This made me think
Thanks Matt. I just sold our house and was looking to move my funds to Heritage as I thought they might be better. Now I have to do more due diligence.
Cannot even send money to my suppliers - I am calling Heritage bank regularly due to not being allowed to send money
next day payment and still not allowed to send money to other banks. I love the no fees but if i cannot even send money, Im looking at other banks
Great rates, but that's it
Heritage bank offers great rates (currently about 0.2% lower than the main 4) but that's where the pro's end. The bank has forms for almost anything you want to do (eg. to redraw money from my home loan), long wait times for phone support and multiple issues with their online (such as you need to type the password in slowly or it errors out, and the eStatement feature doesn't work).
Questions & Answers
How can know if the letterhead for agreement by heritage bank is genuine, do you have valid formal for such important papers.?
We always suggest for people to contact Heritage Bank directly if they are concerned with the authenticity of any communications received from Heritage Bank. You can do this by calling us on 13 14 22, emailing email@example.com or visiting your nearest Heritage branch.
I applied for a home loan at heritage bank the finance was due on 11 May 2021 , when I contacted them , they asked me more payslip . Luckily the seller grant me an extension for seven days, however, it come to my attention that the settlement is due two days after finance. When I asked heritage bank if I can request an extension for settlement, they told me to not asked,as they can manage to settle in two days. I am now worry if this is just a way of telling me that the settlement will not happen and my application is unlikely to progress for final approval. I feel like it will not be fair if the finance declined, as I have a very good credit score, I have a solid work history: I put almost 30% deposit. I am now stressed for Heritage bank not be transparent with me.
Don’t count on them. I was told the same and they could not keep their promise. Lucky I didn’t trust them.
I am now so confusing, and the finance is just nearby on due date. Is it possible to apply somewhere else @ this stage?
looks like you haven't even got their formal approval. It takes them at least another week to get documents ready after the approval. Then you need to add the time for them to review the signed documents etc. I doubt it will be ready. I was told the big 4 banks can turn it around much quicker but they lend less. Might worth checking out.
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