Hisense HR6CDFF 695L French Door has been discontinued. See all Hisense French Door Fridges / Refrigerators.
Worst Customer Service on Earth
Fridge seems OK but need damaged door replaced. Lowes has been trying to contact Hisense for over two weeks with no response -- and Lowes is one of Hisense's best customers!!!
Bought this fridge 3.5 years ago and was totally in love with it until now, because my freezer is not working anymore. Technician came to see what is the problem and its the gas pump that broke. To fix it it will cost more than a new fridge so the dream became a nightmare after just 3.5 years. Very disappointed with it. luck that I bought extended warranty so i may get some credit to put towards a new fridge. but i'm sure that a fridge should last more than 3.5 year!!
Purchased in July 2017 at The Good Guys for $1,000.00.
Questions & Answers
Brought in July 2017 so of course my 3 year warranty is over. In the last few months I have noticed puddles of water at the foot of the fridge. Could not work out why as fridge and freezer was working well. Now all of sudden fridge is not cooling but the freezer is fine. Have you an thoughts on where we should check.
hi,julie, I think you fridge has same problem.my fridge compressor is working ,but won’t get cooler, because somewhere leaking, it’s hard to find,and cost a lot to repair!your fridge just over warranty,you should still cover by warranty,no one buy something expect broken just after warranty!call consumer affairs to complain.sorry can’t help you out!
It's a great looking fridge but we are. Having trouble with the right hand door on the fridge not staying open no matter what we do. It's so annoying because we can't open the right hand crisper or the large eco fresh pantry drawer...(The very thing we loved most about it)
I see this seems to be a common issue with this fridge in the black, white and stainless.
Love to know if anyone has been able to overcome the same issue. Cheers
yes, many people have had the same problem with this.
i got in touch with HiSense and had a 'verbal' battle with them before they got a local service agent to come have a look at it.
HiSense must have told him the cause because he came with the required replacement part which was a spring 'thing' that sits in the top hinge cover of the offending door and it was fixed in less than 10 minutes and was covered by warranty.
upon saying that, a couple of years later the fridge section stopped cooling, the freezer section was still working ok but not cooling the fridge, I had to keep placing bags of ice in the fridge section to keep the stuff cold while a new part was ordered, this took 8 weeks to arrive and in the meantime I kept replacing the bags of ice. when the replacement part arrived it took about half an hour or so to practically 'strip' the fridge to get to the part, funny but the replacement part only cost about $3:50 according to the service guy, just thought you should be aware of that problem might occur.
after all said and done, it is a good unit, and spacious, and HiSense did look after me in regards to repairs
regards and best of luck with repairs
Thomas Webb (Geraldton W.A) firstname.lastname@example.org
having problem unlocking temperature settings, can't change the temperature in the fridge. The fridge has been fixed before, replacement of computer board in the back of the fridge a few mths ago . how do I unlock the temperature settings.
|Category||French Door Fridges / Refrigerators||French Door Fridges / Refrigerators||French Door Fridges / Refrigerators|
|Dimensions||1810 x 912 x 780 mm||1810 x 912 x 780 mm||1810 x 912 x 780 mm|
|Energy Rating||3 star(s)||3 star(s)||3 star(s)|
|Household Size||5+ people||5+ people||5+ people|
|Features||Display Panel, Foldable/Retractable Shelf, Frost Free and Ice Dispenser||Display Panel, Foldable/Retractable Shelf, Frost Free and Ice Dispenser||Display Panel, Foldable/Retractable Shelf, Frost Free and Ice Dispenser|
|Colour / Finish||White||Black||Stainless Steel|
|Number of Shelves||3||3||3|
|Number of Fruit & Vegetable Bins||2||2||2|
|Weight||133 kg||133 kg||133 kg|
|Manufacturer Warranty||3 year(s)||3 year(s)||3 year(s)|
|Total Capacity||695 L||695 L||695 L|
|Fridge Capacity||427 L||427 L||427 L|
|Freezer Capacity||134 L||134 L||134 L|
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