1 photo
Homebuyers Centre Victoria

Homebuyers Centre Victoria Questions & Answers

4.6 from 1,181 reviews · View Statistics
Listing monitored by Homebuyers Centre Victoria

73 questions from our users

David
David asked

how long will it take to start building once the land has titled

No answers
Nebha
Nebhaasked

Has anyone build indigo 25 with home buyers center?
What was cost of base build?

No answers
FreeSpirit
FreeSpiritasked

Hi there, we are looking to build with HBC, off the plan townhouse project in Donnybrook. Anyone here had experience with Resolve finance and long term contract? We are due to pay the 5% deposit soon but completion of project is not for several months. We have not yet seen the contract. I have asked about including a 'subject to finance' clause for peace of mind but have yet to hear back...

No answers
Caz1310
Caz1310asked

We're intending to build with HBC and would appreciate any feedack/insight from people who have built with them in Officer. Driving around recently looking at homes in progress we can see a few dodgy roofs (tiles not straight) and are now a bit worried about the quality of the tradespeople.

1 answer
Helen and Murray
Helen and Murray

Hi Caz we are currently building withHBC in the Olivine Estate, Donnybrook. There are another 5 houses, in our short street, using HBC. As they are a few steps in front I've been taking note of the workmanship - very good. I'm not a person who gives 10/10 for anything so an 8/10 is high for me. That's where HBC are in my view. Our journey to date has been wonderful. I've also spoken to 3 people on our estate who have moved into their HBC home, they are very happy. Hope this helps, it's such a big step. Remember to always ask questions, think about what you want in your home including more insulation (budget permitting) and double glazed windows. Benefits are worth it in years to come. Take care Helen

Bernadette
Bernadetteasked

How much does it cost for a site supervisor to oversee the build to completion?

No answers
Joanne M.
Joanne M.asked

I have posted a review but still waiting to receive the gift voucher.

2 answers
adrian
adrian

I’ve they messaged you asking for an email address and job number?

Joanne M.
Joanne M.

I already emailed with job number and email.

Joanne M.
Joanne M.asked

Hi there. I have submitted a review a few weeks ago and sent my email address but have still not received my voucher. Who do you contact?

2 answers
Melinda G
Melinda G

Same here and I haven’t received mine either

Homebuyers Centre Victoria
Homebuyers Centre V.Homebuyers Centre Victoria

Hi Melinda,
Thank you for letting us know. I have sent you an email to confirm your details.

Thank you,
-Candace, Homebuyers Centre Team

Joanne M.
Joanne M.asked

Have sent a review and email details but no voucher has arrived.

1 answer
Homebuyers Centre Victoria
Homebuyers Centre V.Homebuyers Centre Victoria

Hi Joanne,
Thank you for letting us know. I have emailed you to investigate this further.

-Candace, Homebuyers Centre Team

Pete Repeet
Pete Repeetasked

Hi I had a preview meeting yesterday which was positive and was sent an information pack. Standard inclusions only mention gas ducted heating but no cooling? Is cooling considered an upgrade?

1 answer
Joanne M.
Joanne M.

Yes. If you want cooling it is an added extra.

Jeremy A.
Jeremy A.asked

My family and I had built a house with Homebuyers, 5 years ago and with all aspects of the build (post construction), all aspects have been resolved in the past.
This is an exception, when it comes to the grout issue which is currently ongoing in our en suite bathroom.
I have attempted to deal with the warranties department who have repeatedly advised that, because the grout is outside the two year warranty period, that there will be no assistance for this issue.

We have had the assistant manager come out to our property and assess our property who laughed at the situation when he was out here (quite unprofessional), and thought that 2.5mm of grout is adequate for a bathroom. Is this the acceptable standard for grout/tiling installation?

In addition to this, I have had 3 different grout repair businesses come to my property to quote to fix this issue, and they have advised that the installation was of poor quality, and still when I have bought this to the attention of Homebuyers, the response as been "it is outside the two year warranty period," and have not addressed what the correct guidelines are for grout installation. Not only is there grout falling out of our shower, there are currently two visible tile joins within the grout. How is that considered "wear and tear?"

Can someone please address my concerns and respond back to me? I have been extremely disappointed with the customer service response so far. Although technically this may fall outside of our warranty, surely grout shouldn't be falling out of a shower in under 5 years.

