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Home Clearance
4.9 from 1,810 reviews · View Statistics
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Reviews

  • Product Quality
    3.9 (40)
  • Return Claim MadeYes (2) · No (37)
  • Customer Service
    3.5 (40)
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Great opportunity to get a quality item for cheaper.

published

I bought the EBE5307BC-L 496 Electrolux fridge. New was going to be $1800 as I wanted the left hand opening. Bought from HC for $1200. It had 2 dents. Not even scratched. Shelves and handles were newly wrapped and still taped in the fridge. Free delivery.
I took a star off as I didn't get notification of delivery time until 10 minutes before hand, and the customer service line was difficult to reach. However, I will use them again for sure.

Product Quality
5/5
Customer Service
3/5
Rushdy
Rushdy
  • 2 reviews
  • Verified

Poor very slow search website

published

Website running very slow & hard to search stuff quickly, It’s very important to save our time,
But delivery time & date are excellent

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Product Quality
4/5
Customer Service
4/5

Crap place to shop. Dont buy from here

published

I ordered an item online only to be told that the item is no longer available and it was accidentally uploaded and shouldnt have been. I have already made the hole ready for the product and now need to pay for a new one that is $2500 more expensive !!! What a scam. Offered a $100 voucher which is not acceptable.

Product Quality
1/5
Customer Service
1/5
Jesper A.
Jesper A.Sydney, NSW
  • Verified

Bad Delivery/Installation experience

published

I order a washing machine and a dryer. The dryer hade some leakage, and their was people from the installation/delivery team 3 times and didn´t manage to fix the problem. A very stressful and time consuming process and I need to spend loads of time chasing the home-clearance team to get help. They promised to call back several times and didn´t come back so I needed to chase them.

I think their products are good (the washing machine I bought was good) but overall not a good experience, maybe I just was unlucky with the delivery/installation but I can´t recommend them.

Incentivised Review No
Home Clearance
Customer ExperienceHome Clearance
Jesper A.
Jesper A.
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Jan A.
Jan A.Greater Melbourne (Inner), VIC

Great service fast delivery

published

Product exactly as advertised, next day delivery, fast friendly service .
Great dishwasher, highly recommend checking out the vast range of goods

Product Quality
5/5
Customer Service
4/5
murray h
murray hRichmond-Tweed, NSW

Really good help

published

You were really there through the whole process when I needed a washing machine you got it to me very quickly thanks for your help

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
  • Verified

Fast delivery

published

Ordered cooktop and oven in the morning, delivery received the next day. Doesn't get any faster than that. Very impressed.

Incentivised Review No
Return Claim MadeNo
Debbie
DebbieGreater Melbourne (Metropolitan), VIC

Updated oven best decision to use you guys

published

Oven ordered was exactly as pictured, cheaper, works great. Extremely happy with purchase and would definitely use again. Highly recommend

Product Quality
5/5
Incentivised Review No
dr_shmeevil
dr_shmeevilSouth East Queensland, QLD
  • 5 reviews
  • 2 likes

Very, Very happy so far

published

The product so far (only had a week) is brilliant, more than great price, and it was free delivery and free pick up of old appliance.very, very happy. The machine has a 15 minute cycle saves time and water.

Incentivised Review No
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Euromaid 177ltr upright freezer

published

Good, neat unit as usual star rating is low scale but still good unit. reasonably quiet running maybe a little often.

Product Quality
4/5
Customer Service
4/5
Annie04
Annie04Hunter Region, NSW

Washing Machine

published

Happy so far but time will tell. The only downside I am not happy with the depth of the machine

Product Quality
4/5
Customer Service
5/5

Buyer Beware - Gaggenau Warranties Are Not Honored

published
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Product Quality
1/5
Customer Service
1/5
Incentivised Review No
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Tom
TomSydney, NSW
  • 3 reviews

Really good service.

published

Good web site and easy to navigate. The delivery guys were great and the purchase process was very easy. Happy to do business with you guys, again :) Well done.

Product Quality
5/5
Customer Service
5/5
David H
David HCentral Highlands and Goldfields, VIC

Close to perfection.

published

Fantastic as a freezer. The only downside is that some of the drawers lose space in the corners. But most drawers in fridges and freezers are like this.

Product Quality
5/5
Customer Service
5/5
Jamie C
Jamie CGreater Melbourne (Metropolitan), VIC
  • 3 reviews
  • Verified

excellent service

published

The next day delivery is a lie, I bought it on a Friday and the earliest they could deliver was next Friday so if you actually need next day I'd look elsewhere. But I bought in a busy weekend so maybe they're fine normally. We weren't in a rush so it didn't matter and other than that service was excellent. Product in good shape, despite being scratch and dent model can hardly see any scratches on it and if they weren't stickered when it arrived I'd never see them!

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
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Questions & Answers

Lilly Gilford
Lilly Gilfordasked

Hello,
Our fridge just croaked it and we're looking to purchase a MITSUBISHI ELECTRIC MRCX370EJSTA2 370L BLACK or RED BOTTOM MOUNT FRIDGE.
Can you help please,
Lilly

No answers
terry
terryasked

Why isn't there an option to unsubscribe from your emails ? Trying to stop the annoying things

No answers
terry
terryasked

why isn't there an option to unsubscribe from your emails? Trying to stop the annoying things

2 answers
Home Clearance
Home C.Home Clearance

Hello Terry, Thank you for reaching out to report this as an issue. Usually, there is an unsubscribe option at the end of the emails. If there isn't one on your email then there could be a glitch in the setup and we do apologize for it. Could you please forward the email to sales@homeclearance.com.au. We will unsubscribe you manually and look into the issue at the same time, thank you once again

terry
terry

thanks i just forwarded the latest one i received

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