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Heritage Bank Online

Heritage Bank Online Questions & Answers

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2 questions from our users

willy m.
willy m.asked
Online

How can know if the letterhead for agreement by heritage bank is genuine, do you have valid formal for such important papers.?

1 answer
Heritage Bank
Heritage BankHeritage Bank

We always suggest for people to contact Heritage Bank directly if they are concerned with the authenticity of any communications received from Heritage Bank. You can do this by calling us on 13 14 22, emailing info@heritage.com.au or visiting your nearest Heritage branch.

John F.
John F.asked
Online

Hi,
I applied for a home loan at heritage bank the finance was due on 11 May 2021 , when I contacted them , they asked me more payslip . Luckily the seller grant me an extension for seven days, however, it come to my attention that the settlement is due two days after finance. When I asked heritage bank if I can request an extension for settlement, they told me to not asked,as they can manage to settle in two days. I am now worry if this is just a way of telling me that the settlement will not happen and my application is unlikely to progress for final approval. I feel like it will not be fair if the finance declined, as I have a very good credit score, I have a solid work history: I put almost 30% deposit. I am now stressed for Heritage bank not be transparent with me.

6 answers
Hon
Hon

Don’t count on them. I was told the same and they could not keep their promise. Lucky I didn’t trust them.

John F.
John F.

Hi Hon,
I am now so confusing, and the finance is just nearby on due date. Is it possible to apply somewhere else @ this stage?

Hon
Hon

looks like you haven't even got their formal approval. It takes them at least another week to get documents ready after the approval. Then you need to add the time for them to review the signed documents etc. I doubt it will be ready. I was told the big 4 banks can turn it around much quicker but they lend less. Might worth checking out.

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