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Hoka OneOne

Hoka OneOne

2.6 from 29 reviews · View Statistics
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Reviews

1.0
3 reviews
5
(0)
4
(0)
3
(0)
2
(0)
1
(3)
Previous
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VBO
VBOGreater Melbourne (Metropolitan), VIC

Worst customer service

published
Product Quality
3/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly large
Product Appearance As advertised
Rudi T.
Rudi T.Greater Melbourne (Inner), VIC

Comfortable shoe but low quality and terrible service.

published

I bought a pair of Bondi 6 shoes for $230 fitted by athlete’s foot. I injured myself and so didn’t run for about 9 months, following this I started jogging a few time a week and soon my new shoes split open - this was at 13 months after purchase and about 60km in total of running. Hoka did not care that their shoes fell apart but just said it is out of warranty good luck.

Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly large
Product Appearance As advertised
Don
DonSouthwest, VIC
  • 2 reviews

Customer service rip off

published

I bought a pair of HOKA Bondi shoes my 5th pair of HOKA shoes, after 4-5 months the shoes fell apart on both sides along the glue lines, they have said it is because of normal wear and tear! Shoes coming apart along the glue lines is not normal wear and tear, this is my 5th pair and has never happened before. So far no help or acknowledgement that shoe is faulty.

Product Quality
2/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised

Questions & Answers

Janice
Janiceasked

Don’t know what has been changed in the Bondi 7 I have had numerous pairs of Bondi 6 . The heel isn’t snug like the 6 was . My orthotic all of a sudden doesn’t fit properly and slips at heel . Not happy have only had them 3 weeks

No answers

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Details

CategoryOnline Shops and Footwear Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $100.00
Mens / Womens ClothingMens and Womens
Labels Sold Own Label
Buy Now, Pay Later OptionsNone
Type of Footwear OfferedExercise & Sport Shoes and Hiking Footwear
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