Well done Hip kids
Just want to recommend these wonderful people, especially Melody. I usually go to Deepdene store, but the virus put a stop to travelling to Melbourne. Made a purchase by phone, beautifully handled. Then the trouble began, Australia Post..........long story short, items missing, lots of excuses etc, Melody was more than fantastic with her follow ups, she emailed me daily, was always patient (even when i got cross). 3 days short of a month the items were delivered . As a retail manager of 27 years, i couldnt have been more impressed with the professional courtesy i was shown. Shopped with them since 2016 , and will continue to do so, but bypass Australia Post! Great products, happy with everything ive bought .
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