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Hip Kids

Hip Kids (page 2 of 19)

Online store and Physical store
4.7 from 362 reviews

Perfect gift!

Purchased the wooden piano, it's absolutely beautiful and so very cute. Great quality and such good service! Thanks guys will definitely be back!


Perfect kids table!

I ordered the reversible chalkboard table for my son as a birthday present! He absolutely loves it! Best purchase! Thank you hip kids!


Daughter loves pram

My daughter loves her moon pram. Great quality and looks great. All for a reasonable price. It was sent really fast too.


Excelllent

I purchased the white wooden moon doll pram for my granddaughters 1st birthday. I was delighted with the quality workmanship and sturdiness. It was the perfect size for her to push her dolly around in. The online purchase was easy and the delivery only took 2 working days to arrive at my address. Thank you


Exceptional

Absolutely amazing customer service. Easy website. Easy use.
All round just an incredible experience! We were needing this for my sons birthday and they ensured it arrived on time.


Balance bike

Excellent service & value for money. Purchased a balance bike for our grandson, loved the fact it came with its own stand


Love my purchase.

The product is exactly as described. Great quality and very fast delivery. Would not hesitate to tell all my family & friends about this great company.


Happy daughter

My daughters desk chair arrived shortly after I ordered it on line, and in plenty of tim before her birthday, beautiful quality chair, easy to assemble.
Thank you Hip Kids, look forward to shopping with you again


Great quality

Good quality products. Had a small issue with a couple of wheel nuts missing but a quick email and they arrived a couple of days later.


Great product

I found Hip Kids to have great communication from time of purchase to when I received my product. They were quick with delivery and my product was of excellent quality. I will be purchasing again from this site. Thank you!!!


Fantastic furniture for children

Live the library shelf storage unit with toy storage draw. Great size for a little girls bedroom and super book shelf area. Also love the storage box with two shelves. Very good size and quality for children.


Perfect gift

very happy with my granddaughters ride on zebra. Easy to assemble. fast delivery. Happy to use this website again to purchase other products. My granddaughters delight in seeing this zebra was worth the money


Great products

Their products are great quality and shipping was quick. The chairs were a little hard to put together but got there in the end. Will definitely use hip kids again!


Fabulous balance bike

Excellent product and fast delivery. Great website which accurately reflects products. I would recommend the balance bike to anyone who has a young energetic boy!


good job

I purchased some peddle car parts and Hip Kids were terrific, will come again for more products when I need them


Kids push along plane

I was missing 2 parts to the push along plane...even though they are not readily sold as parts I was able to get them through the help of melody a staff member at hip kids that went above and beyond to help me....my grandchildren love the plane and it is being used well now rather than being just in the garage...I was at a loss as to what to do with the plane....but everyone loves it...and I did not want to have to part with it.....the parts were well priced and the plane lives to another generation because of helpful staff. Thank you melody..


Happy to be a customer and use more often

The product was of quality and was very much loved once received . I was thought all in all the service was outstanding from the order on the phone to delivery thank you


Awesome kids thanks toys

Love our 2 in 1 bike and wagon. Our son loves both. The bike made it easy to learn how to ride and didn't need the training wheels! At 3 years old, he was racing around. The wagon gets used all the time for exploring and just riding around in. Theo customer service on my experience has been excellent!


Best quality, I am impressed

I had very good experience with you guys. Delivery was really quick and the quality of the product is too good.


Great product and efficient in delivery

Lovely and helpful staff when I called for inquiry. And certainly, the toddler U shape table set is excellent quality , great for my 15months old boy.


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Questions & Answers

Where can we get sheets and pillows for the MIA double bed?
1 answer
Hi Sorry, your question has gone to a reviewer, not Hip Kidz.

Hi, I was about to order one of your bikes but wonder whether your customer service and product quality has improved at all? There are a lot of negative reviews and I don't have time or energy to put myself through such an experience
1 answer
Hi please focus on the positive reviews. We have 118 positive reviews on this website and are currently rating at 4.5 stars. We have been in business for 9 years and have sold thousands of products and unfortunately in retail you cannot please everyone even though we honestly try too. I can assure you we take pride in customer service & products. We stand by them. We offer 1 year warranty on all our products and will provide after hours support if required. All you have to do is pick up a phone or if your in Melbourne come and visit us at our showroom in Melbourne and you will be able to see for yourself thanks David HipKids

After reading these reviews, I am starting to get a bit worried that I won't receive my order on time for my 3 year olds birthday. I ordered a 2-in-1 balance bike 16 days ago and tracking is "unavailable" on the website. Apparently "dispatched". What are the average time frames people have found when ordering these bikes? I live in a capital city, so not remote or difficult to deliver.
3 answers
Hi, If you are concerned I would ring them direct and advise that you cannot see the tracking online . If should only take a few days from dispatched.Hi david here from hipkids please you do not have anything to worry about. Please ring us on 0398597316 and one of our staff will more than happy to help and track your parcel. Its probably just a system issue that you cannot track your item online which I will follow up. We have been in business for eight years and have sold thousands of products to thousands of happy customers we wouldn't be in business if we didn't sell quality products and look after our customers. Unfortunately in retail you cannot please everyone. Please also pay attention to the majority of reviews on this website which are positive. If you are still no convinced visit our ebay store 'hipkidsstore' it has over 5000 left feedback and we are sitting on 99% positive feedback last time I checked as well as all the product reviews left on our website by happy customersHi. I didn't have a problem with delivery times they were prompt & I live in Brisbane.

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