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Hills Flooring

Hills Flooring

3.6 from 14 reviews · View Statistics
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Reviews

3.6
14 reviews
5
(9)
4
(0)
3
(0)
2
(1)
1
(4)
  • Job Satisfaction
    1.0 (4)
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Adam
Adam
  • 11 reviews
  • 1 like
  • Verified

Worst company I've ever come across

published

Not only did they turn up late for the original installation, they also installed the incorrect boards. Similar to a number of the poor reviews we experienced cupping of the boards, in fact as you can see in the image they lifted the full height of the board it was so bad.

From what we could establish they never left correct expansion gaps. I think the most disappointing element of dealing with them is that after calling them out they offered compensation but then kept delaying, making incorrect statements to fair trading and the bank.

Maybe you'll be luckier and they won't botch what they are doing but you might want to seriously think twice about other options lest you get misled.

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Job Satisfaction
1/5
Incentivised Review No
Floor Types PurchasedTimber

Distressing Experience

published

This was the worst and most distressing experience. The floor that they laid cupped within a couple of weeks and then a few of the boards tented up. We were left with all the floor boards cupping and 3 missing boards. The staff were extremely unprofessional and we had to take them to Fair Trading followed by NCAT. Would never recommend them to anyone.

Job Satisfaction
1/5
Incentivised Review No
Floor Types PurchasedTimber
Candice F.
Candice F.Sydney, NSW

So terrible. Steer completely clear!

published
Job Satisfaction
1/5
Incentivised Review No
Syd family
Syd familySydney Surrounds, NSW
  • 5 reviews
  • 1 like

Would never recommend- ended at NCAT

published

Purchased bamboo flooring from this store. Nothing but trouble with poor installation. Flooring cupped and buckled within months. Tim was down right rude. Hills Flooring refused to fix it unless we paid half the repair cost despite it being due to them. Ended up having to take them to Fair Trading and NCAT. Don’t waste your money!!!

Job Satisfaction
1/5
Incentivised Review No
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