Thank you.

1 answer
Homebuyers Centre Victoria
Homebuyers Centre V.Homebuyers Centre Victoria

Hi Jeremy,
Thank you for taking the time to share your experience with us. We would like to learn more and have organised for a member of our team will contact you regarding this matter.

Thank you,
-Homebuyers Centre Victoria

Sarav
Saravasked

Hello All,
I'm currently building my new home with Homebuyers center in MICKLEHAM North Victoria. The site start begins this week, I would like to know "is the private inspection is must during the build stage?". If yes what are the stages I should go for the inspection. Is there any recommendations?

Thanks in advance.

No answers
NZ E.
NZ E.asked

Hi looking to build with hbc in north of Melbourne, any reviews much appreciated and points to lead before signing the contract
Thanks

No answers
Sidharth D.
Sidharth D.asked

Hello guys I’m all new over the house as don’t know nothing..I went to home buyer as I’m limited with budget can any help me with Jasper 17 and what about the quality of plaster as well ..Please guys let me know ..Thanks

2 answers
Rashmi
Rashmi

Hi Sidharth
Proceed with caution. I have post build warranties issues. Make sure you have email and contact numbers of all the senior team .

Sidharth D.
Sidharth D.

Thanks a lot Rashmi can you please tell me have you build anything from Home Buyer centre..Please let me know thanks

Mel
Melasked

Hey all! I'm looking at building a house probably late next year, has anybody built the Harrison 25? Any advice or reviews on the layout? If anybody minds, how big was the amount for this house? I saw the Display Home in Lyndhurst and fell in love!

No answers
Lopamudra D.
Lopamudra D.asked

How long does it take for HBC to come back with the HIA contract signing and colour appointment after signing the preliminary contact?

2 answers
linda
linda

You get the HIA contract on the day of your colour appointment

Mandar S
Mandar S

I believe it may vary from case to case. For me, HBC took around a month to setup the pre construction meeting (color appointment)

They shared the HIA contract few days earlier so that I can read and fully understand it.

On the day of color appointment I had to:
# Complete the checklist within the contract
# Sign HIA Contract, Letter of Appointment, Domestic Building Specification and Plans
# Finalise electrical plan and review the location/s of existing items and consider any possible additional points
# Select the colours for new home

Hope this helps

Lopamudra D.
Lopamudra D.asked

If i assume land is titled in January/February then how long would it take for a single storey 25 sq home to be ready to move in?

1 answer
Angelee
Angelee

About 22 to 25 weeks

Tinar
Tinarasked

I there actually I have got a $100 Kmart voucher in June 2019 but I could not find it. do you know how to find it?

No answers
Shari M.
Shari M.asked

Has anyone installed the refrigerated ducted cooling through homebuyers? Just wondering if it's any good, especially in a double?

No answers
Ann
Annasked

Hi, just wondering where I can find the list of HBC supplies? I believe one day in the show room is not enough for me. . How can I fix this problem

No answers
Jessika
Jessikaasked

Is it standard practice for the model on the signed drawings not match the contract model? Also if modifications are requested/required to final plans, the revision drawings sent to the buyer with revised contract for approval?
Also I have heard that homebuyers center have you finalise plans eg colours, upgrades etc after you sign a contract? Is this correct?
Would you then receive revised plans for your approval? As this is what the Builder will be working from when construction starts.

3 answers
Mannie
Mannie

Can HBC please answer Jessicas concern

Jessika
Jessika

Thanks Mannie, I had forgotten about this post. But I'm not surprised it hasn't been responded too.

Homebuyers Centre Victoria
Homebuyers Centre V.Homebuyers Centre Victoria

Hi Jessika,
We apologise for the delay in response. I've sent you a message to resolve any questions or concerns you may have. Please also feel more than free in the future to contact one of our consultants directly on ph: 131 751, we're always more than happy to help answer any questions.

- Homebuyers Centre Team

Page 1 of 4

Get an answer from our members and Homebuyers Centre Victoria representatives

Other Home Builders

See all Home Builders

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

Find the right Home Builder

Receive up to 3 quotes with ProductReview.com.au

Start NowNEW SERVICE