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Hisense 695L French Door HR6CDFF695GB (Black) has been discontinued. See all Hisense French Door Fridges / Refrigerators.
Hisense 695L French Door HR6CDFF695GB (Black)
Worst Customer Service on Earth
Fridge seems OK but need damaged door replaced. Lowes has been trying to contact Hisense for over two weeks with no response -- and Lowes is one of Hisense's best customers!!!
Dave
- 2 reviews
Lemon
I purchased this fridge 2 years ago. I fell in love with the looks and design. Reviews at the time were good. Within 4 months a circuit board died and affected the cooling. I manged to get that done under warranty. 12 months later the compressor died due to a leak somewhere in the walls of the fridge. There were no compressors in Australia. Covid hit and anything from overseas was impossible. Unfortunately Hi Sense would not cover the compressor repalcement as it was purchased through Grays. Repair man said it would be costly to try and find the leak somewhere inside the panels. My "dream" fridge is now at the scrap merchant. Really Really saddend by the whole process.
Purchased in July 2018 for $1,600.00.
tom webbMid West, WA
- 2 reviews
good size, plenty of room, glad I chose it .
easy to use, would be suitable for a family, easy access to items in fridge and freezer without needing to move everything
keeps good temperature control
easy to keep clean and looks great
help is readily available from support team if needed
Purchased in February 2017 at mitchell and brown for $2,400.00.
Find out how Hisense 695L French Door HR6CDFF695GB (Black) compares to other French Door Fridges / Refrigerators
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Sarah AlSydney, NSW
- 6 reviews
- 695L French Door HR6CDFF695GB (Black)
- Verified purchase
A really good fridge, however I feel the door could’ve been made to open better..
1.) Yes it does. It also gives you a choice to change temperature in the vegetable compartment.
2.) the only thing I did not like was the way the door opens & closes and the noise it makes.
3.) Yes the freezer part is easy but the fridge plastic part in the door shifts and makes a noise when doing so
Purchased in January 2020 at Harvey Norman for $850.00.
Matthew K.
- 4 reviews
- 2 likes
Great Quality and Value modern fridge that works as good as expensive brands at a butget price.
Very adjustable temperature with reliable cool accurate temperature, brilliant frost free freezers, there Inverter fridges are the best lower power consumption and ultra quiet motors, the fridges are also stylish and modern build and looks.
Purchased in August 2018 at Brisbane Electrical outlet for $1,000.00.
The reviewer stated that an incentive was offered for this review
Maggie MPeel, WA
- 3 reviews
- 2 likes
- 695L French Door HR6CDFF695GB (Black)
- Verified purchase
This is perfect can’t live without it
I have loved everything about my Black Glass French Door Fridge from the minute I saw it at JB Hi Fi. It has always been complemented of our stylish it looks but sadly something broke down in the fridge section as it started to leak water under the crispers it’s unrepairable. I was given a refund and have purchased the same fridge again but in stainless steel as can’t get it in Black anymore not Happy....Hisense why stop making Black??? My new fridge is to be delivered tomorrow I sure hope I’m happy with the Stainless Steel look I’ll be so disappointed if it ruins my kitchen.
thomas
- 3 reviews
right door problem repaired 8/10/18
the right door would not stay open.after reading online reviews about this unit and the problems people have had with the same door I go in touch with Hisense and after some deliberation and 'argee-bargee' they contacted a local repairer and within a week the door was repaired. the fridge door now works ok. thank you Hisense. Tom
Had so much potential
This fridge looks great and operates quite well except for the top door doesn't always quite close or seal on its own. When we first purchased the fridge after a couple of weeks the top right side kept closing on its own and wouldn't stay open when fully extended like the others. I contacted Hisense and it was quite an ordeal to finally get some traction where they offered to replace. I had spoken to several different operators who told me different stories each time, one even saying that it was supposed to do that even though the previous p...
Read moreerson said yes that it is a fault. I had many many telephone calls, emailed video but in the end it was a firm letter assisted by consumer protection that made them honour the warranty. We chose to replace with the same fridge and about 12 months later the same thing is happening on the exact same side. I couldn't be bothered following up again as it was just too much drama from the time prior. Its a shame as the design is great, the freezer is great and it just has so much potential.Sean TBrisbane
- 5 reviews
- 5 likes
No complaints
Very spacious & keeps everything very cold while the touch controls allow you to customise the temperature in each of the three zones, very handy for keeping stuff like meat frozen while also storing ice cream without it being too frozen. The black glass looks very modern and stylish, however it does show up a lot of finger prints around the handle from opening the door, requiring constant cleaning.
Find out how Hisense 695L French Door HR6CDFF695GB (Black) compares to other French Door Fridges / Refrigerators
Know better, choose better.
royboyMelbourne
- 5 reviews
- 1 like
- 695L French Door HR6CDFF695GB (Black)
- Verified purchase
Fantastic product
Bought this fridge few months ago. Absolutely love it, very quiet, never had a problem. Love the sleek design and so many compartments. Has more than enough room for a family of 4 with still a lot of room to spare. Only down side is it has a glass front so no magnets.
