72 questions from our users
My Hisense HR6FDFF63OS when you plug the power in and turn it on the fridge light come on and when you open the door again the light is off can you tell me what would cause this? thanks
Did you end up getting an answer for this as ours is new and is doing the same
How do you clean the crisper in this refrig? Little pieces of food get between the front and main section.
My hisense BCD-553WPB/HC4 fridge alarm goes off indicating the doors open however it's not, when turning off alarm icon this then turns the fridge light off inside, we have tried adjusting the height level etc still to no avail, anyone have a clue what this issue may be? Only had this fridge for 3 months
we have just returned from being away on holidays for 4 weeks and our ice maker does not seem to be working. We obtained a small amount of ice 3 hours after return by no more. Can any one help with suggestions please.?
The white lock thing between the two doors does not close by itself anymore. Now I have to push it close. It also look like the door with the water dispenser is a bit higher than the other door. Can anybody help please?
I've not long bought a new Hisense fridge freezer & have a non plumbed water dispenser...Lovely you'd think BUT the water is so slow to come out...is this normal or do I need to ring them?
I am looking for the answer to this as well have you found the answer?I would ring them - this is the first fridge I’ve had with a water section, so we’ve had nothing to compare it to. I feel for the size of the nozzle, our water comes out nicely. Hope they solve it for you.Take out he dispenser and lower it back in again. This usually happens when the dispenser is not aligned correctly. We’ve had this happen a few times.
Hi I have the hisense french door 630l I turn it on for the very fist time and its so noisy. The compressor is very loud is it normal for a new fridge to have such kind of noise when turnes on for the first time?
My fridge came up with a H3 code, any ideas?
My new fridge does not seem to seal properly, there is no suction to keep doors closed. Have set up according to instructions. Any ideas?
Hi We have the same issue Any resolution
i have had our new hisense fridge freezer for two days our ice maker made ice the next day but know it is not making ice any ideas please ??
The same exact thing happened to ours and I’m struggling to find answers.
Does anyone had a problem with display? As we had our fridge installed when the door was opened display turned on. This couple days I noticed that it is not turning on, but as you touch the panel its turning on. Thanks
Ours does this, I’d say it’s an energy saving thing.
Hi i have a,hisense fridge freezer the one with the 2 bottom drawers for the freezer i keep seeing tiny dents on the outside of the drawers dont know how this is happening anyone else have this problem?
Hi Denise i don't seem to have this issue,if you are getting dents ,it means they must have been caused by some sort of impact,i would try and trace from the dent back to see what is hitting ,its the only way a dent can occur-by some sort of impact wish you luck Richard
What year was it first made?
My Hisense HR6SBSFF610SW water dispenser won't switch off, it has been fine for the last year but yesterday it still trickles when the dispenser lever is left to go back, it doesn't go back fully and it flooded the floor, anyone else had this problem and how do I fix it? Thanks
My fridge alarm wont stop ringing.Its a hisense with the freezer on the bottom Nothing is obstructing the doors .I even unplugged it thinking it would reset but nope Any ideas?It a little over 1yr old Also the company number posted doesnt have enough numbers one number missing
We had the same problem with our Hisense not long after we bought it. As we were still within the warranty period, an engineer fixed it for free. It was something like a loose wire connection. The wires are situated at the top of the door in the hinge. Unfortunately a few years later, it’s happened again. This time we are out of warranty and have to pay £89.99 for it to be fixed.As an update I just fixed this myself! I remembered the loose connection and where the engineer worked on it last time. UNPLUGGED THE FRIDGE FIRST OF COURSE. Stood on a chair and took a look - the top of the door has covers that unclip - two long ones and one small one over the door hinge. pulling them back revealed a bunch of diff coloured wires. It was clear the purple and green wires were completely severed. I stripped and reconnected them, covering them with insulation tape. Turned the thing back on and lo and behold the awful beeping has stopped. It’s like music to my ears as it’s been driving me crazy.Im having this problem to fridge only 18 monthd old Bought from Chrisco 2016 dont know how long warranty lasts
Is the water dispenser meant to just trickle out?
Yes I think so as ours is the same. Perhaps they did that to limit the amount of water that would spill out if a child played with it, or in case the rubber seal ever failed (?).
Hi The freezer is over freezing even on low setting. and my my big drawer in the top part is freezing Any ideas?
1 year old reply coming - anyway, I noticed ours did the same so, I took a rubber strip off the top (it actually kept coming off) and that allowed the freezer to shut properly therefor not freezing up inside.
We have Removed our Water Tank in our HR6FDFF630S model fridge to Refill. Now we can't get the Spout to go back in to the correct position to use. Any help?
HI - I've not had this happen before - tho we mostly refill the tank while it's in the fridge. I would google till I found a solution if that happened to me. Sorry I can't offer more.Hi there. Yes we had the same problem before , we then noticed there was small stripes of sticky tape from the packaging still attached to the tank. We also found out that the nozzle on bottom of tank wasn't properly screwed on so that the tank didn't slide all the way down to click in. It will also take some hard pushing to get the water back in position . After that we never took the water tank out again instead we just filled it up with a bottle . Good luck
Is it normal for the outside of freezer to be really hot?
Ask the maker. I just bought oneWhat temperature do you have it set to?
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