It's 2020 Holman. Bluetooth is not that hard!
Bluetooth doesn't work. The app can't recognise the receiver. Terrible product. Save yourself the grief and look for another option. How hard can it be to get Bluetooth to work properly!
Purchased in November 2020 for A$280.00.
BTX6 useless - Holman customer service outstanding
Experienced similar issues around the BTX6 model. I called Holman to complain. Within minutes they'd recognised the problem and immediately sent me a new box for arrival tomorrow. Really impressed!
Purchased in October 2019 at Bunnings for A$147.00.
After working for sevceral months, the unit jusat started swithing off after 10-20 sec. Seems a common problem, but Holmans doesn't want to post a solution, just 'call me'. Given so many people have posted this issue both here and elsewhere, you would think Holmans would want to resolve it by telling us what the issue is.
Started off great but after not having to use for 3 weeks due to heavy rain the system is now useless in its automatic form. It turns on for a few seconds then suddenly turns itself off. Have cleaned the lines, checked battery but there has been no change. After reading above it appears to be a common issue. Holman really needs to improve reliability.
Was working fine. Went away and came home to dead plants. unit will not connect to Bluetooth, cannot be found at all. New battery installed and still can’t be found or run manually. Waste of money. It’s only eight months old.
Purchased in May 2019 for A$120.00.
Another faulty BTX6
As above, my unit also stops working after 5 seconds in Auto mode. Failed while we were away for 4 weeks and now we have several dead plants. What is disappointing is that this is my second unit - the first failed after 8 months and this one only lasted 3 months!
Great customer service
Hey, i have the BTX6 controller. It has been fine until i went to set it up again after winter. Comes on for 5 seconds then goes off. I contacted the service centre. They were very helpfull and are replacing it for me. Great service
Holman BTX6 garbage
I purchased the BTX6 irrigation controller after taking one back to Bunnings with what I assumed was a isolated issue only to find out the BTX6 is indeed absolute rubbish, especially considering the "app" is so rubbing that Google Play store reflects my problems down to a tee without Holman replying to majority of complainants.. terrible service and terrible product..
Purchased in October 2019 for A$150.00.
I had this installed a few weeks ago and it was working perfectly. Now it wont connect to my device at all. Ive followed all of the troubleshooting instructions but am unable to use the system. Incredibly frustrated as i have a brand new garden planted which Im now unable to water.
Purchased in September 2019.
Starts to work then Stops 5 sec into cycle
Hi i have a BTX6 and was trying to get it going again after our winter months are now past. It seemed to only run for 5 seconds then shut valve down. Have checked No2 valve and this does the same. While diagnosing it, it lost bluetooth connection, i re enabled bluetooth but received the message that couldnt find device. I have also re installed the app. I have checked the powerpack and doesnt appear to be any voltage coming out of it. Could this be a multiple failure of the unit. Its 18 months old . It was given as a house warming gift .
Purchased in May 2018.
Worked fine to begin with
This unit was super simple to setup and use, but then it just stopped working..
As with the other reviewers, the unit still switches the zones on initially but then after about 5 seconds it just switches them back off... very annoying!
Purchased in January 2019.
The BTX6 i bought last summer worked great on start up for the most part.
Pros: simple to use
Cons: can connect to only 1 device at a time
Now shuts off after 5seconds of use.
(No notification that’s it not working) came home to dead lawn after a week away.
No way to fix it
Exspensive and don’t see how I can justify $150 for a controller to last one summer.
Not contractor friendly and failed after 5 months
As a landscaper we started using the BTX range of controllers to work together with the lighting controller, seemed like a wise decision but they are just not made for contractors, as we need to have the clients phone to set the controller up, as the you can only use one phone, great for testing the system and adjusting sprinklers with the bluetooth being able to shut the system down without running back to the controller.
The unit also failed after 5 months and had to be replaced, this was quick and easy enough as it is apparently a common problem with them. Unsure why they havent been recalled.
Purchased in August 2018.
This controller I have been waiting to appear in the market for some time.
It connects easily to the app when in range. It works on Bluetooth so at least 20 to 30 metres on clear line of site. After downloading the correct free app it was so easy to set up. Afterwards realising that there was a help file inside the app if I got stuck.
Zone management is easy, updating and changing the settings are intuitive and simple on this app. Comparing it to any other manual update style irrigation controller I have used it is a breeze.
Yes, it ta...kes 30 minutes or so initially to become familiar with the settings. Now we can operate and update this unit from anywhere inside the house. Recommend installing the battery for backup purposes just so everything goes smoothly in the event of a power loss.
Questions & Answers
Phone connects to unit and updates ok but keeps stating that it won’t operate because the battery need replacing even though I put a new one in and the battery displays full bars in the top of the screen on app.
My btx6vhas stopped connecting to Wi-Fi so I can't update my Wi-Fi is deffenetly working I even changed the battery in the unit please help
My btx6 turns off after a few seconds in both manual and schedule watering.
Very disappointing after having it work perfectly for months
Hi Brad, give Holman a call, they will look after you. I had the same issue with mine and they replaced it without question.
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