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Her Beauty Den

Her Beauty Den

1.0 from 4 reviews · View Statistics
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Reviews

1.0
4 reviews
5
(0)
4
(0)
3
(0)
2
(0)
1
(4)
  • Product Quality
    1.0 (2)
  • Return Claim MadeYes (0) · No (2)
  • Shipping
    1.0 (1)
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Absolute Scam

published

Save yourself the time and hassle, do not purchase from this company. Terrible quality products and non existent customer service.

Incentivised Review No
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Hila
HilaSouth-Eastern Region, NSW

Bought the 3-in-1 hair drying and styling brush and it says it is coming from Australia, but it’s a foreign plug. SCAM!

published

Says it is Australian based but plug is from China and brush was sent from China EBay. Incorrectly advertised on website as Australian product. Nowhere does it say it’s being sent from China. Or that it is a foreign plug and needs an adapter

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Product Quality
1/5
Shipping
1/5
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Scam company DO NOT BUY!

published

They buy cheap products from eBay (it had eBay product number on my parcel and have them sent to your address. Package arrived opened and the derma roller is full of dust and dirt in it, nothing like the tedium product I thought I was buying. It's not even the same colour as on their website. I've asked for a refund and they haven't responded yet. I will take this to the ACCC next. Definitely not a real company from Brisbane.

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Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
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Aleksandra L.
Aleksandra L.South East Queensland, QLD
  • 2 reviews

Do not recommend -

published

The company is a scam - you pay for an "Australian quality" product and service, but the product is coming from China, so you have to wait for delivery more than a month and the same product cost 5 times less on AliExpress. Quality of the item I get is very bad/cheap.
The company even did not send me a tracking number after two weeks of purchase, they also ignored my emails. Only after I contacted them through PayPal they get back to me, also it is nearly impossible to make any returns with them, very long process, so it is just easier to not bother with it.

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Questions & Answers

elletnahc
elletnahcasked

Is there any verification that this is an Australian company? Australian owned and operated?

1 answer
Not Happy Jan
Not Happy Jan

According to their site they are from Brisbane. Their address is in Australia

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