Reviewer Photos & Videos
- 50S5 (50")
Shocking manufacture quality
The user manual that comes with the TV instructed to place it flat face down on a soft surface in order to install the stand. We did that and then we started to lift the TV from flat to upright, being extra careful to not touch the screen so as not to damage it. While lifting it with hands flat on the frame, the frame popped out of its place and became detached. Result: cracked screen and TV unusable. I contacted HiSense to request a repair or replacement under warranty but they claim the damage is the result of "physical force" and it is there...fore not covered. I would say the only physical force that was responsible for the damage is gravity, and that the frame is not built properly to withstand the weight of the TV. The user manual also doesn't provide any indication as to how to correctly lift the TV to upright position. It's shocking. If you go check the pictures of the frame for the new series of HiSense TVs that followed this one, it's clear they had to change the type of frame, as the new models have a much thicker edge. I highly discourage anyone from purchasing this TV or HiSense ever.
Purchased in March 2021 at The Good Guys for $585.00.
Questions & Answers
What is the difference between Hisense S5 series and Hisense S8 series televisions?
I had this same question asked to my sales representative in the shop, he told me that both S5 and S8 are all current models for production. And S5 is in production for only two months of a year and S8 is the same. So assumed it differentiates these two series. S5 and S8 are all current sale models on the market.
I would like to know some info. on the hitachi 40" fhd led lcd smart tv
Get an answer from our members and Hisense representatives
|Category||4K Ultra HD TVs||4K Ultra HD TVs||4K Ultra HD TVs|
|Type of TV||HDR Compatible and Smart TV||HDR Compatible and Smart TV||HDR Compatible and Smart TV|
|Energy Rating||6 star(s)||5 star(s)|
|Wireless Options||Bluetooth and Wi-Fi||Bluetooth and Wi-Fi||Bluetooth and Wi-Fi|
|Number of HDMI Ports||3||3||3|
|Number of USB Ports||2||2||2|
|Weight||13.6 kg||21 kg||9.8 kg|
|Dimensions (without stand)||753 x 1293 x 84 mm||883 x 1577 x 84 mm||648 x 1116 x 82 mm|
|Dimensions (with stand)||813 x 1293 x 235 mm||953 x 1577 x 375 mm||709 x 1116 x 236 mm|
|Manufacturer Warranty||3 year(s)||3 year(s)||3 year(s)|
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