Hema HX-1 Navigator

Hema HX-1 Navigator

 Verified
Hema HX-1 Navigator
1.7

103 reviews

PositivevsNegative
12% · 1283 · 81%

Reviews

103 reviews
103 reviews
pontiac5251
pontiac5251South Australia9 posts
 

Well it is broken again!

We purchased the HX1 when it arrived on the market. Worked well for the first couple of years and then the trouble started. Unit would get too hot and stop, this was when mounted in cradle on dash with windows up and air conditioning on. It has been returned 3 times and has stopped working again. Just will not charge. Hema have been great re repairs but enough is enough. Garmin purchased today. Show details
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Vince
VinceSouth West, WA
 

Paper maps way better

The map detail is terrible and with out wifi the unit is useless, google maps on the wifes tablet had way more detail than my HX1.
I purchased the unit for a recent trip and my disappointment in the unit i can not express enough total rubbish. Show details
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Veece R.
Veece R.South East Queensland, QLD
 

Just buy a paper Map, the HX1 can't link two GPS co-ordinates 10km apart on the same road

Planning a route by plotting GPS co-ordinates to within 10km apart on the same road and the HX1 still wants to double back, go the long way around, come to the other GPS point and turn around to continue to the final destination. It will be easier to use the paper Maps to calculate distances. On the plus side it is good at suburban navigation. Show details
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GoldAu
GoldAuCentral, SA5 posts
 
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tommo
tommoPilbara, WA3 posts
 

don't buy save your money

unit is not good, battery has swollen after 16 months and split casing. Wrote to Hema and was advised to send item back, could take about 6 weeks if it was found to be faulty or I would have to pay cost and to provide original receipt (travelling in caravan) what receipt. Unit wont turn off and changes from day light to night mode even during the day.. I have now bought 2 of these and will never go back. Show details
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Ease of Use
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Kel
Kel5 posts
 

Does not like the heat

I attached my navigator in the centre of the windscreen just above the dashboard. It worked well for some time however now when it gets hot, from the sun, something inside it expands forcing the back panel to split from the front. It still works but it is annoying as it does not sit in its cradle once this happens and I am sure that it will eventually fail Show details
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Disapointed
DisapointedVictoria
 

Problems with shutting down

This unit does not want to shut down very slow to charge and battery at exploding point also in a 100k zone the unit has 80 as the speed limit out of all the themes we have had this one should not of been released Show details
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Hazard H.
Hazard H.
 

Ripoff

Need wifi to do anything with it, try that in the middle of nowhere. Makes my 8 year old garmin with topo maps look like god! Need about 53 32g micro sd to be able to store maps to be practable. Bluetooth can't use phone for internet. But an ipad with a gps tracking. Overpriced piece of junk. Show details
Build Quality
JimSutt
JimSuttSydney, NSW4 posts
 
Overall
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Features / Functions
meeeh
meeehSouth East Queensland, QLD2 posts
  Verified

Keep your money do not bother

Waste of money. Only had the unit for half hour and already hate it. "explore maps" are useless totally NOT user friendly, GPS keeps falling off line. Even the 389 page user guide that you have to find and download is not helpful. Just buy a $30 paper map and use a cheap android or ipad with gps to get you there. Show details
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Tan
TanPerth, WA26 posts
  Verified

Do not buy this unit!

We have had 2 x HX1's and both have same issue of overheating. There is a major issue by the looks of all the forums stating the same issue. Do your homework thoroughly before buying this unit. Show details
Build Quality
CHRIS
CHRISSydney, NSW5 posts
 

Very Disappointed Buyer

Long time locating satellites.Explore mode map drop out so need to zoom out & in to fix.Coolah NP & Mt Moffit missing tracks, points of interest wrong spots, freezes, & hard deleting tracks. Show details
Features / Functions
Battery Life
Grunf G.
Grunf G.Greater Melbourne (Metropolitan), VIC3 posts
 

Complete crap

Did the High Country trip and when on explore mode map layers were mixing up (half a screen would be one resolution, other half the other resolution). Then it would just show blank white screen with grid lines.
Required numerous restarts. Was searching for GPS forever most of the time. Auto mode for day and night screen colours was not working etc etc
Sold it two weeks after at a $200 loss.
Went back to my faultless Garmin with topo maps and wikicamps when offroading.

