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Save yourself the time and hassle, do not purchase from this company. Terrible quality products and non existent customer service.
Bought the 3-in-1 hair drying and styling brush and it says it is coming from Australia, but it’s a foreign plug. SCAM!
Says it is Australian based but plug is from China and brush was sent from China EBay. Incorrectly advertised on website as Australian product. Nowhere does it say it’s being sent from China. Or that it is a foreign plug and needs an adapter
Scam company DO NOT BUY!
They buy cheap products from eBay (it had eBay product number on my parcel and have them sent to your address. Package arrived opened and the derma roller is full of dust and dirt in it, nothing like the tedium product I thought I was buying. It's not even the same colour as on their website. I've asked for a refund and they haven't responded yet. I will take this to the ACCC next. Definitely not a real company from Brisbane.
Do not recommend -
The company is a scam - you pay for an "Australian quality" product and service, but the product is coming from China, so you have to wait for delivery more than a month and the same product cost 5 times less on AliExpress. Quality of the item I get is very bad/cheap.
The company even did not send me a tracking number after two weeks of purchase, they also ignored my emails. Only after I contacted them through PayPal they get back to me, also it is nearly impossible to make any returns with them, very long process, so it is just easier to not bother with it.
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