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Home Clearance
4.9 from 1,810 reviews · View Statistics
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Reviews

  • Product Quality
    4.5 (32)
  • Return Claim MadeYes (0) · No (31)
  • Customer Service
    4.6 (29)
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Reviewer Photos & Videos

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Great opportunity to get a quality item for cheaper.

published

I bought the EBE5307BC-L 496 Electrolux fridge. New was going to be $1800 as I wanted the left hand opening. Bought from HC for $1200. It had 2 dents. Not even scratched. Shelves and handles were newly wrapped and still taped in the fridge. Free delivery.
I took a star off as I didn't get notification of delivery time until 10 minutes before hand, and the customer service line was difficult to reach. However, I will use them again for sure.

Product Quality
5/5
Customer Service
3/5
Rushdy
Rushdy
  • 2 reviews
  • Verified

Poor very slow search website

published

Website running very slow & hard to search stuff quickly, It’s very important to save our time,
But delivery time & date are excellent

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Product Quality
4/5
Customer Service
4/5
Jan A.
Jan A.Greater Melbourne (Inner), VIC

Great service fast delivery

published

Product exactly as advertised, next day delivery, fast friendly service .
Great dishwasher, highly recommend checking out the vast range of goods

Product Quality
5/5
Customer Service
4/5
murray h
murray hRichmond-Tweed, NSW

Really good help

published

You were really there through the whole process when I needed a washing machine you got it to me very quickly thanks for your help

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
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  • Verified

Fast delivery

published

Ordered cooktop and oven in the morning, delivery received the next day. Doesn't get any faster than that. Very impressed.

Incentivised Review No
Return Claim MadeNo
Debbie
DebbieGreater Melbourne (Metropolitan), VIC

Updated oven best decision to use you guys

published

Oven ordered was exactly as pictured, cheaper, works great. Extremely happy with purchase and would definitely use again. Highly recommend

Product Quality
5/5
Incentivised Review No
Arash
ArashGreater Melbourne (Metropolitan), VIC
  • 4 reviews
  • Verified

experience with Home Clearance

published

I bought an item and it didn't fit in my kitchen. Home Clearance said I will only get 30% of the price back if I return it and I have to pay the pick up cost on top. I'd recommend to stay away from this company.
Update: Home Clearance costumer service contacted me rectify the issue, after about 10 phone calls and a couple of email.

Incentivised Review No
Home Clearance
Customer ExperienceHome Clearance
dr_shmeevil
dr_shmeevilSouth East Queensland, QLD
  • 5 reviews
  • 2 likes

Very, Very happy so far

published

The product so far (only had a week) is brilliant, more than great price, and it was free delivery and free pick up of old appliance.very, very happy. The machine has a 15 minute cycle saves time and water.

Incentivised Review No

Euromaid 177ltr upright freezer

published

Good, neat unit as usual star rating is low scale but still good unit. reasonably quiet running maybe a little often.

Product Quality
4/5
Customer Service
4/5
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Annie04
Annie04Hunter Region, NSW

Washing Machine

published

Happy so far but time will tell. The only downside I am not happy with the depth of the machine

Product Quality
4/5
Customer Service
5/5
Tom
TomSydney, NSW
  • 3 reviews

Really good service.

published

Good web site and easy to navigate. The delivery guys were great and the purchase process was very easy. Happy to do business with you guys, again :) Well done.

Product Quality
5/5
Customer Service
5/5
David H
David HCentral Highlands and Goldfields, VIC

Close to perfection.

published

Fantastic as a freezer. The only downside is that some of the drawers lose space in the corners. But most drawers in fridges and freezers are like this.

Product Quality
5/5
Customer Service
5/5
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Jamie C
Jamie CGreater Melbourne (Metropolitan), VIC
  • 3 reviews
  • Verified

excellent service

published

The next day delivery is a lie, I bought it on a Friday and the earliest they could deliver was next Friday so if you actually need next day I'd look elsewhere. But I bought in a busy weekend so maybe they're fine normally. We weren't in a rush so it didn't matter and other than that service was excellent. Product in good shape, despite being scratch and dent model can hardly see any scratches on it and if they weren't stickered when it arrived I'd never see them!

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Ali
AliPerth, WA

Excellent item for the price!!

published

Extremely happy with the purchase for the price and the contact for delivery was top notch,However installation prices were very steep,and would be finding our own next time!

Product Quality
5/5
Customer Service
4/5
Shane
ShaneSouth East Queensland, QLD
  • 3 reviews

Awesome dishwasher

published

Great product. Awesome phone assistance, install and delivery. Web site not so good. Will definitely buy again from Home centre

Incentivised Review No
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Questions & Answers

Lilly Gilford
Lilly Gilfordasked

Hello,
Our fridge just croaked it and we're looking to purchase a MITSUBISHI ELECTRIC MRCX370EJSTA2 370L BLACK or RED BOTTOM MOUNT FRIDGE.
Can you help please,
Lilly

No answers
terry
terryasked

Why isn't there an option to unsubscribe from your emails ? Trying to stop the annoying things

No answers
terry
terryasked

why isn't there an option to unsubscribe from your emails? Trying to stop the annoying things

2 answers
Home Clearance
Home C.Home Clearance

Hello Terry, Thank you for reaching out to report this as an issue. Usually, there is an unsubscribe option at the end of the emails. If there isn't one on your email then there could be a glitch in the setup and we do apologize for it. Could you please forward the email to sales@homeclearance.com.au. We will unsubscribe you manually and look into the issue at the same time, thank you once again

terry
terry

thanks i just forwarded the latest one i received

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