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I’m about to get money back...
So I bought my original tv back in October 2019, and for first few weeks, I realised something, but wasn’t sure what was. After a while I called CS, and they said to turn off local dimming... turn off a feature basically. So I do that to try and fix the issue, and still does the issue - this issue is half a side flashes black all the time. After that, I called again, and said let’s do a full reset though some back menus need to type some codes, after this, still happened, I called and a tech was booked. This is January now. The tech comes, and ...of course issue doesn’t happen when here, but I recorded everything, and had pictures etc. they called a few days later and said Hisense says it’s the panel. We’re going to replace whole TV. But they now can’t replace because no stock, so they refunded Harvey Norman, and HN sorted a replacement TV. End of Jan, all sorted. Mid March.... things start going weird again... happened one in April, and May haven’t had the tv used. Anyway, today 7/7 all the same issues are here again.... exactly the same issues. This doesn’t seem to be a once off. Tomorrow I’ll be calling CS and will be getting a refund to purchase a different brand for sure. I’ve tried all things, and different power supply’s as they said was my $1000 UPS Backup, and then blamed Power in my area. Fluke Multimeter reads a constant and no fluctuations in Volts. Clean, even power. This is a failed unit, and it comes down to the 200mhz motion rate. They haven’t built a unit to support it, and that’s why no TV in 2020 range supports it. Avoid this unit
Purchased in March 2020 at Harvey Norman for $1,800.00.
TV in the time of cholera...
I purchased a 75 inch Hisense Series 7 TV that was problematic right out of the box. The picture would flicker with irritating frequency, the TV would occasionally turn itself on (disturbing in the middle of the night) and occasionally whole sections of the screen would go dark. The customer service response to this was poor and placed all the impositions on my time.... call the helpline and 'try this and that' etc. Finally a technician will come but 'make sure you dismount it before technician arrival' etc etc - I read this as 'please make you...r time available to limit the imposition on time and cost for us'. I had sent a video to Hisense customer support showing evidence of the flickering problems, but when the technician arrived he obviously had not been provided with it. He took one look at the pre-recorded video and said 'oh you need [tv part], I'll order one in and it will take a few weeks. Awesome. Second visit and [tv part] installed. Flickering problem still ongoing. I've reported the ongoing issue to Hisense and wondering if they will recommend yet another visit from the tech? Three times inviting a stranger into my home during a covid pandemic... I wonder if common sense will prevail? Probably not..... Avoid this company. Pay the money for a Samsung or LG, I'm kicking myself now.
Purchased in January 2020 at Harvey Norman for $1,800.00.
Worst experience ever.
3 day old R7 lost back lights on one side of the screen, picture started to really degrade after that, pink pixel smears would show up as well as other screen issues like backlights illuminating parts of the bottom of the screen at all times.
Hisense would not replace my tv, they sent a technician out to fix it instead! He said parts would take a while, so I insisted on a replacement as the tv was under a week old when it happened. Hisense again said no they will not replace the tv and I’d have to wait for the parts and have it fixed.
Worst s...ervice team ever, I would be very careful with this company if purchasing a “main room” TV. Edit: warning: Samsung atmos soundbars(I have a samsungQ90r and a Q70r soundbar do not work with this TV when trying to play atmos content, even though they state they are Dolby vision and Dolby atmos enabled. Hisense have known about the issue since release, near a year and they still don’t have a firmware update to fix this issue
Purchased in January 2020 for $2,400.00.
Find out how Hisense 75R7 (75") compares to other 4K Ultra HD TVs
Know better, choose better.
Great quality. Durable. Ok customer service.
Bought on sale at Harvey Normal, great picture and quality, reasonably priced, fault with remote, customer service was quite terrible. Paid $40 postage for replacement part, covered under warranty. Would recommend hisense for budgets.
Purchased in April 2018 at Harvey Norman for $2,999.00.
Could have been perfect if OS was simple and remote was bit better.
Pros: good speakers, Bluetooth connectivity, nice Picture Quality(after some settings fiddling), Nice blacks and really good colours.
Cons: bad OS(not much apps to download), Very reflective screen if you have even little light in the room. usb ports are from stone age and will only work with FAT32 formats.
Purchased in July 2019 at The Good Guys for $2,560.00.
|Category||4K Ultra HD TVs|
|Type of TV||HDR Compatible and Smart TV|
|Energy Rating||7 star(s)|
|Wireless Options||Bluetooth and Wi-Fi|
|Number of HDMI Ports||4|
|Number of USB Ports||2|
|Dimensions (without stand)||963 x 1668 x 59 mm|
|Dimensions (with stand)||1061 x 1668 x 331 mm|
|Manufacturer Warranty||3 year(s)|
Visit official website
- MPN: 75R7
- GTIN13: 9337640004763
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