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Hisense HR6TFF Series

Hisense HR6TFF Series Questions & Answers

HR6TFF600SD (593L, Stainless), HR6TFF342 (342L), HR6TFF222 (222L), etc...
3.5 from 275 reviews

68 questions from our users

Junes

Junesasked

HR6TFF527 (SD)
526L

water leaking inside fridge down to the salad drawer
How do i go about this to unclog the dispenser

1 answer
Hisense
Jasmine F.Hisense

Hi , we're sorry to hear you've experienced an issue with one of our products. If you give our friendly technical support team a call on 1800 447 367, they will be able to address your enquiry


Lynelle

Lynelleasked

HR6TFF342 (342L)

Why do I have water under the crisper ?

1 answer
Hisense
Jasmine F.Hisense

Hi Lynelle , If you give our friendly technical support team a call on 1800 447 367, they will be able to address your enquiry


Kimmy

Kimmyasked

HR6TFF230 (White)

Why is it making a shhh noise

1 answer
Hisense
Jasmine F.Hisense

Hi , If you give our friendly technical support team a call on 1800 447 367, they will be able to address your enquiry
.


CliffyDude

CliffyDudeasked

HR6TFF534SD (534L, Stainless)

How do I clean the drain ie where is it located?

1 answer
Hisense
Jasmine F.Hisense

Hi , If you give our friendly technical support team a call on 1800 447 367, they will be able to address your enquiry


Nicole M

Nicole Masked

Hi. The water dispenser started leaking in our Hisense fridge. It pours straight out until the tank is empty. Have removed the tank and cleaned it. Any suggestions or new parts that could be replaced. Fridge is 3 years old.

2 answers
Hisense
Jasmine F.Hisense

Hi , we're sorry to hear you've experienced an issue with one of our products. If you give our friendly technical support team a call on 1800 447 367, they will be able to address your enquiry

Nicole M
Nicole M

Thank you, will give them a call.


Fez

Fezasked

HR6TFF222 (222L)

Year of manufacture

1 answer
Hisense
Jasmine F.Hisense

Hi Fez, to confirm the year of manufacture we will require the serial number which is generally on the inside of the fridge . If you give our friendly technical support team a call on 1800 447 367, they will be able to address your enquiry


nicolas k.

nicolas k.asked

my fridge stops working every two days. i can only get it working again by defrosting behind plastic panel in freezer. whats wrong

1 answer
Hisense
Jasmine F.Hisense

Hi Nicolas, we're sorry to hear you've experienced an issue with one of our products. If you give our friendly technical support team a call on 1800 447 367, they will be able to address your enquiry


Joanne galea

Joanne galeaasked

HR6TFF350 (White)

My new fridge stinks really bad on the inside when you open the door it smells like there is rotten food but there is nothing rotten this smell has been there since we have turned it on from new 2 weeks ago

No answers

Terry.B

Terry.Basked

HR6TFF600SD (593L, Stainless)

Water leaks into the internal plastic drawer- any ideas on the cause

No answers

Sal

Salasked

HR6TFF230S (Stainless)

How many decibels is this fridge?

No answers

Judy Erwin

Judy Erwinasked

I have a HR6TFF527 refrigerator. It twice a week drips water from the back of the frig right side. It leaks quite a substantial amount. Electrician couldn’t find problem. Thank u

No answers

LOBO

LOBOasked

HR6TFF270 (270L)

Is the 270 litre all freezer frost free

1 answer
Pemicas
Pemicas

Yes it is.


Tania

Taniaasked

HR6TFF222 (222L)

Freezer frosting up and fridge lost it coolness. What do you think the problem is?

2 answers
Pemicas
Pemicas

Hi Tania, I'm not a fridge mechanic but it sounds as though it may need re-gassing. Depending on the age (out of warranty?) you need to weigh up whether it is worth calling in a mechanic and having it re-gassed, at a sky-high price, or biting the bullet and buying a new one. Ours was 5 years old so we took the decision to get a new one. Picked up a Fisher and Paykel around the same size for just over $1000 which I think was a pretty good deal. Hard to decide on which way to go, but the fact is whitegoods are not built to last these days so you need to keep that in mind. Our old Phillips fridge chugged along for 36 years - never re-gassed, and never even serviced until one day it just died and I bought a replacement because the fridge mechanic who looked at it said the parts I needed to keep it going were no longer available. Shame!! Good luck. Peter

Tania
Tania

Thank you


tracey

traceyasked

HR6TFF230S (Stainless)

hi my freezer is still working but my fridge is warm this happend about 4 weeks ago i turned it of for 8 hours then turned it back on it has worked fine till now my fridge has gone warm again want can i please do thanks tracey

2 answers
Brian C.
Brian C.

Hi Tracey, it appears to be a drainage problem caused by poor design and manufacture ,according to my local repairman, and I have sworn off the Hisense range of refrigerators for ever as a result of his advice. Afraid professional help is your only option. Regards, Brian

tracey
tracey

ok thankyou brian


Dycey

Dyceyasked

HR6TFF600SD (593L, Stainless)

My fridge freezes with ice gathering on top of my vegetable draw. How do l adjust temp and what should my humidity slider be on ?

