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Hoka OneOne
Worst customer service
Sorry to be rude but I have to say Hoka one one has the worst customer service. My newly bought Challenger ATR 5 GTX are a bit loose & it feels like shoes off ground while walking.The width was fine so I asked for advice or should I down size and here what I've got from them
"Try swapping out the inner soles for something a little thicker, wear thicker socks or Google 'lock lace' as this is a method of tying your laces . We suggest you compare the size you ordered with your existing shoes,If they are too bit return them, too small simply get a ...
Comfortable shoe but low quality and terrible service.
I bought a pair of Bondi 6 shoes for $230 fitted by athlete’s foot. I injured myself and so didn’t run for about 9 months, following this I started jogging a few time a week and soon my new shoes split open - this was at 13 months after purchase and about 60km in total of running. Hoka did not care that their shoes fell apart but just said it is out of warranty good luck.
Questions & Answers
Don’t know what has been changed in the Bondi 7 I have had numerous pairs of Bondi 6 . The heel isn’t snug like the 6 was . My orthotic all of a sudden doesn’t fit properly and slips at heel . Not happy have only had them 3 weeks
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Details
| Category | Online Shops and Footwear Shops & Brands |
|---|---|
| Offers Free Standard Shipping | Yes |
| Free Standard Shipping Minimum Order Amount | $100.00 |
| Mens / Womens Clothing | Mens and Womens |
| Labels Sold | Own Label |
| Buy Now, Pay Later Options | None |
| Type of Footwear Offered | Exercise & Sport Shoes and Hiking Footwear |
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