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HelloCars
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seems like an ok company from dealing with them , can't really comment as cancelled subscription recently for other reasons thanks
- Verified
Great idea, execution could be better
I bought two-year-old car from them. Car is in great condition as advertised. There were two issues during the process. No 1. They brought me wrong car. It was the same model and colour, but different variant and rego. Simple mistake I presume. No 2. Odometer was at 21k instead of 19k.
- 2 reviews
- 1 like
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Overall, would definitely buy from again.
The good
- The process was exactly as described, it seemed too good to be true. Prices were very reasonable and no need to haggle.
- Car was in great condition, better than expected.
- Customer service was friendly and generally responsive.
- Delivery was great, we travelled from the Hunter Valley and they met us at the train station.
The bad
- Car was advertised with February rego, where it really expired in January. Hellocars were quick to over compensation for the approx. 3 weeks difference but after 12 phone calls I still haven't seen...
- 2 reviews
Great customer service
I sold my car to HelloCars recently and I probably could have got more privately but I got for it almost $2000 more then what I was offered by local dealer. The customer service is very friendly, helpful and always very clear about how it works and offer was in range that was quoted so no bad surprises. I would recommend!
Thank you for your feedback Fredrick, so glad we could help!
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Questions & Answers
Why do you take payments before the week starting on rentals? And when advised that the car is due for a service you disregard?
Hello
HelloCars
We live in WA, my wife and I have two sons who live in Melbourne, we visit fairly regularly, we need a cheap car to use when in Melbourne.
For local travel but also to the Vic /NSW border area as well.
We are looking at $5000.00 dollars , but understand that it will be up there with the number of ks, and agewise as well.
We are not too sure how to go about this, for what we want, and to get a reasonable deal?
Perhaps you may be in a different bracket for this type of cheaper car purchase?
But we would be interested in how this might happen, and how much your charges will be, as we have a set budget we need to work towards.
This is an initial have a klook enquiry, but all your information would be appreciated. We are looking at the next three months.
Thankyou , you have some great reviews.
John and Anne Bradshaw.
If I would like to inspect the car, where is your showroom location so I can have more options car to inspect?
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I'm glad to see that we could still deliver an overall positive experience for you! We really appreciate your feedback and understanding on this matter, rest assured we have taken the appropriate steps to ensure that it doesn't happen again!