No answers

Sam

Samasked

What is correct temperature settings for Hisense HR6TFF437SD?

2 answers
Samina Munshi
Samina Munshi

We set it according how we stuff it. If it's really packed, then we turn near to coldest. Normally, when we have few things in there, we set it at intermediate level. But never at low.
Hope it helps.

Sabina
Sabina

Fridge 18


teena dillon

teena dillonasked

HR6TFF437SD (Stainless)

Hi just asking if I have cleaned my stainless steel fridge HR6TFF437SD with gumption and now I have marked the fridge or it looks like some of the paint is removed do you have suggestions on how to restore it?

1 answer
Tommo
Tommo

Hi Teena, I am not sure of the damage that gumption would cause or how to fix the damage it has caused as I haven't used gumption on my fridge, I have used it on other fridges with good results but not on my current fridge, sorry i couldn't be more helpful. Kind Regards; Tommo


Janie

Janieasked

I have Hisense fridge HR6TFF436. It leaks water all the time. Have taken the front panel off but cannot see a drainage place. Any help?

3 answers
Daniel S
Daniel S

I had the same issue with the fridge leaking water from under the cripser and ont the floor and I was able to fix it myself but not without some struggles as this fridge is really poorly designed. Anyway, the best way to clear this is a full defrost. Basically the problem lies in the freezer where the drain hole under the evaporator unit in the freezer, is blocked up by a large amount of ice, so that the defrost water cannot drain out of the hose and down back into the defrost pan. Instead the water leaks through the venting duct between the fridge and freezer and leaks down the back panels inside the fridge ito the unit and under the vegetable crisper and onto the floor.
If you want to know how to fix it, please see my previous post.

Janie
Janie

Daniel S what was the previous post. However will try complete defrost. Defrosted the back panel but not the freezer. Was ok for a week and has done it again. Just glad I do not have WOODEN FLOOR

Daniel S
Daniel S

Here you go:

I had the same issue with the fridge leaking water from under the cripser and ont the floor and I was able to fix it myself but not without some struggles as this fridge is really poorly designed. Anyway, the best way to clear this is a full defrost. Basically the problem lies in the freezer where the drain hole at the back is blocked up by a large amount of ice, so that the defrost water cannot drain out of the hose and down back into the defrost pan. Instead the water leaks through the venting duct between the fridge and freezer and leaks down the back panels inside the fridge ito the unit and under the vegetable crisper and onto the floor.

However if you are a bit of a fix it man, then I would suggest the following that I did. NOTE mine was an HR6TFF526S model

1. Empty the freezer, remove the shelf, and turn the freezer and fridge settings to the lowest you can.
2. Then remove the two screws at the top corners after prying off the screw covers .
3. Remove the back panel gently making sure that you remove both the plastic cover together with the styrofoam attached to it. Careful as the FAN is also attached to the plastic cover as well as the thermostat wire ( on the RHS ).
4. After gently prying opened the plastic cover and styrofoam, unplug the fan and the thermostat wire from the back (right hand side ). Be careful as there is a clip at the bottom where the styrofoam sits on and make sure you do not break this.
5. You will immediately see at the bottom under the evaporator unit, the huge amount of ice that has accumulated and blocked the drain hole which is at the back on the bottom. There will be a leading wire into that drain hole and it will be iced over.
6. Use a hair dryer ( unless you want to pour hot water into the freezer ) to melt the ice, whilst putting a towel at the bottom of the fridge to collect the water leaking from under the crisper.
7. Using a plastic tool, you may want to try and chip away the ice until it comes out from under the evaporator unit whilst it is being melted by the hair dryer.
8. Once it is all removed you will see the drain hole. Make sure it is also free from ice. Clean it all up and dry it up.
9. Replace the back panel ( plastic and styrofoam ) making sure that you connect back the fan and the thermostat first.
10. Push the styrofoam and back panel back into place, make sure that you do that with both assembled together and not separated.
11. Put back the top screws and cover.
12. Put the shelving in the freezer, your frozen food and turn the fridge and freezer back onto the normal settings.

Hope that helps.


qldshark

qldsharkasked

Where is the drain hole on model Hr6tff436s?

4 answers
Daniel S
Daniel S

It is under the evaporator unit in the freezer behind the plastic panel.

qldshark
qldshark

Have taken screws out but panel won’t come out

Daniel S
Daniel S

Here is the trick. The styrofoam is also attached to the plastic panel. You have to pry the panel down from the corners, lift up the bottom corner and pull the assembly all out from the four corners. Took me a while too but eventually they both came off. The Fan is attached to the plastic panel and the styrofoam goes around it. You need to get them both off. I had the same issue. The plastic panel will not come out easily unless the styrofoam is also removed. You run the risk of breaking the clip down the bottom ( middle ) of the plastic panel otherwise. Email me and I will send you photos as I took them for in case someone would ask.


Pwj

Pwjasked

HR6TFF600SD (593L, Stainless)

Why does it spill water under the front door?

No answers

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