Fridge seems OK but need damaged door replaced. Lowes has been trying to contact Hisense for over two weeks with no response -- and Lowes is one of Hisense's best customers!!!

I purchased this fridge 2 years ago. I fell in love with the looks and design. Reviews at the time were good. Within 4 months a circuit board died and affected the cooling. I manged to get that done under warranty. 12 months later the compressor died due to a leak somewhere in the walls of the fridge. There were no compressors in Australia. Covid hit and anything from overseas was impossible. Unfortunately Hi Sense would not cover the compressor repalcement as it was purchased through Grays. Repair man said it would be costly to try and find the leak somewhere inside the panels. My "dream" fridge is now at the scrap merchant. Really Really saddend by the whole process.

easy to use, would be suitable for a family, easy access to items in fridge and freezer without needing to move everything
keeps good temperature control
easy to keep clean and looks great
help is readily available from support team if needed

1.) Yes it does. It also gives you a choice to change temperature in the vegetable compartment.
2.) the only thing I did not like was the way the door opens & closes and the noise it makes.
3.) Yes the freezer part is easy but the fridge plastic part in the door shifts and makes a noise when doing so

Very adjustable temperature with reliable cool accurate temperature, brilliant frost free freezers, there Inverter fridges are the best lower power consumption and ultra quiet motors, the fridges are also stylish and modern build and looks.

I have loved everything about my Black Glass French Door Fridge from the minute I saw it at JB Hi Fi. It has always been complemented of our stylish it looks but sadly something broke down in the fridge section as it started to leak water under the crispers it’s unrepairable. I was given a refund and have purchased the same fridge again but in stainless steel as can’t get it in Black anymore not Happy....Hisense why stop making Black??? My new fridge is to be delivered tomorrow I sure hope I’m happy with the Stainless Steel look I’ll be so disappointed if it ruins my kitchen.

the right door would not stay open.after reading online reviews about this unit and the problems people have had with the same door I go in touch with Hisense and after some deliberation and 'argee-bargee' they contacted a local repairer and within a week the door was repaired. the fridge door now works ok. thank you Hisense. Tom

This fridge looks great and operates quite well except for the top door doesn't always quite close or seal on its own. When we first purchased the fridge after a couple of weeks the top right side kept closing on its own and wouldn't stay open when fully extended like the others. I contacted Hisense and it was quite an ordeal to finally get some traction where they offered to replace. I had spoken to several different operators who told me different stories each time, one even saying that it was supposed to do that even though the previous p...

Very spacious & keeps everything very cold while the touch controls allow you to customise the temperature in each of the three zones, very handy for keeping stuff like meat frozen while also storing ice cream without it being too frozen. The black glass looks very modern and stylish, however it does show up a lot of finger prints around the handle from opening the door, requiring constant cleaning.

Bought this fridge few months ago. Absolutely love it, very quiet, never had a problem. Love the sleek design and so many compartments. Has more than enough room for a family of 4 with still a lot of room to spare. Only down side is it has a glass front so no magnets.

Love this fridge and so does hubby and the kids. We have had this fridge for a little over six months and haven't had a single issue with it yet (unless you count the fact that i picked the fridge with the glass doors so magnets don't stick to it which makes hubby laugh every time its brought up) It has more than enough room for our family of four we used to need a separate drinks fridge when entertaining but not any more which has freed up valuable space in our kitchen. The door alarm is loud enough that i can hear it anywhere in the house when my kids are helping themselves.

hi, i bought this fridge 2 months ago, it worked well for a month but after a month i have been having issues with the temperature..the food is being spoilt and the milk goes off before the expiry date,, plus i am unable to activate the negative ion sterilisation technology method in the fridge,..can anyone please let me know what temperature should i set the fridge , my fresh choice, and the freezer in summer season ...m having a massive amount of food spoilt even after storing it in the fridge.

Great fridge, looks great in the glass black finish (though always have to windex it as it shows finger prints)
Love the French doors and width of the internal part of the fridge great for wide dishes ets. Love the blue lighting. Only downside for us is the freezer is all drawers, it’s good for organisation but doesn’t fit anything that is larger than the drawers. Not quite enough freezer space for our family of 4.

Ive had it for nearly 2 years now, and its a magic fridge!!

a bit of a pain to keep clean, but otherwise GREAT!!! it was almost $2000 at HN and i managed to get it for $500 less at TGG.

I think there is a new model which is much cheaper.

Great style fridge, good tempature control. Motor can be loud at times, easy to clean
Freezer drawers good for organising and to keep clean.
Black model glass shows hand prints a lot though so you can find yourself constantly cleaning, found a microfibre cloth and a little bit of windex does the job perfectly.

Great temperature control and it displays current temperatures in led lights on the outdoor of fridge whenever you open it. Very quiet running fridge, never hear it. It is the statement piece in my kitchen. Looks great and love the 4 door. Each door opens independently so minimises lose of cold air. Love the ice cube maker. My only suggestion to the manufacturer is the shelving in the doors, the front of them is a little high, so it can be a little cumbersome getting products in and out. The removable pinic basket which has the highest front to it is the most difficult. Other than that really happy with every other aspect of this product.

It looks elegant, the motor has no sound and it has led lights inside. It was value for money. Bought it from Harvey Norman with 5 years warranty. The warranty is fantastic for any refrigeration unit especially now all the new machines are breaking down easily. Hisense is a good product that worth looking at if you are looking for reasonable cost.

Its been over six months and I have no complaints. Its quite on the run and have yet to experience any noise coming out of it. It is easy to clean and keeps the food well chilled (vegetables crisp). ts good space wise as well and love the sleek design.

We bought this fridge January 2017 and had to hire scaffolding and demolish an external wall, balcony railing and remove doors to get it in, which was fine, you get this with new fridges in older houses, we loved the design and the price was great compared to others.

Within a week of unboxing it the door seal had a tear (January 30th) and it was three weeks before a tech came to fix it (February 19th), hisense sent him the wrong seal. Almost a month later (March 17th), with no communication, hisense sent us a text saying we'd been approved ...

Only had the fridge for under 2 weeks but so far works ok.

Still trying to work out if the temperature isnt working properly as it was on -18 for the freezer and had a bottle of water in there overnight and didnt fully freeze it so put it down to -23.

Space wise its a good design with extra compartments in the freezer doors

At the moment pretty happy with it and love the sleek glass door design