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Hello Solar (page 4 of 5)
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Highly recommend hello solar
Very happy with hello solar from start to finish. Helpful throughout the process. on the day of fitting the installers were excellent. been installed a year and has saved me half the costs of my bills.
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The replacement of our previous solar system and installation was exceptionally well done.
As we had upgraded a number of items from the usually supplied equipment, HelloSolar were most compliant in meeting our needs. The installation of the system was perfect, undertaken by expert and caring professional installers,.
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Brian RiddleGreater Melbourne (Inner), VIC
Fantastic
Absolutely faultless through the whole process. Great communication, assistance . Highly recommended. Helped with government rebate. Arrived on time and job was done as they said. Cannot find a fault with the customer service
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Excellent installation with no problems.
Cheapest supply for a good quality solar system I could find, it was installed soon after my order and extremely well done. The installation people did a very good job. The staff I dealt with were brilliant.
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C HiscockCentral Highlands and Goldfields, VIC
Thanks to Hello Solar crew
Your team sent accurate information as required. Your team answered all questions and were great at problem solving for us. Your team were on time and did a brilliant job of putting in our solar. Your communication after the job done was excellent.
December 7th 2019 Update: Very pleased with our new solar
* we have saved over $400 on our electricity bills since June 2019, when solar was installed
* we have ran air conditioning for up to 8 hours on a day of 34 deg, with a negative electricity cost on that day.
* Hello Solar staff wonderful to work with if we have any queries or questions about our solar system.
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DisappointingGreater Melbourne (Outer), VIC
- 2 reviews
Smooth, professional and well done
I have already recommended Hello Solar to several people. They gave the best quote, communication was excellent throughout and installation was timely and efficient. The guys who installed were excellent tradesmen.
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Overall very happy!
Good communication throughout the process. Panel's were installed quickly and inverter was installed in the garage were i asked for it to be pleased with no issues.. seams to be all working well. no issues with the company. would recommend!
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DanielGreater Melbourne (Metropolitan), VIC
Great company
Great company, Good advice and after sale service. I had my panels installed over 5 months ago and everything is working fine. We are saving on our electricity bills! Would recommend to anyone.
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- Verified customer
Great Stuff !
We are very happy with our Solar System purchased in July 2018 from Hello Solar. All working fine and the installation was done on time and without any issues. Would command the company to anybody.
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Joan RHunter Region, NSW
- 2 reviews
Cannot fault so far
Excellent the whole way through. Did an excellent installation. In and out in no time and a highly professional job. Men were respectful and polite and good workers. Thousands of $s cheaper than some big companies. Very happy with the whole process.
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Brian B.Greater Melbourne (Metropolitan), VIC
Very Happy
I started the solar process in June and Hello Solar were the most professional i spoke to. Answered all my questions so i signed up. After that , they did everything that they said they would do, on time without a problem. Even a slight billing issue cause by the interest free loan from the government was fixed instantly. From my experience, i could not be happier.
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Solar way to go could not be happier
I recently had a solar system fitted by hello solar . The whole process was handled professionally with no hassles.installation took one day hello solar worked with simply energy to fit smart meter. Enjoying great savings on power bill
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Can't Fault Them
The whole install went faultlessly from beginning to end. The two guys that did the install were brilliant working efficiently and quickly to get the install done. I have a sparkie mate who said the install is completely up to standard and very professional. We've had no issues with the system or Hello Solar and we are very happy with the results.
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RominaGreater Melbourne (Metropolitan), VIC
Great product and great service. Highly recommend!
Great product and great service. The company came fast and installation Was made quick. Very professional work done. And we have reduced our bills significantly. We highly recommend this company.
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KerryGreater Melbourne (Outer), VIC
- 3 reviews
- 2 likes
Very professional and curteous company
The guys who came were very professional, polite and did a quality job.
We have had no issues since.
The whole process from first enquirey to job completion was hassle free and an easy experience. We highly recommend Hello Solar.
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WorkergirlMetropolitan Adelaide, SA
Unbeatable price, really good service
I'd had multiple quotes for solar in the 12 months prior to seeing Hello Solar June promo, they were considerably cheaper than others. So I wondered what was wrong with it....answer: NOTHING! I submitted an online form on the weekend and someone called me 48 hours later, and was willing to chat with me after business hours .....twice....until I was sure I was happy. I was invited to ask questions about any concerns or poor reviews I had seen, and felt I got honest answers (I've spoken to a lot of companies now, and can pick what is sales hy...Read more
pe!) They are based in Melbourne, and ran a promo in June for NSW and SA customers (presumably due to suspension of rebate from Vic govt leading to a slower market locally for them). From the day I paid a deposit to installation of panels was 4 weeks (could have been less if I were available sooner and/or my strata was quicker to approve). The service in SA was subcontracted, and I can't fault the provider they used - they were good workers, communicated clearly and cleaned up fully before leaving. I'm currently waiting for the paperwork go to the energy provider to hook me into the grid - it's been explained to me that this might take up to 8 weeks and this is due to the energy provider's response time. Despite being slammed with new business again since July 1 (and the Vic rebate is available again), they've been able to chat me through the paperwork being submitted and every time I've called they've been quick to identify who I am and answer my question. Seriously, can't fault them and so glad I signed up when I did!Similar opinion? Write a review on ProductReview.com.au!
