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Heritage Bank Branches

Heritage Bank Branches

1.8 from 29 reviews · View Statistics
See the Best Banks in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Heritage Bank

Reviews

  • Transparency
    4.8 (5)
  • Customer Service
    4.4 (5)
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Punky
Punky
  • 19 reviews
  • 11 likes

Like everywhere else, sadly

published
Transparency
4/5
Customer Service
2/5
Incentivised Review No
Heritage Bank
Heritage BankHeritage Bank
San
SanSouth East Queensland, QLD

GREAT CUSTOMER SERVICE

published

Heritage branch at Springwood in QLD has outstanding service. Every time I go there, the staff are caring and so professional. Michael went above and beyond in helping me get my transaction through as smoothly as possible. WELL DONE everyone, you bring back days of old where your genuine interest in helping others shines through!!!!

Transparency
5/5
Customer Service
5/5
Heritage Bank
Heritage BankHeritage Bank

Hi San. Thank you so much for the great feedback. We're so happy to hear you've had a great experience. We'll be sure to pass this on to the Springwood team for you - it will make their day!

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(1,234)
Peter Y
Peter YSouth East Queensland, QLD
  • 10 reviews
  • 7 likes

Excellent Home Loans and Credit Card rates lower than the big 4 Banks. Excellent Customer Service.

published

Have been Switched to Heritage Bank Home Loans and Credit Cards as being with ME Bank for more than 16 years. We were 2 years into a 5 year fixed loan which was 4.1% but they wanted $6270.00 to break account and would not help so had to change to Heritage Bank as home loan rate is 2.7%. There was no application fee and one of the best home loans rates around and cheaper than the big 4 banks. Plus changed our credit cards to Heritage which was cheaper than ME Bank. 100% recommend others to try Heritage Bank Home Loans and Credit Cards and the staff for the ease of getting loans through. Have been with Heritage Bank over 20 years but was loyal to Me Bank which ended up a big mistake. 100% recommend Kippa Ring Branch.

Transparency
5/5
Customer Service
5/5
Heritage Bank
Heritage BankHeritage Bank
Peter Y
Peter Y
Happy Customer
Happy CustomerSouth East Queensland, QLD
  • 4 reviews

Check on transaction

published

I needed to change banks about 3 years ago. Just due to location I went with Heritage. I use Kippa Ring branch and have always found staff helpful and polite. Also only to willing to help with anything I needed. Today I purchased a new computer online, a larger transaction than I most often make. Staff from head office phoned to check I had made transaction. Very well done on taking steps for security for a customer. I very highly recommend your bank to anyone. Sorry I have forgotten name of lady who phoned me. Thank you Heritage.

Transparency
5/5
Customer Service
5/5
Heritage Bank
Heritage BankHeritage Bank

Thank you for the great feedback about your experiences with us.

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A D.
A D.South East Queensland, QLD
  • 2 reviews

Best Bank in Australia

published

Don't listen to the bleeting whingers, Heritage is a good bank to deal with, I'm a regular Aussie who has had nothing but positive dealings with the bank and they are genuinely really helpful, even knocked half a percent off my mortgage rate without asking them to do so, go for it, better than the big 4 by a big margin.

Transparency
5/5
Customer Service
5/5
Heritage Bank
Heritage BankHeritage Bank

Hi A.D., thanks for the great feedback. We really do focus on helping our customers as best we can.

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Heritage Bank Branches

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