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Hickinbotham

Hickinbotham (page 2 of 14)

4.3 from 280 reviews

Reviews

(196)
(40)
(2)
(3)
(39)
  • Site Admin
    4.6 (74)
  • Timeliness
    4.7 (84)
  • Plumbing & Waterproofing
    4.6 (32)
  • Flooring
    4.5 (24)
  • Build Stage
    • Pre-Construction (107)
    • Post-Construction (29)
    • Mid-Construction (27)
  • Structural Integrity
    4.5 (35)
  • Electrical & Lighting
    4.6 (32)
  • Incentivised Review Yes (19%) · No (81%)
  • Customer Service
    4.8 (147)
  • Transparency
    4.7 (104)

Damian78

Damian78Southern and Hills, SA

  • 2 reviews
  • 2 likes
  • Verified customer

Friendly and helpful

published

Only up to the build stage but planning, selections and administration have all been friendly and helpful.
Custom touches to the standard design and plenty of choices at selections.
Responded to my questions promptly and provided good explanations for the more technical aspects of what is my first build. I now look forward to the building stage.

Customer Service
Timeliness
Transparency
Build StagePre-Construction
Construction End DateMay 2020
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1 comment
Hickinbotham
Customer Service T.Hickinbotham

Tahlia Hunkin

Tahlia HunkinSouthern and Hills, SA

  • Verified customer

Good builder

published

We have had a good experience so far with building with Hickinbotham, apart from a few setbacks and unexpected expenses that we were not aware of. Overall though the staff have been very helpful and informative, Michelle our sales consultant was very helpful and friendly. The final cost did come to a decent amount more than we were first told, but not all aspects were in Hickinbothams control. Most issues however have been dealt with quickly and with consideration for us and our situation.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Hickinbotham
Customer Service T.Hickinbotham
Dan and Bronny Ryan

Dan and Bronny RyanMetropolitan Adelaide, SA

  • Verified customer

Amazing and Simple

published
Customer Service
Timeliness
Transparency
Build StagePre-Construction
Construction End DateApril 2020
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1 comment
Hickinbotham
Customer Service T.Hickinbotham

The reviewer stated that an incentive was offered for this review

Shammi

ShammiMetropolitan Adelaide, SA

  • Verified customer

Drew Delivers Peace of mind and great support.

published
Customer Service
Transparency
Build StagePre-Construction
1 comment
Hickinbotham
Customer Service T.Hickinbotham

Cheryl and Alexis

Cheryl and AlexisMetropolitan Adelaide, SA

  • Verified customer

Drew Delivers 5 Stars !!

published

Our first experience building has been a breeze thanks to the excellent service and advice offered to us from Drew at Seaside Moana. We are excited and confident that we have made the best decision to choose Hickinbotham to build our forever home and cant recommend anyone more highly then Drew to help the process run smoothly. With people like Drew onboard its no wonder Hickinbotham are S.A. No1 builders.

Customer Service
Timeliness
Transparency
Build StagePre-Construction
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1 comment
Hickinbotham
Customer Service T.Hickinbotham

  • Verified customer

Take a bow Drew Westcott!

published

If youre reading this review and thinking of building then do yourself a favour, go and see Drew Westcott at Seaside Moana. His professional approach and acute attention to detail will guide you through the process with a mix of ease and expertise. Drews unequivocal skill set provided us top shelf ideas and solutions for our custom designed home. Compliment that with exemplary customer service you will simply find that Drew is a credit to his company and the building industry itself.

Build StagePre-Construction
1 comment
Hickinbotham
Customer Service T.Hickinbotham

Michelle

MichelleMetropolitan Adelaide, SA

  • Verified customer

Beyond brilliant

published

From the very beginning with my first enquiry, Drew W contacted me straight away. Drew has been very helpful from the start. My husband and I knew already what floor plan we were after but with Drew's ideas and knowledge he made our plan more beautiful than we could have imagined.

Hickinbotham with no doubt have been fantastic to deal with in the steps thus far. Having absolutely raving reviews made our decision to go through them much easier.