Jess MAU
- 3 reviews
Great Fridge
Love this fridge and so does hubby and the kids. We have had this fridge for a little over six months and haven't had a single issue with it yet (unless you count the fact that i picked the fridge with the glass doors so magnets don't stick to it which makes hubby laugh every time its brought up) It has more than enough room for our family of four we used to need a separate drinks fridge when entertaining but not any more which has freed up valuable space in our kitchen. The door alarm is loud enough that i can hear it anywhere in the house when my kids are helping themselves.
sleek design but quite confused about the right temperature settings please help!
hi, i bought this fridge 2 months ago, it worked well for a month but after a month i have been having issues with the temperature..the food is being spoilt and the milk goes off before the expiry date,, plus i am unable to activate the negative ion sterilisation technology method in the fridge,..can anyone please let me know what temperature should i set the fridge , my fresh choice, and the freezer in summer season ...m having a massive amount of food spoilt even after storing it in the fridge.
Amandamelb
- 6 reviews
- 2 likes
Great fridge but not enough freezer space
Great fridge, looks great in the glass black finish (though always have to windex it as it shows finger prints)
Love the French doors and width of the internal part of the fridge great for wide dishes ets. Love the blue lighting. Only downside for us is the freezer is all drawers, it’s good for organisation but doesn’t fit anything that is larger than the drawers. Not quite enough freezer space for our family of 4.
gibzHobart, TAS
- 21 reviews
- 15 likes
love it
Ive had it for nearly 2 years now, and its a magic fridge!!
a bit of a pain to keep clean, but otherwise GREAT!!! it was almost $2000 at HN and i managed to get it for $500 less at TGG.
I think there is a new model which is much cheaper.
DaniMandurah
- 5 reviews
Great product.
Great style fridge, good tempature control. Motor can be loud at times, easy to clean
Freezer drawers good for organising and to keep clean.
Black model glass shows hand prints a lot though so you can find yourself constantly cleaning, found a microfibre cloth and a little bit of windex does the job perfectly.
Find out how Hisense 695L French Door HR6CDFF695GB (Black) compares to other French Door Fridges / Refrigerators
Know better, choose better.
ChristineBulli
- 3 reviews
Stylish and looks great in the kitchen
Great temperature control and it displays current temperatures in led lights on the outdoor of fridge whenever you open it. Very quiet running fridge, never hear it. It is the statement piece in my kitchen. Looks great and love the 4 door. Each door opens independently so minimises lose of cold air. Love the ice cube maker. My only suggestion to the manufacturer is the shelving in the doors, the front of them is a little high, so it can be a little cumbersome getting products in and out. The removable pinic basket which has the highest front to it is the most difficult. Other than that really happy with every other aspect of this product.
1 comment
Jenny ThamMelbourne
- 2 reviews
This is the best fridge
It looks elegant, the motor has no sound and it has led lights inside. It was value for money. Bought it from Harvey Norman with 5 years warranty. The warranty is fantastic for any refrigeration unit especially now all the new machines are breaking down easily. Hisense is a good product that worth looking at if you are looking for reasonable cost.
1 comment
HisenseHisense
Thanks for the awesome review Jenny! :)
AbiPerth
- 4 reviews
- 695L French Door HR6CDFF695GB (Black)
- Verified purchase
So far so good.
Its been over six months and I have no complaints. Its quite on the run and have yet to experience any noise coming out of it. It is easy to clean and keeps the food well chilled (vegetables crisp). ts good space wise as well and love the sleek design.
1 comment
HisenseHisense
Hello Abi, thank you so much for your lovely review! We're glad to hear that you've had a pleasant experience with your new fridge. A warm welcome to the Hisense family! :)
RiniTeeAU
- 3 reviews
- 12 likes
Nice fridge, for two months.
We bought this fridge January 2017 and had to hire scaffolding and demolish an external wall, balcony railing and remove doors to get it in, which was fine, you get this with new fridges in older houses, we loved the design and the price was great compared to others.
Within a week of unboxing it the door seal had a tear (January 30th) and it was three weeks before a tech came to fix it (February 19th), hisense sent him the wrong seal. Almost a month later (March 17th), with no communication, hisense sent us a text saying we'd been approved ...
