It’s useless fridge
Very easy to dint and scratch
Not even making the drinks cold
We called the warranty 4 times
They come fix it then after month or two we have the same problem again the fridge not making anything cold
Will never buy this brand again
Very bad experience waste of money

Everything stays cold. Everything stays frozen and you can blast freeze. Child lock is a added benefit as my 4 year old loves to play with buttons. 5+ stars from me. It’s a sensational fridge.

Great fridge with intelligent design, adjustable shelves and door shelves that hold an amazing amount of drink containers, water dispenser that doesn’t require plumbing, drawers that pull out enabling you to see everything that’s in the fridge, freezer drawer well designed and has a light and three compartments - great value for money

Great use of storage, big freezer digital temp read out on door. Open door alarm. Does exactly what it should. Went for the black over the stainless as it looks much nicer and is much easier to keep clea.

Love the size of the fridge/freezer. We have had this for a few months now and it works perfectly and really quiet. So much room, the fridge area is at the top, meaning no leaning down to fill the fridge or get into the veggie crisper. Can open either side door to get what you need, plenty of internal door space and a handy water cooler. Freeze is also very room, pretty much a tucker box set up with 3 big sliding draws. We never run out of room. Would happily recommend.

I have had this fridge for 3 years and had nothing but trouble. Temperature always changes and food goes off. Now it’s completely stopped working and we have to wait over a week for the parts to fix it. It’s very frustrating without a fridge when you have a family of 5

I have had this Fridge for 2.5 years now.
- first fridge never cooled, had to replace it, waited 5 days for replacement with no fridge.
- within weeks we had issues with temperature not being cool enough and food going off - ice build up in freezer was interfering with fridge cooling temperature.... now that we know this we make sure to check regularly and remove ice buildup from back of freezer in order for the fridge to stay cool.
- Yesterday morning while making the lunches, the entire right hand side fridge door FELL OFF on me, containing ...

From the start, the freezer would either go from not freezing, to freezing over with frost, sometimes, it was so frosted over, i couldn't actually open it - all without even touching the temperatures. The freezer took forever to cool down and never quite felt 'cold'. The fridge is the same, some days it would seem not even cool. Now after 2 years - the complete fridge and freezer has completely died - I just lost everything in it, for a family of 5, while i try and work out the warranty situation. The fridge is great with size, but if it does cool and breaks completely after two years, there's not much point.

Bought black Hisense French door fridge at end of January. After first week of use the hinges dropped on the bottom of door, so it screeched everytime it was open or shut. Finally got Hisense repairer out after a few weeks, who advised that he would order parts and would replace the following week. When he returned he had been sent the wrong parts. Advised he would return once parts came in. My husband rang Hisense today ,7th May 2020, and was advised that case had been closed. Meanwhile fridge doors are now dropped further and grinding and seal in the middle is split.

lowest temperature of refrigerator it only goes down 2 degrees and it doesn’t feel it is cold please help can it go lower As I have pressed super cool as well

This is the best fridge i have own so far. Looks cool ,adds life to the kitchen ,it has lots of space to cover even small party.630 litre huge space,and lot less price than same looking other brands. For peace of mind it has 3 year warranty which is plus for me comparing to 12 month warranty from other brands,i brouth this beginning of 2019 ,so far going well,with no problems.happy customer.I will recommend it to anyone..
>First is value
>Second is peace of mind with 3 year warranty.
>Thirds when it fulfil its purpose(i mean even the expensive one will do the same job/thing).

the guy came out to service didn’t even know what he was doing couldn’t understand English communication was very hard. Useless wouldn’t recommend to anyone waisting money didn’t resolve issue

Water dispenser leaks at base of the fridge, not ideal on timber flooring, the draw does not seal all the way along when closed. It looks great but dies not deliver, refrigerator is only 9 weeks old

No sounds like compressor not working .We love the style of the Fridge. We bought this model due to size and design.Heaps of storage thought the fridge should last longer than 3 years.

I bought this fridge just under 3 years ago. It went in the first year and was replaced with a new fridge. It has gone again and i have now been 3 weeks with no working fridge. The customer support is good but the service agent they sent out took 2 weeks to get to me and then came twice 5 days apart and it is still not working as he says he is not sure why it isnt cooling. Lucky for me the freezer works?????

Purchased because of the sale price. On delivery the water dispenser was not sealed, resulting in water all over the floor. Secondly cheese draw was cracked. This took months to replace. Thirdly the fridge stopped cooling, then started to freeze items at the rear of the fridge. Customer service told me to move things to the front!!. Now my fridge door drink shelf has cracked. Not looking forward to the custo.er service response to this new issue. Would not recommend.

What we live about this Hisense Fridge/ Freezer is that the french style doors allow loads of storage in the fridge area. Great for wide platters and lots of drink storage. The unit looks great and the water dispenser unit is easy to refill. The freezer also has ample storage however the skinny insert drawer is difficult to manoeuvre. It is almost silent and has good energy rating. Also on wheels which makes it easy to slide in and out of location for cleaning behind and underneath. Highly recommended!

Purchased September 2015. Worked great until fridge stopped cooling. Not impressed. Would expect it to last longer. No more Hisense products for my household. It seems they only just work until warranty period expires.

Loved the size and design, but found the temperature uneven and would often freeze my food. After 3 years the cooling completely quit. Loaded it up and took it in for repairs and was quoted $900 for parts. The technician also told us he had never even seen that type of compressor before. The fridge went to the dump and I will be staying away from this brand.

Absolutely love this fridge!!! Such a big and spacious double door fridge. I love the water feature on the front of the fidge. The whole layout is perfect for me and my growing family. I wanted a big fridge like this so its a dream come true!