Looking forward to the steps ahead. Would recommend this business to all looking to build their first home.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Hickinbotham
Customer Service T.Hickinbotham

  • Verified customer

Couldn't be happier

published

We walked into the Hickinbotham display homes knowing we were ready to build but didn't know what or where we wanted to build. Drew W from Hickinbotham was friendly and approachable and made us instantly feel comfortable and confident about everything. He listened and asked questions and was able to help us find an amazing floor plan suited to us and helped us find suitable land. No question was to difficult or silly for him to answer and he was always upfront and honest with his information. We are hoping the pre constitution process continues to run this smoothly.

Customer Service
Transparency
Build StagePre-Construction
Construction End DateOctober 2020
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1 comment
Hickinbotham
Customer Service T.Hickinbotham
Zoe H

Zoe HSouth Australia

  • Verified customer

Extremely happy clients!!

published

We are beyond pleased with the service we have received from Drew. From our very first visit to the display home thru to signing he has answered every question we have had for him honestly and responded to us very quickly. He has been extremely informative and has checked in with us through every step of the process so far. Drew really listens to what you want to achieve with your build, he is very polite, knows what he is talking about and clearly loves his job :) we so greatful that we met Drew and so excited to start our build.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Hickinbotham
Customer Service T.Hickinbotham
Jane

JaneMetropolitan Adelaide, SA

  • Verified customer

Professional and knowledgeable. Great experience

published

We are currently in our pre-construction phase and so far the experience has only been positive. Drew our sales consultant is very approachable, professional and nothing was too much hassle. He has made the process fun whilst being knowledgeable about what would best suit us. Louise is now our contact at the office. They have both helped calm our nerves whilst building our first home and made it very enjoyable. We are now able to see our custom design home taking shape and can now wait to see it start construction.

Customer Service
Build StagePre-Construction
1 comment
Hickinbotham
Customer Service T.Hickinbotham

Amystevenc

AmystevencMetropolitan Adelaide, SA

  • Verified customer

Building with the best!

published

Drew has been an amazing support through the whole Pre construction process! Answering all our questions to ensure we get the best end product, his professionalism, work ethic and friendly attitude has made us feel like we are in the best hands possible.
We couldnt recommend Drew Westcott and the Hickinbotham group enough. We are so excited for our build to begin.

Customer Service
Site Admin
Transparency
Build StagePre-Construction
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1 comment
Hickinbotham
Customer Service T.Hickinbotham

KLS

KLSMetropolitan Adelaide, SA

  • Verified customer

Quality Build, great home

published

The build was managed wonderfully, from our design stage with Joanne to our handover stage with Nick. Everyone provided great communication. We had issues with our broker and securing our finance in a timely manner, and as soon as it was approved, Sarah pushed us into the build as a priority client and the house was built very quickly. The cost was on par with what we had estimated at our design stage and we were able to build a very affordable first home, with the little luxuries we wanted, such as a free-standing tub and walk through master robe without breaking the bank.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateSeptember 2019
See all answers
1 comment
Hickinbotham
Customer Service T.Hickinbotham

Rebekah

RebekahMetropolitan Adelaide, SA

  • Verified customer

So far, so Good!

published
Customer Service
Site Admin
Timeliness
Plumbing & Waterproofing
Transparency
Build StageMid-Construction
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1 comment
Hickinbotham
Customer Service T.Hickinbotham

The reviewer stated that an incentive was offered for this review


Alex

AlexMetropolitan Adelaide, SA

  • 2 reviews
  • Verified customer

Pre-Construction Dream

published

So far so good. From the moment I walk into the display and looked after by Kimberly (who is a saint and seriously so incredible!), to selections with Kristin, through to pre-construction with Monique. Monique was attentive, efficient, prompt and knowledgeable. Have now started construction with Nicole. Once again, quick response time and very helpful when facing stressful time frames and amending faults. The Hickinbotham staff have so far looked after our every need.

