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Home Clearance

Home Clearance (page 2 of 10)

4.8 from 1,784 reviews · View Statistics
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Listing monitored by Home Clearance

Reviews

  • Product Quality
    4.9 (947)
  • Return Claim MadeYes (7) · No (953)
  • Customer Service
    4.9 (914)
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Gladys
GladysMid North Coast, NSW
  • 2 reviews

Great machine.

published

Bought a new washing machine from Home Clearance and am very happy with my purchase & dealing with Home Clearance. I also liked that you are given a 2 hour window for delivery & then a message 30 minutes before they arrive I loved that not having to wait Home all day.

Product Quality
5/5
Customer Service
5/5
Madeline
Madeline Sydney, NSW

Great service true to their word

published

Fridge came when they said it would. They gave my a 2 hour window and called when they were close. The delivery guy was polite and helpful and the fridge is great!

Product Quality
5/5
Customer Service
5/5
Incentivised Review No

The product was as listed and delivery team were amazing!

published

The product I purchased was as listed. All parts that were listed arrived. The delivery team kept me very informed of the delivery process including estimated date and timeframe of the date and a text message 30mins out. Would very happily purchase from again.

Product Quality
5/5
Customer Service
5/5
Jessica
JessicaSouthwest, VIC

Great Product & an even better price :)

published

Super friendly phone service, streamline order / payment process
Extremely quick delivery the next day.
Will order again in the future.
Thank You Home clearance

Product Quality
5/5
Incentivised Review No
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  • Verified

New Fridge

published

Great deal on a new fridge, Fast and professional delivery, delivery crew went above and beyond. Will definitely be looking here next time.

Product Quality
5/5
Customer Service
5/5
Louise
LouiseGreater Melbourne (Outer), VIC
  • 4 reviews

Seamless online experience

published

Product was as described. Great to be able to access seconds but with a first class service. Delivery was really good.

Incentivised Review No
Jesper A.
Jesper A.Sydney, NSW
  • Verified

Bad Delivery/Installation experience

published

I order a washing machine and a dryer. The dryer hade some leakage, and their was people from the installation/delivery team 3 times and didn´t manage to fix the problem. A very stressful and time consuming process and I need to spend loads of time chasing the home-clearance team to get help. They promised to call back several times and didn´t come back so I needed to chase them.

I think their products are good (the washing machine I bought was good) but overall not a good experience, maybe I just was unlucky with the delivery/installation but I can´t recommend them.

Incentivised Review No
Home Clearance
Customer ExperienceHome Clearance
Jesper A.
Jesper A.
Anita
AnitaGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Great customer service

published

Delivery was on time and the service was efficient and helpful. Great brands and great value. Am really happy with the fridge I purchased.

Product Quality
5/5
Customer Service
5/5
Jan A.
Jan A.Greater Melbourne (Inner), VIC

Great service fast delivery

published

Product exactly as advertised, next day delivery, fast friendly service .
Great dishwasher, highly recommend checking out the vast range of goods

Product Quality
5/5
Customer Service
4/5
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Lisa
LisaCanberra 2600, ACT
  • 2 reviews
  • Verified

Great bargains

published

A brilliant site to get slightly defective appliances cheaply - the scratches/dents/missing parts are all clearly photographed and listed so you know exactly what you’re getting

Product Quality
5/5
Customer Service
5/5
Vince S
Vince SSydney, NSW

Smooth & Efficient Service

published

From product selection via the website to payment and delivery it was a smooth, efficient and courteous service. The product was exactly as stated on the website.

Product Quality
4/5
Customer Service
5/5
Michael L
Michael L
  • 2 reviews

Professional Team

published

During Covid-19 the team complied with all protocols and delivered my washing machine. which was as described and excellent value for money.
Thanks Hayley

Product Quality
5/5
Customer Service
5/5
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Herbert
HerbertSydney, NSW

Very happy Great price

published

Incredible service arrived right on time the driver very frendiy would highly recommend them. I will definitely use them again.

Product Quality
5/5
Customer Service
5/5
David O Miranda
David O MirandaSydney, NSW

Very impressed

published

Great price on dishwasher and microwave. I received prompt and regular communication regarding delivery. Items were delivered within 24 hours. No fuss removal of old appliances. I will definitely buy from them again.

Product Quality
5/5
Customer Service
5/5
Taylar M.
Taylar M.Southwest, VIC

Incredible service and a great price!

published

Absolutely stoked with the service we received from the team at home clearance! The fridge arrived within 3 days and the delivery men were incredibly friendly and helpful and the fridge was so well packaged it took forever to unwrap it haha. Highly recommend these guys!

Product Quality
5/5
Customer Service
5/5
murray h
murray hRichmond-Tweed, NSW

Really good help

published

You were really there through the whole process when I needed a washing machine you got it to me very quickly thanks for your help

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo

Exceptional service

published

Very helpful phone support during ordering, customer orientated, friendly, personalized.
Delivery on time by extremely considerate, friendly and helpful driver, who did not rush the job.
The entire process was a pleasure.
Will buy again.

Customer Service
5/5
Incentivised Review No
Maree K.
Maree K.Sydney, NSW

Good delivery and friendly service

published

Delivery guys were early, set up my washing machine and removed my
old washer in a flash. Friendly service, also very helpful.

Product Quality
5/5
Incentivised Review No
mike b
mike bMurray Region, NSW
  • 3 reviews
  • Verified

Great company, great service

published

Home Clearance have a great service ethic. The website makes it easy to see what you're purchasing, warts and all. The discount given for some minor cosmetic scratches makes it even more worthwhile. Free delivery and removal of your old item is an added bonus.
Would recommend you give them a try, feel you won't be disappointed.

Product Quality
5/5
Customer Service
5/5
Kay
KaySouth East Queensland, QLD

fabulous service, love the product I purchased

published

fabulous delivery service, they went out of their way to deliver and take away the old product.

You must pass on to them how wonderful they were, kind and courteous too.

Excellent and very happy

Thank you once again

Product Quality
5/5
Customer Service
5/5
Scott L
Scott LPerth, WA
  • 2 reviews

Fantastic

published

Very happy with our new fridge, cant even see the minor dent.. great delivery team! So friendly. Highly recommend. Great products.

Product Quality
5/5
Customer Service
5/5

Great products and team!

published

Goods were exactly as described and the customer service team (Rashmi?) was incredibly helpful getting our order organised. Delivery team was also helpful and on time

Product Quality
5/5
Customer Service
5/5

First class service

published

Purchased the fridge from Home Clearance with a scratch and a dent, paid got a delivery date, got a text confirming date and approximate delivery time. They took the old fridge installed including the water installation and took the old fridge away. Well done.

Product Quality
5/5
Customer Service
5/5
Xanthe
XantheSydney, NSW

So easy.

published

The whole online process of searching for a washing machine, ordering and delivery was easy, fast and Covid-19 safe during lockdown. Prices are great and would definitely order again in the future.

Product Quality
5/5
Incentivised Review No

Bought during Lockdown - So Incredibly Happy with our new Westinghouse Fridge!

published

I was nervous buying an expensive appliance online, without looking at it in person. But due to a Lockdown we had no choice. Overall, a great experience and an excellent outcome; we saved considerably in the end ($800 savings compared to Harvey Norman) for the same make and model with an extended warranty too! Highly recommend.

Product Quality
5/5
Customer Service
5/5
Page 2 of 10

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