Hisense HR6CDFF 695L French Door has been discontinued. See all Hisense French Door Fridges / Refrigerators.
Had so much potential
This fridge looks great and operates quite well except for the top door doesn't always quite close or seal on its own. When we first purchased the fridge after a couple of weeks the top right side kept closing on its own and wouldn't stay open when fully extended like the others. I contacted Hisense and it was quite an ordeal to finally get some traction where they offered to replace. I had spoken to several different operators who told me different stories each time, one even saying that it was supposed to do that even though the previous p...erson said yes that it is a fault. I had many many telephone calls, emailed video but in the end it was a firm letter assisted by consumer protection that made them honour the warranty. We chose to replace with the same fridge and about 12 months later the same thing is happening on the exact same side. I couldn't be bothered following up again as it was just too much drama from the time prior. Its a shame as the design is great, the freezer is great and it just has so much potential.
Door not sealing properly
Very happy with the fridge until the centre flap on left fridge door would not go in to its right place resulting in poor seal. Hisnese great to deal with and organised a store credit rather than fixing the problem. However have opted for a Mitsubishi to replace it as I'm not confident that it wouldn't happen again..
sleek design but quite confused about the right temperature settings please help!
hi, i bought this fridge 2 months ago, it worked well for a month but after a month i have been having issues with the temperature..the food is being spoilt and the milk goes off before the expiry date,, plus i am unable to activate the negative ion sterilisation technology method in the fridge,..can anyone please let me know what temperature should i set the fridge , my fresh choice, and the freezer in summer season ...m having a massive amount of food spoilt even after storing it in the fridge.
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Questions & Answers
Brought in July 2017 so of course my 3 year warranty is over. In the last few months I have noticed puddles of water at the foot of the fridge. Could not work out why as fridge and freezer was working well. Now all of sudden fridge is not cooling but the freezer is fine. Have you an thoughts on where we should check.
hi,julie, I think you fridge has same problem.my fridge compressor is working ,but won’t get cooler, because somewhere leaking, it’s hard to find,and cost a lot to repair!your fridge just over warranty,you should still cover by warranty,no one buy something expect broken just after warranty!call consumer affairs to complain.sorry can’t help you out!
Thanks shall do
Hi Julie, how did you go with your frig? I think Im in the same boat as you
It's a great looking fridge but we are. Having trouble with the right hand door on the fridge not staying open no matter what we do. It's so annoying because we can't open the right hand crisper or the large eco fresh pantry drawer...(The very thing we loved most about it)
I see this seems to be a common issue with this fridge in the black, white and stainless.
Love to know if anyone has been able to overcome the same issue. Cheers
yes, many people have had the same problem with this.
i got in touch with HiSense and had a 'verbal' battle with them before they got a local service agent to come have a look at it.
HiSense must have told him the cause because he came with the required replacement part which was a spring 'thing' that sits in the top hinge cover of the offending door and it was fixed in less than 10 minutes and was covered by warranty.
upon saying that, a couple of years later the fridge section stopped cooling, the freezer section was still working ok but not cooling the fridge, I had to keep placing bags of ice in the fridge section to keep the stuff cold while a new part was ordered, this took 8 weeks to arrive and in the meantime I kept replacing the bags of ice. when the replacement part arrived it took about half an hour or so to practically 'strip' the fridge to get to the part, funny but the replacement part only cost about $3:50 according to the service guy, just thought you should be aware of that problem might occur.
after all said and done, it is a good unit, and spacious, and HiSense did look after me in regards to repairs
regards and best of luck with repairs
Thomas Webb (Geraldton W.A) email@example.com
|Category||French Door Fridges / Refrigerators||French Door Fridges / Refrigerators||French Door Fridges / Refrigerators|
|Dimensions||1810 x 912 x 780 mm||1810 x 912 x 780 mm||1810 x 912 x 780 mm|
|Energy Rating||3 star(s)||3 star(s)||3 star(s)|
|Household Size||5+ people||5+ people||5+ people|
|Features||Display Panel, Foldable/Retractable Shelf, Frost Free and Ice Dispenser||Display Panel, Foldable/Retractable Shelf, Frost Free and Ice Dispenser||Display Panel, Foldable/Retractable Shelf, Frost Free and Ice Dispenser|
|Colour / Finish||White||Black||Stainless Steel|
|Number of Shelves||3||3||3|
|Number of Fruit & Vegetable Bins||2||2||2|
|Weight||133 kg||133 kg||133 kg|
|Manufacturer Warranty||3 year(s)||3 year(s)||3 year(s)|
|Total Capacity||695 L||695 L||695 L|
|Fridge Capacity||427 L||427 L||427 L|
|Freezer Capacity||134 L||134 L||134 L|
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