The service which I received was nothing short of brilliant and the boxes were of excellent condition (as new). The entire process from placing the order to arranging the pickup was effortless. I purchased one of their predefined "move in packs" online which precisely fitted all of my belongings. Their website is excellent! I would strongly recommend Hire A Box and I will certainly be using them again.
Best advice when moving house? Don't own the box ...
Melbourne inner suburbs. Moving after 20 years means lots of stuff ... Hire-a-box estimated the number and type of boxes required - clothes; files; small; and large - with bubble wrap; butchers paper; tape; tape gun AND permanent marker! All I had to do was pack and seal. Then, after removal, I simply called Rod and he came the next day to pick up everything ... just like magic, I had moved AND I didn't have a stack of used boxes to deal with -- and I got the deposit refunded! A great service when you are under the stress of moving house. Will be using them next time too!
I have used Hire a Box 3 times over the last approx. 5 years and couldn't rave about them enough. Firstly, their website couldn't be easier to order on, always friendly & helpful customer service when you call them, prompt delivery (next day!) and fast collection when you're ready to return the boxes. You don't even have to ask for your refunded portion as they do that automatically straight away. If I ever have to move house again (although I hope not) I'll definitely use their service again as moving is so much easier when you don't have to worry about where to get enough boxes, bubble wrap, tape dispensers etc - they deliver everything you need to your door. Well worth the cost.
Very efficient and helpful service
A company with great service and integrity
They are wonderful. Delivered clean sturdy boxes promptly. Picked up my boxes promptly and refunded my deposit with no dramas. But what really impressed me is that they were out of their normal wardrobe boxes so they provided a differant brand wardrobe box which were not sturdy. I used them but didnt like how they held up. I complained and they immediately apologized, refunded my money for those boxes and made it right!
Good people, good boxes, great service
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