Hema HN7 is rubbish
Bought the HN7 from Brand new ($700) and from day 1 battery life lasted no more than 20 min. When going on my outback trips continually keep it plugged in to avoid that problem. Always have the aircon running and pointed at it to keep it cool. When it "worked", the first three times, GPS tracked well on the maps. No kidding this has been used 5 times now for remote adventures and now does not work at all. It was never left in the car or treated roughly. It was cared for like a princess. Now screen fails after 5 min, even after multiple re-sets ...this thing is buggered to put it politely. How upsetting, $700 not even used 5 times. Could have bought a lot of paper maps for that. To uphold any type of reputation they should have been fixing or replacing their faulty product at no cost. And no they will not get anymore money out of me to try fix a faulty product. DONT BUY HEMA PRODUCTS!
Purchased at BCF Physical Store for $700.00.
My Hema7 is 5 years old which in the first year I replaced the battery like for like, but within 6 months needed a new one. Took it to a computer shop they got exactly the same size battery but double the capacity for little cost more. Now holds the charge during storage when not in use.
Purchased in December 2016 for $500.00.
very disappointed in hema
battery lasted 3 months. GPS takes that long to load i already arrive at destination and so many locations not accessible E.G Wagga Wagga. Need a degree to use it especially on the road. So very very disappointed as had wanted to purchase one for so long. Sorry Hema but not worth th box it come in.
Purchased in March 2018 at BCF Physical Store for $699.00.
After a HN6 and HN7 both with same problems, won't be buying another one.
Maps are good, but hardware is well below standard. Both units eventually could not find satellite signals in a reasonable time, and when found, easily lost signal. I was told that a full software update would fix this problem. Recently had the HN7 fully updated by HEMA (cost me $185 through the local ARB shop, who sent the unit to HEMA because they could not update the unit themselves). Since receiving the "updated" HN7 back, the problem is, if anything, worse than it was before I sent it for update. Their answer - "buy the new HX model - it is much easier to update". No thanks - I won't be wasting any more money on HEMA products.
worst over priced gps ever
The simple truth is: buy something else for on or off road. Navman is good. This is the worst gps I've ever owned.
Old maps, Bad battery, campsites useless. The unit should be a fraction of the price to suite the quality.
Purchased in June 2016 at ARB for $699.00.
Don’t waste money on updates if you don't have an IT qualification
Bought the HN7 in July 2016 for $699, it works well enough though road maps are now hopelessly out of date. Easy to install, doesn’t like outback travel, reverting to whole of Australia map without warning and then will not return to current location. Thought I would spend the money for update, two problems: 1. You have to give some mob in Hungary all your personal details to get street updates - not likely; 2. You pay your $75 to get off road updates and it doesn’t work, but for an extra $199 Hema will check your device. Hema staff are nic...e to talk to but unable to solve difficulty without more money. Note the update will not transfer to the device despite loading and reloading numerous times over seven day period. Resultant recommendation Don’t waste your time and money, spend the money and pay HEMA staff to do it.
Purchased in July 2016 for $699.00.
Battery dies after 12 months, bought a larger capacity battery of the internet and replaced it with that, worked alright for a couple months now refuses to turn on even when connected to twelve volt. software had malfunctioned and now refuses to run either maps just comes up with an error message, got hardly any use since new, I think the heat just kills these things Hema support was no help. this thing is a complete waste of money.
Purchased in August 2016 at BCF for $500.00.
HX7 going into test patern
Use my HX7 all the time it's just over eyes old but lately it works for about 1 hour when fully charged and on 12 volt charging while in use the unit goes into an old test pattern mode of tv. Reset leaving it charging before going again into street or 4wheel drive mode will work for a short period and again test pattern.
Maps ok - hardware woeful
Just throwing my Hema HN6 in the rubbish bin. Maps ok and functionality ok but technology platform, in my opinion, woeful. Battery died after about 18 months and now the whole unit has gone into no "work mode". It wants the screen recalibrate but just goes round, and round and round etc etc and will not recalibrate. Interestingly my unit died the same day as an identical one in my mates car died except his was only a bit over a year old. He paid the $99 to have the battery replaced and the unit reconditioned.
I paid around $600 for th...e unit. Hema sell the Digital maps and system for a tablet for around $100. Therefor the value they ascribe to the hardware is in the $500 area. I have ten year old laptops that are still going well and even older palm pilots that did not cost as much and are still operating. The Hema units are, in my opinion, rubbish. Will not be buying another.
HN7 worked great
owned my HN7 for approx. 2 years. Fell of windscreen once breaking 12volt connector that only cost $20 to renew but sadly also damaged internal connection which hema would not fix.On looking my self the part was only soldered to computer board with 4small dots of solder also battery is held in by sticky tape not great for off road gps so now am looking for replacement.$699 not well spent
The information is accurate and easy to navigate. It's also easy to install in the vehicle. I have the HN5i but have found the computer program difficult to navigate and use, and I like technology! I have also found the battery has died and only runs off 12v power. I am unable to get another battery as the manufacturer no longer makes that part and cannot be supplied from an aftermarket outlet. I have logged heaps of GPS points but that might be wasted unless I buy another HEMA product and work out how to transfer it via the computer program. I'm sure this will take hours, if not days, if at all!
Unit makes a squealing noise and shuts down
Unit dies with out being plugged into 12 volt and lasts about 5 minutes and it makes a squealing noise then has multiple lines running vertical on the screen and no maps, have tried resetting and lasts about 5 minutes. Not happy as it cost around $600.00 and lasted only a few years.
Horrendous, and being generous at that.
This is very complicated to use but once I finally learned the system and got comfortable using it the battery died. So I sent to Hema and had it replaced, 4 months later the second battery died. I use the cable they provide make sure the charging port is adequate, it shouldnt be this hard. This is supposed to be a unit you use out in the bush to keep you on track, how can it keep you on track when its constantly dying. Buy something else.
No backup and last millennium technology
This is the most overpriced with no after sale support last millennium (not century) crap you could waste your money on. Battery backup? 2 min since new. User friendly???? Ha ha ha crap.
Resolution last century monitor. Can’t even talk to them. Keep away if you value your $$.
Great follow-up service
I have a HN7 and had a few problems with understanding how to work it when I first purchased it 4 years ago. Tim from the Tech Support Team explained how to overcome these in non-techo language and his emails back to me were always prompt and sorted out my non-geety ability. Have since used the unit for over 130K without problems until the tip of the 12v cigarette lighter power unit broke. I went to Jaycar who sold me a replacement they assured me was the correct one.
However I then developed charger/battery problems. I contacted Hema and ...
Questions & Answers
I have purchased a Hema hn7 and it does not have any preloaded maps on it. I have tried researching how I load them and am having no luck at all. Can someone please help.
Try contacting HEMA. I thought it was standard they came with maps.
when my hema hn7 is set up in the ute and i turn the ignition key on, the unit activates and the hema logo appears and then fades away to a frosted white screen and the unit will not turn off or make other changes. when the vehicle ignition is cut off the unit turns itself off after a short time.
why i cant open my Hema 7 i didn't used and its full ?
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|Category||GPS Navigation Systems|
|Features||Free Map Updates, MicroSD Slot and Voice Control|
|Battery Life||2 hours|
|Dimensions||175 x 110 x 13 mm|
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