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Haydon JGreater Melbourne (Outer), VIC
- 3 reviews
Lived up to the hype
Being a Kanga supporter ( who Hello Solar are a major sponsor ) l got $100 off the already competitive price. I paid the deposit and 3 weeks later there on the roof and now saving money, so l can’t complain.
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trixtar
- 2 reviews
Could not be happier
Excellent quality component where used like the clik-lok brackets, panel & inverter, the installer did a very neat, clean professional job. It was very straight forward dealing with the company & everything when to plan in a timely manner.
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Astonishing savings
I purchased a 4.3kw 16 Panel system form Hello Solar in January last year. Diana, Helen and the team worked with me to deliver the system quickly and the savings have exceeded my expectations !!!! I have ducted refrigerated air conditioning that sometimes runs 24/7 for a couple of weeks at a time. Last year my bill was $900, this year my electricity provider owed my $139!!! See my bill below for proof. Very happy customer.
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Lawrence SGreater Melbourne (Outer), VIC
- 4 reviews
- Verified customer
Great price, fast install, good products
We purchased the 6.6kW “PowerPlant” solar system (24 Jinko 275w panels and Zeverlution 5kw inverter) on 25 August 2018. Price was $3,999 and was the best deal that we could find online. The paperwork was finalised quickly, panels were installed 6 September to 10 September (it took three days due to rain delays), solar inspection on 12 September, certified on 13 September. Fast turnaround, local installers (we are in Sunbury and installers came from Macedon Ranges). ZeverCloud app on phone easy to use to track energy generation, even has the opt...Read more
ion to send an email every day showing figures and how much money is being generated (about $3 a day in summer). Only problem was the post install communications, we were offered an extended 5 year warranty on the Inverter but HelloSolar never responded to repeated emails requesting the extended warranty code required to lodge with ZeverSolar. Have given up trying to get this code. Other than that minor problem, am really happy with HelloSolar price, product quality and installation. Would recommend to friends and family (especially given the 50 percent Victorian Government rebate that is currently available).1 comment
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Questions & Answers
Jeffrey C.asked
If I am to purchase solar panels from Hello Solar, would I get the benefit of the Federal government's PV Small Technology Certificate (STC) Subsidy ? Would the price quoted by Hello solar be already reduced by that STC Subsidy ? I am from Queensland. How much would be the amount of the Subsidy if i am to purchase 20 solar panels from Hello Solar ?
1 answer
Ok. Well I can only tell you about mine. Yes to subsidy. Price has subsidy subtracted. You cannot get them free. I tried. Usually about 6500 - 3500 subsidy and you pay 3000. Depends on your roof accessibility and shading to number of panels and installation price. My place has full sun and low set. I paid 3000 or 3200 maybe out of my own pocket. I think it was 3000 plus 200 for something else
Roshan Fernandoasked
My panels were installed by Hello Solar on 2 Feb 2020. NMI no. at the time was 43104733376. The wifi unit was also fitted to the inverter at the time. The smart meter was installed on the 5 March and the solar system was switched on to the grid. The indicator lights on the wifi unit do not light up. Please advice.
1 answer
My inverter is a Kehua single phase which has a black module plugged in to the unit from underneath which is the wifi transmitter which my smart phone communicates with, then you need to down load the suitable app that is the 1st stage ,l have,t completed the process, because the inverter has the digital read out on the front.
Keckaasked
How long have you as a customer had to wait to get refund from Hello Solar after job was cancelled because they could not install the panels ordered
1 answer
That was not the problem. They installed the panels but we had to wait 6 months for the rebate because they messed up the paperwork.
Details
Category | Solar Retailers |
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Services Provided | Solar Product Retailer |
Clean Energy Council Recognition | Approved Retailer and Member |
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Lawrence S
Only 16 months since installation, last month we broke even (after the government $2,000 rebate).
I'd recommend Hello Solar, I don't think we'll ever have to pay for electricity ever again (we are currently in $362 credit).