Hema, thanks for nothing! Stick to what you do best - paper maps! Show details

Features / Functions
Battery Life
Unsatified
UnsatifiedQueensland2 posts
 

Battery issue

The maps are great easy to use. Issue with batteries swelling up and opening case up, I know of 3 people with this issue, they will fix for zero dollars if you push issue Show details
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Scibbo
ScibboFar North Queensland, QLD2 posts
 

nothing but problems since bought

first problem straight out of the box, wouldn't charge. eventually after 5 days it started to except a charge.
second problem, showed problem showed intersections or turns after you passed them
third problem after 2 1/2 to 3 hours machine gets too hot and screen goes funny, let it cool down and some times it will come back on with normal screen, lately have had to do reboot and sometime it will fix it, there is something wrong with these machines, I would not recommend spending this amount of money on these machines, have had to revert to my Garmin as it is more reliable. Show details
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Tinker
Tinker
 

PRO’S & CON’S Product operational deficiency’s not initially apparent!

PRO’S
1 Excellent correlation of Hema paper charts with Hema HX1 data base greatly aids planning and big picture view.
2 Excellent, reliable GPS
CON’S
1 Inability to delete tracks or routes on the go. Can only be deleted when you are synced to your account. This makes using it remotely in the field annoying if trying to delete un-required noise. A major oversight.
2 Inability to adjust font size makes reading names on the go difficult and especially for anyone without perfect eyesight.
Overall this is a very useful tool supported by excellent reliable mapping but there is massive scope for improvement of the operator interface. It’s very disappointing in that regard. Show details
Build Quality
Ease of Use
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alex crunn
alex crunn4 posts
 

What a horrific waste of money !!!!!!

Turns itself on, wont turn off, started going thru screen changes with no one touching it, making weird noises, I think the thing is possessed! When I needed it most and clicked on my home address it just drew a bright red line direct to my place.... great if I had a helicopter. I wish I read the reviews before purchase Show details
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Dan
DanGreater Melbourne (Metropolitan), VIC3 posts
 

Absolute Crap House

Where to start...
Glitchy, always freezing up
Touch screen is terrible and often doesn’t recognise touch
Boot up is slow
Regular updates that never seem to fix the problems
Save your money, just buy the map for your device, there is zero benefit to the HX1 over your phone Show details
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Andre Mark
Andre MarkDarwin, NT7 posts
  Verified

A good idea poorly executed

Zooming is woeful and there is no Apple MAC update software. They don't warn you BEFORE you pay for the upgrade. Reflective screen requires another AUD$45 for flimsy screen visor. Show details
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DUKU
DUKUperth
 

RUBBISH

We are up to unit (GPS) # 3. Finally this unit (GPS) will accept a charge from the cigarette lighter adaptor supplied. The GPS will 'crash' when in trees and won't even fix to a satellite in our carport. The satellite position fix is very slow and constantly loses a signal. When 'off the beaten track' the free app Mapme is generally better.

In summary the HEMA HX-1 is expensive rubbish.

mudmaster
mudmaster
 

Bin it

If I turn it off so it will charge faster, it turns itself back on with no provocation whatsoever.

There does not seem to be any way to edit a saved location once you have saved one.

The maps of large cities seem ok. Bought it for the maps of way out in the middle of nothing, which I doubt it will last long enough for us to try.

Charlie
CharlieSouth East Queensland, QLD14 posts
 

Buy a Garmin instead

Reliable maps not reliable positioning on maps takes forever to get gps signal. constantly loses signal. battery life dies I've tried many different gps units from unidens to ultra cheap android based systems. This has to be the worst GPS ever sold should be recalled by Hema I'm seeking a refund

Rob
Rob
 

Worst online company ever

Attempted to purchase a HX1 from Hema online store. 15 days later and it has still not been shipped. Have rang repeatedly to be told there is a computer problem and nothing can be done. There was no problem taking the money. I am now trying to get the money refunded. Not at all hopeful but have to try. The worst online purchase ever. Avoid this company or be ripped off.

Brian P
Brian PSouth East Queensland, QLD4 posts
 

Camera fail

I had the camera fail after about twenty months. I open a ticket in the tech support section on the website and received timely replies to my queries, when we were unable to resolve the issue the technician requested that I return the device. The camera was replaced, new charger supplied and software update under warranty.

I suspect that the HX1 is like most if not all software and electronic devices (i.e. mobile phones) where new models are put on the market too soon without detail testing to beat the opposition into the market place, then identify any issues bugs etc. And fix under warranty.

However, they fixed mine in a timely manner without charge and I was impressed with the service.

Paul
PaulSydney
 

absolute junk

Kept overheating and shut down. Was told not to mount on dash as sunlight affects it!!! What's the point of the dash mount kit and how do I use it and drive then??. Not fit for its purpose and dangerous as it left me without navigation for three months in the Outback. Had to buy reliable paper maps at Alice Springs.

Darrin
Darrin2 posts
 

Rubbish Product Not Fit For Purpose

Even though I read the mostly bad reviews, I decided to buy this unit as I do a lot of outback touring. Difficult to use, hopeless in Explore mode. Street GPS is OK. I have now had this unit for 15 Months and on a recent trip to Cape York the battery failed, leaving me without a navigator. Not good enough!