Customer Service
Site Admin
Timeliness
Structural Integrity
Transparency
Build StageMid-Construction
Construction End DateFebruary 2020
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1 comment
Hickinbotham
Customer Service T.Hickinbotham

The reviewer stated that an incentive was offered for this review

  • Verified customer

Excellent service

published

We are in the pre-construction stage and have been helped incredibly well by Drew Westcott, Sales Consultant at the Moana display. Drew has been more than helpful, helping us to design our forever home while keeping to our budget, yet still managing to include all the things we are after. Many emails, phone calls, texts and visits to the beautiful Preston Alfresco display and we are on our way to building our new home.
We highly reccommend Drew, his knowledge and experience have made all the difference.

Build StagePre-Construction
1 comment
Hickinbotham
Customer Service T.Hickinbotham
  • Verified customer

Highly recommend, exceptional service thus far!

published
Customer Service
Timeliness
Transparency
Build StagePre-Construction
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1 comment
Hickinbotham
Customer Service T.Hickinbotham

Tom Holmes

Tom HolmesCentral, SA

  • Verified customer

Terrible builder. Definitely not number 1 builder in sa

published

Very very disappointed. Sales consultant lying about what is included in the house only to find out two weeks before pre inspection handover. I have been told lies throughout the build process. The tradesman that have worked.on my house have all been rough, dodge, cut corners, inconsiderate and just lazy. I told hickinbotham about the lies the consultant told me just to get a quick sale to line his pockets. But because he no longer works there they don't care I don't have a leg to stand on. The work provided is well below building standards. And the help given to resolve problems is next to none.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StageMid-Construction
Construction End DateSeptember 2019
See all answers

  • Verified customer

So far So good

published

This is my first build. I am not young and have one shot at this. Drew has has been patiently thorough in answering many questions, and responding to messages/emails. He has listened to me and with humour and kindness increased my confidence at the beginning of this journey. Thank you Drew.

Build StagePre-Construction
1 comment
Hickinbotham
Customer Service T.Hickinbotham

  • Verified customer

Professional and friendly experience

published

Drew has been our building consultant and am so glad we found him! His wealth of knowledge, love and passion for his work, and friendly personality is what we have loved most about our experience so far. He took the time to help us find the right home to fit our block, and that will suit our families needs. No question is too silly, and always replies promptly. Would happily recommend him to anyone thinking about building :)

Customer Service
Transparency
Build StagePre-Construction
Construction End DateJune 2020
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1 comment
Hickinbotham
Customer Service T.Hickinbotham

Kylie W.

Kylie W.Southern and Hills, SA

  • Verified customer

A pleasant and organised experience

published
Customer Service
Timeliness
Transparency
Build StagePre-Construction
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1 comment
Hickinbotham
Customer Service T.Hickinbotham

The reviewer stated that an incentive was offered for this review


Page 2 of 14

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Questions & Answers

Quynh T.

Quynh T.asked

My house was built in 2005 by Hickinbotham. Anyone know what is the brand for the builder's standard tapware (flick mixer). I need to my shower flick mixer. Thanks. Quynh

No answers

Curious builder

Curious builderasked

As a second time builder of Hickenbotham do we get a discount for building again?

1 answer
Hickinbotham
Customer Service T.Hickinbotham

Hi,

Thank you for considering Hickinbotham for your next build!

We will always put our best offer to our repeat clients. Please talk directly to your Building Consultant to find out what we can offer you for building with us a second time.

Kind regards,
The Hickinbotham Team


Rhianna77

Rhianna77asked

What kind of paint and process does Hickinbotham use on their Homebuilds?

2 answers
Mon
Mon

Internal paint for me was Taubmans Easycoat Flat 2 Coat System (Lightly wipeable). Skirting and eves was as per walls but semi-gloss. You can call their office number for more specifics 8366 0000. Hope this helps.

Hickinbotham
Customer Service T.Hickinbotham

Hi Rhianna77,

For internal paint we use Taubman’s Low Sheen 2 Coat Paint System. Thank you Mon, you are correct!

If you would like to see our range of Taubman's paint, please feel free to visit The Design Studio, located at 25 North Terrace, Hackney. Alternatively, please call us on 8366 0000.

Kind regards,
The Hickinbotham Team


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