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No customer service
Bought a pair of Hoka one one Bondi 7 on the salespersons advice. On wearing them for the first time i got a sore lower back. Same happened on the second wear. Emailed Hoka twice and ABSOLUTELY no response.
Emailed the store i purchased from and they emailed Hoka with NO response. Very expensive sneakers that i can't wear. In America they give you a 30 day money back guarantee. Unfortunately Hoka in Australia has no phone number you can call. I am so very disappointed in their lack of customer service. Would never recommend them to anyone. Save your money and buy a reputable brand who has decent customer service and cares about their reputation and happy clients. STAY away from HOKA!!!!!
Comfortable...BUT first outing got a stick through the sole. Very slippery on some surfaces. Worn through inner lining for a blister. I cannot recommend and they are expensive. Good around the house.
Ora Recovery flip - Hoka OneOne
Hoka has changed the design of the Ora Recovery flip and now the straps sit back further so it doesn't give you a comfortable fit. Lived in the original version and when the toe strap broke ordered another 2 pairs however, they do not fit foot properly due to the poor design ie foot tends to flop about. Didnt realise the design had changed until I received the new pairs, they are ok but harder to walk in. Wouldn't buy again.
Once again shoes coming away from sole on the sides - Arahi 2
Just a tragedy this is, they are such a great shoe to run in but the replacement pair that replaced the other ones that did exactly the same thing, started happening 6 months in to use , just going to keep using these until the soles are shot.
Incredible Shock Absorbing Sneakers
Great shock absorbency for people with knee or ankle osteoarthritis.At the end of the day my feet don't feel sore
My Bondi 7 gave away the back cushion support within 5 months
I bought this on 30th December 2020 from Athletics foot, Burwood. It was recommended as a better shoe than Asics. It was used only for walking and used twice a week. It lost its cushion support around the Achilles within 5 months. The plastic is harder and hurts the Achilles and damages the socks. What a waste of money, whereas my previous Asics pair lasted more than 4 years and still going.
Worst customer service
Sorry to be rude but I have to say Hoka one one has the worst customer service. My newly bought Challenger ATR 5 GTX are a bit loose & it feels like shoes off ground while walking.The width was fine so I asked for advice or should I down size and here what I've got from them
"Try swapping out the inner soles for something a little thicker, wear thicker socks or Google 'lock lace' as this is a method of tying your laces . We suggest you compare the size you ordered with your existing shoes,If they are too bit return them, too small simply get a ...
Comfortable shoe but low quality and terrible service.
I bought a pair of Bondi 6 shoes for $230 fitted by athlete’s foot. I injured myself and so didn’t run for about 9 months, following this I started jogging a few time a week and soon my new shoes split open - this was at 13 months after purchase and about 60km in total of running. Hoka did not care that their shoes fell apart but just said it is out of warranty good luck.
Best shoe ever .. I literally walk fast do stairs all on concrete for 8 hours quick pivot movements and my feet do not hurt or throbb from the minute I put theses shoes on..
The arch support is amazing.
From the first wear they were comfy I was happy to leave them on even after I got home from work .
Amazing shoe thankyou
Overpriced and poor quality
I am not a runner or an athlete. I do a lot of walking with my dog and that is about it. My physiotherapist recommended Hoka Bondi 7 Wide as I injured the tendon in my ankle. He said they would be very supportive. Priced at $270 they were very disappointing. As with other reviews the quality is terrible. After only a month they seem to have lost support. Its like the material has stretched and become floppy. I don't feel supported at all in them (unlike when I tried them on in the shop - they felt wonderful then). Update: by July 2021 the plas...tic support on the back of the heel had broken through the material. I couldn’t wear them as my heels would bleed from the plastic digging into them. Took them back and was served by an amazing guy called Matt who actually works for Hoka. He was so helpful and professional. He explained this was a problem with the Bondi but has now been rectified. So I got a new pair and he has sent the old ones back to Hoka for a refund. Very good customer service and genuinely concerned about my experience. I still think they are an over rated shoe but was very impressed with the customer service by Matt. I hope the new pair don’t fall apart!
Excellent shoes and oh so comfortable
1: Speedgoat 2, purchased early 2019, done almost 800Km in them and still as good as the day I bought them. Use them for the trails
2: Bondi 6, purchased in June, done around 600Km, each time running 5-10Km. Use them for hard surfaces, Tarmac, concrete
Comfortable but terrible quality
Unbelievably comfortable but ripped away from the sole on the sides of both shoes after.. wait for it.. 3 months. Terrible quality for $260 purchased at Athletes Foot. I have a daggy old pair on New Balance that have lasted over 2 years. Please don’t waste your money for utopian levels of comfort for only 3 months of use.
Expensive. Not fit for purpose as a triathlon sneakers as they feel heavier. Clumsy with higher cushion. Worst of all, it is a blisters maker. I have to wrap my feet on bandaids every time I wear them. I don't recommend at all.
I have been wearing Hokas for over 5 years and been delighted with the quality, performance and service from Hoka Australia. I am a heavier than average runner and haven't found any other runners provide the level of support that Hokas do.
Poor quality shoe do not buy
We bought black Hoka One Shoes last May they did not even last 10 months of normal use. Top of shoe pulled away from sole. Inside heel area completely deteriorated
Questions & Answers
Don’t know what has been changed in the Bondi 7 I have had numerous pairs of Bondi 6 . The heel isn’t snug like the 6 was . My orthotic all of a sudden doesn’t fit properly and slips at heel . Not happy have only had them 3 weeks
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|Category||Online Shops and Footwear Shops & Brands|
|Offers Free Standard Shipping||Yes|
|Free Standard Shipping Minimum Order Amount||$100.00|
|Mens / Womens Clothing||Mens and Womens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||None|
|Type of Footwear Offered||Exercise & Sport Shoes and Hiking Footwear|
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