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Andy Boot
Andy BootGreater Melbourne (Metropolitan), VIC30 posts
 

Average user interface, can't download maps

So just got a new Hema HX-1 with my supertourer from Patriot Campers, apart from not being able to download maps its just a gps. Got a message today that there is an update of all the maps, 4.5gb. Clicked download and it got to South Australia on the list and said "Your HDD is full, try deleting some videos or photos or previously downloaded maps" I just turned the thing on there are no photos or maps to delete. So i can't download the update.

Fail.

gruffyd
gruffyd
 

Seems OK

Bought the HX 1 after I couldn’t upgrade and get the UK map off my old Garmin

It took a bit to get used to with all the different screens but if you play with an iPad you shouldn’t have to much trouble

We have just returned from touring SA VIc and Tassie with no issues with the Hema until we got back to WA and pointed it towards home on the shortest route and it did try to take us on a scenic 300km further route

The Hema updated through the wifi on my phone when I told it to with no dramas

It does lose satilitte contact now again but regained them pretty quickly

Overall quite happy with it

Blackie
BlackiePerth
 
Neil W
Neil WAU2 posts
 

Get the HN-7 before buying HX-1 unless you have in dash reversing camera

Lacks a rear view camera input and is not as easy to use as Garmin.

You have to purchase a range of maps to get any off road coverage which adds to the cost, difficult to input places and not very intuitive.

The fact that the older HN7 has a camera input and the HX-1 doesn't is not clearly articulated.

Get a HN-7 if you want HEMA unless you have in dash reversing camera.

Geoff
GeoffSydney
 
gtp
gtp3 posts
 
Marty
MartyWarragul2 posts
 

1st class ....RUBBISH!

I can only reinforce every negative comment posted about this expensive low grade product. Purchased at Melbourne's caravan and camping display, used (tried to use) on trip to northern NSW, it was almost thrown under the wheels of the semi. Following us as it became so hot and decided it would do many strange things not mentioned in the manual? It just beggars belief that a product can be sold to the public with such terrible issues as the Heaver HX-1?

How do I get a refund, as this product has cost me a large portion of my pension?

Frank b
Frank bFar North Queensland, QLD2 posts
 

Never again

Terrible to use, runs hot and cuts out when mounted on the dash even with the aircon running. Now only seems to accept 4 or 5 percent charge. Sorry i spent the money on this piece of junk. Had issues from the start and I've hated it from that day forward.

jimsutt
jimsutt16 posts
 

Rubbish ... Hate it

Too complicated, difficult to update, don't like the screen layouts, difficult to read .. Not recommended ..

Try to update maps takes ages then I am unsure if it actually happened .. I am pretty tech savvy but this device has be bamboozled ... It needs all the power you can drag out of the cigarette lighter, if you have a multi USB plug it won't charge .. Used to have Oziexplorer for years and am going back to it, just use the navigation already installed on your phone or tablet and Ozi for off road ...

Russ
Russ
 

Smashed it to bits

Thing went all different colours tripping out!

Coming on then turning off!

Punched it a few times, ripped it out of its holder snapped it in half and chucked it out the window where it belongs! Piece of junk!

Don’t waste ya money like I did..

Do not buy one!

Buy a swag n few cartons of beer instead!

GPS Navigation Systems

Find out how Hema HX-1 Navigator compares to other GPS Navigation Systems

Know better, choose better.

Compare all
80 series 4x4
80 series 4x4Adelaide16 posts
 

RUBBISH

Where do I start. Wont download program onto my pc, hell, the device won't even sync with my intel core i7 Samsung laptop so I cant download any maps. Wont charge on pc. Keeps losing wifi signal even though my phone and pc has signal. Cant use device if plugged into pc, just stays on usb page. Explore is very complicated to use. Drive keeps warning of speed cameras even in my driveway. Wont charge up in 4wd either. First time turned on battery was at 45%, now I'm on 36% with no hope of charging up. Taking it back for a refund. Not fit for purpose.

A_Nother_Consumer
A_Nother_ConsumerPerth, WA11 posts
 
Col Mack
Col MackSydney Surrounds, NSW8 posts
  Verified
Koob
Koob
 

All Ok with me

Hi, I had initial problems getting started,

I refreshed my Hema account online with a new password.

Then made a Cloud account with the same name and password

This allowed me to connect immediately and download all maps took 1 hour.

It is doing everything well. My Hema 5 bounced around on a motorbike for years, this should be the same.

People who blame a personal GPS for nearly going through a red light need to alter their driving style.

Every contact with Hema over 10 years has been satisfactory.

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