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HelloCars

HelloCars

4.1 from 62 reviews · View Statistics
See the Best Online Vehicle Sales Sites in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by HelloCars

Reviews

  • Ease of Use
    3.9 (7)
  • Product Quality
    3.9 (11)
  • Return Claim MadeYes (1) · No (7)
  • Customer Service
    3.9 (7)
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Reviewer Photos & Videos

  • Thumbnail
Ryan
Ryan
  • 2 reviews
  • 4 likes
  • Verified

A1 customer service

published

A1 customer service. They went the extra mile to obtain the car I wanted and delivered it on time. Very good value too. I highly recommend this service.

Ease of Use
5/5
Product Quality
5/5
  • Verified

Worth it.

published

The whole experience with HelloCars was easy and smooth. Matt and Drew were committed to excellent service and always accommodating and respond quickly. I would not hesitate to use HelloCars again.

Ease of Use
5/5
Product Quality
5/5
Domenic Ursino
Domenic UrsinoSydney, NSW
  • Verified

Awesome

published

HelloCars has been an absolute pleasure to deal with, while also being clear and transparent!

Awesome customer service from Matthew and Drew, they are legends!

Ease of Use
5/5
Product Quality
5/5
  • Verified

Easy to communicate and responsive

published

From start to finish HelloCars been really easy to deal with, clear communication and fast response. Great customer service and good deals. Thanks for making the whole process easy.

Ease of Use
5/5
Product Quality
5/5
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Jody S.
Jody S.Sydney Surrounds, NSW
  • Verified

.....

published

seems like an ok company from dealing with them , can't really comment as cancelled subscription recently for other reasons thanks

Ease of Use
1/5
Product Quality
1/5
Laurie
LaurieSydney, NSW
  • Verified

CAR BROKE DOWN - DAY 1

published

ABSOLUTELY TERRIBLE - DO NOT USE THIS SERVICE!!! Took out a subscription in the afternoon yesterday, drove the car home. Tried to start the car to go to work in the morning and it doesn't start. Called road side assistance who came out to check the battery and it wasn't a battery issue. Then waited a few more hours, missed out on a lot of work in the morning whilst I had to wait for the tow truck. Car is towed and they haven't provided me with a solution of a replacement... just "waiting to hear". I needed the car specifically today and more importantly tomorrow as I go away fro the weekend. Decided I would just go buy a car but they WON'T CANCEL. So now I am stuck paying for 4 months and at it seems at the moment... without a car.

  • Thumbnail
Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Jess
JessSydney, NSW
  • Verified

Scam - do not sign that agreement

published
Ease of Use
1/5
Product Quality
1/5
Neil S.
Neil S.Hunter Region, NSW
  • Verified

Great Experience with James at Hellocars

published

I’ve waited till end of warranty to do this review so I can comment on the whole shebang from start to finish. James was very professional, courteous and followed through on doing what he said he would promptly. Can’t recommend him highly enough - thanks very much James, it was a pleasure doing business with you.

Ease of Use
5/5
Product Quality
5/5
Blicka
BlickaSydney, NSW
  • 7 reviews
  • 1 like
  • Verified

Excellent 21st Century Way To Buy A Car - These Blokes Are Unreal

published
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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V R
V RSydney
  • 4 reviews
  • 1 like
  • Verified

Excellent experience

published
Incentivised Review No
Return Claim MadeNo
  • Verified

Perfect service

published

Vesh & James are the best in terms of delivering a service to a customer. All runs smoothly and professionally. Easily contactable and quickly respond to customer inquiries. Highly recommended service.

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Antony
AntonySydney, NSW
  • Verified

Very positive experience

published

Very happy with the HelloCars experience. Despite being somewhat sceptical, HelloCars exceeded expectations in both professionalism and flexibility. Processes were transparent and I was able to communicate with ease thanks to the livechat feature.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Matthew B
Matthew BSydney
  • Verified

Dream Experience

published

Buying a new car can be intimidating for anyone but Hellocars make the process so simple. From the moment you make contact their staff are so helpful and friendly right to the moment they deliver your new car. I couldn't recommend them highly enough.

  • Verified

So easy and secure

published

We found a 2014 Nissan Pulsar with excellent condition. HelloCars delivered the cars in front of my office's door, I had 7 days to test it for free and when I decided to keep it, I just had to sign and scan a paper, and it was done. I can't believe how fast it was. The Sale Specialist who followed me was very patient and called me many times to check if everything was ok. I can't be happier with this experience. I'll recommend HelloCars for sure!

HelloCars
Paul H.HelloCars

We're so glad to hear that you had such a great experience Lucille, thank you for taking the time to leave us such a glowing review!

David
DavidAdelaide
  • Verified

A purchase for a car enthusiast.

published
HelloCars
Paul H.HelloCars

It was an absolute pleasure David, we hope you enjoy that beautiful Abarth for many years to come!

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Questions & Answers

Frank Dux
Frank Duxasked

Why do you take payments before the week starting on rentals? And when advised that the car is due for a service you disregard?

No answers
Harry
Harryasked

Hello
HelloCars
We live in WA, my wife and I have two sons who live in Melbourne, we visit fairly regularly, we need a cheap car to use when in Melbourne.
For local travel but also to the Vic /NSW border area as well.

We are looking at $5000.00 dollars , but understand that it will be up there with the number of ks, and agewise as well.
We are not too sure how to go about this, for what we want, and to get a reasonable deal?

Perhaps you may be in a different bracket for this type of cheaper car purchase?

But we would be interested in how this might happen, and how much your charges will be, as we have a set budget we need to work towards.

This is an initial have a klook enquiry, but all your information would be appreciated. We are looking at the next three months.

Thankyou , you have some great reviews.

John and Anne Bradshaw.

No answers
Yayap
Yayapasked

If I would like to inspect the car, where is your showroom location so I can have more options car to inspect?

No answers

Get an answer from our members and HelloCars representatives

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