Read morefor a replacement, since it was just a seal we decided to just have it repaired instead of going through the ordeal of getting it out of our house, which we called to tell them (March 27th) after 5 business days we still hadn't heard from the tech who is supposed to contact us within 48 hours and by this time our fridge had stopped cooling (March 31st). We called April 1st to alert Hisense to the fridge failing. Technician arrived April 4th, hisense had again provided an incorrect seal and the technician was not familiar with hisense fridges as he is a Samsung tech. Fridge was 17 degrees when it was set to 2, one freezer was -10 and the other -9, both set to -18. He advised us to get a refund as it likely has an electrical fault related to the main board. We called hisense immediately after he had left, they asked if we had had a hisense tech look at it after we explained the tech was a Samsung tech and we explained that we've only had techs they organised, they had taken a replacement off the table until they heard from the technician, who had to drive 300km to us. We are fortunate to have a large esky and separate freezer, but we had already lost several hundred in food and medication as we had recently done a big shop with enough food to last us for most of a month (it's 70km to the nearest supermarket). It is a beautiful fridge, quiet and it did keep food fresh for a long time, but a two month old fridge shouldn't stop working. We called Hisense multiple times for two days and they told us they didn't have a resolution and we couldn't speak to the people who decide on a resolution but they would definitely contact us that day (this is false information, as we can speak to management, but not one of the reps would put us through and told us to just email, no one ever called us until we emailed). At 4:45 pm, April 5th, the management had gone home so we couldn't speak to anyone and hisense didn't seem to understand that the tech they sent didn't repair it, because he didn't know how to repair a Hisense fridge, and our food is still spoiling. It took two days of calling and harassing Hisense to get any form of resolution (April 6th) - a store return. They will only provide $300 worth of compensation despite us having hundreds more in medications and food lost, we are out of food and have nowhere to store food or those medications so I now have a systemic infection going uncontrolled since I cannot store the medication anywhere. ACCC guidelines say compensation should put you in the position you would have been in if the goods worked as they should have, but Hisense has told us to go to VCAT if we want that, their general attitude has been terrible since they realised we wanted a refund so we could buy a different brand.GerryWA, 6112
- 3 reviews
- 1 like
Sleek Design
Only had the fridge for under 2 weeks but so far works ok.
Still trying to work out if the temperature isnt working properly as it was on -18 for the freezer and had a bottle of water in there overnight and didnt fully freeze it so put it down to -23.
Space wise its a good design with extra compartments in the freezer doors
At the moment pretty happy with it and love the sleek glass door design
1 comment
HisenseHisense
Thanks for the review Gerry! Happy to have you on Team Hisense. :)
Questions & Answers
Julie Vasked
Brought in July 2017 so of course my 3 year warranty is over. In the last few months I have noticed puddles of water at the foot of the fridge. Could not work out why as fridge and freezer was working well. Now all of sudden fridge is not cooling but the freezer is fine. Have you an thoughts on where we should check.
5 answers
hi,julie, I think you fridge has same problem.my fridge compressor is working ,but won’t get cooler, because somewhere leaking, it’s hard to find,and cost a lot to repair!your fridge just over warranty,you should still cover by warranty,no one buy something expect broken just after warranty!call consumer affairs to complain.sorry can’t help you out!
Thanks shall do
Hi Julie, how did you go with your frig? I think Im in the same boat as you
Sonya F.asked
It's a great looking fridge but we are. Having trouble with the right hand door on the fridge not staying open no matter what we do. It's so annoying because we can't open the right hand crisper or the large eco fresh pantry drawer...(The very thing we loved most about it)
I see this seems to be a common issue with this fridge in the black, white and stainless.
Love to know if anyone has been able to overcome the same issue. Cheers
1 answer
yes, many people have had the same problem with this.
i got in touch with HiSense and had a 'verbal' battle with them before they got a local service agent to come have a look at it.
HiSense must have told him the cause because he came with the required replacement part which was a spring 'thing' that sits in the top hinge cover of the offending door and it was fixed in less than 10 minutes and was covered by warranty.
upon saying that, a couple of years later the fridge section stopped cooling, the freezer section was still working ok but not cooling the fridge, I had to keep placing bags of ice in the fridge section to keep the stuff cold while a new part was ordered, this took 8 weeks to arrive and in the meantime I kept replacing the bags of ice. when the replacement part arrived it took about half an hour or so to practically 'strip' the fridge to get to the part, funny but the replacement part only cost about $3:50 according to the service guy, just thought you should be aware of that problem might occur.
after all said and done, it is a good unit, and spacious, and HiSense did look after me in regards to repairs
regards and best of luck with repairs
Thomas Webb (Geraldton W.A) ewebaccess@bigpond.com
Maggie Wasked
Need to know how to change temperatures on both fridge and freezers, cannot find instruction book .... HELP please!
1 answer
Open the door of the fridge and then close it that will light up the screen then hold the unlock for a few seconds until it beeps then use the temperature buttons to set the desired temp. hope that helps
Details
Category | French Door Fridges / Refrigerators |
---|---|
Price (RRP) | $2,999.00 |
Dimensions | 1810 x 912 x 780 mm |
Energy Rating | 3 star(s) |
Household Size | 5+ people |
Features | Display Panel, Foldable/Retractable Shelf, Frost Free and Ice Dispenser |
Colour / Finish | Black |
Handle Type | Recessed |
Shelf Material | Glass |
Number of Shelves | 3 |
Number of Fruit & Vegetable Bins | 2 |
Weight | 133 kg |
Manufacturer Warranty | 3 year(s) |
Capacity | |
Total Capacity | 695 L |
Fridge Capacity | 427 L |
Freezer Capacity | 134 L |
- GTIN13: 9337640004039
- MPN: HR6CDFF695GB
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HisenseHisense
Thanks for taking the time to leave us a great review Christine! :)