Friendly staff, but very expensive...
Requested a quote to replace our water filter cartridge and was told it would cost $700. (We only paid $800 to $900 for the whole system inc installation) the guy who quoted said its an expensive one which retails at $549. I did some research and found prices between $200 to $300. The plumber also quoted to replace our toilet cistern $480 (basic caroma one) found another plumber who quoted less than $300. No call out fee.... its just charged in their mark up. No such thing as a free call out.
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