1 photo
Homebuyers Centre Victoria

Homebuyers Centre Victoria

4.6 from 1,180 reviews · View Statistics
Listing monitored by Homebuyers Centre Victoria

Reviews

4.7
80 reviews
  • Build Stage
  • Customer Service
    4.8 (71)
  • Site Admin
    4.7 (55)
  • Timeliness
    4.6 (51)
  • Structural Integrity
    4.8 (36)
  • Plumbing & Waterproofing
    4.9 (32)
  • Electrical & Lighting
    4.8 (30)
  • Flooring
    4.9 (29)
  • Transparency
    4.5 (55)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
  • Verified

Amazing-have recommended to family and friends

published

They made the whole process so easy and went above and beyond to make sure I knew what was happening every step of the way.
The Site Manager sent weekly progress photos and updates as well as organising a virtual walk through when I wasn’t able to physically be at the property. The cost for my home and the quality (including upgrades) is hard to beat. There were no surprises in the cost, what they quoted is what I have paid. I have already recommended them to my family and friends :)

Customer Service
5/5
Site Admin
5/5
Timeliness
5/5
Structural Integrity
5/5
Plumbing & Waterproofing
5/5
Electrical & Lighting
5/5
Flooring
5/5
Transparency
5/5
Build StageMid-Construction
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Allana M.
Allana M.Southwest, VIC
  • Verified

Extremely happy and no issues with HBC whatsoever

published

We have just been handed over to construction and have been very happy with the communication with our pre start consultant Angela. She responded in a timely manner and always answered my questions and provided regular updates and reassurance.

I’m looking forward to the building stage and communication with this team

Customer Service
5/5
Timeliness
5/5
Transparency
5/5
Incentivised Review No
Build StageMid-Construction

Other Home Builders

 
 

0.0
(1,234)
E.K.S
E.K.SGreater Melbourne (Outer), VIC
  • Verified

Stay away from Homebuyers Centre /Boutique Homes!

published
Customer Service
1/5
Site Admin
1/5
Timeliness
1/5
Structural Integrity
1/5
Transparency
1/5
Incentivised Review No
Build StageMid-Construction
Lisa H.
Lisa H.Greater Melbourne (Outer), VIC
  • Verified

Great experience for first build

published

Excellent service the whole way through my Octave 18 townhouse build, about a week away from getting my keys but from day one they have left given me nothing but a great experience.
Communication and customer service was excellent the whole way, and on my final inspection I was extreamly happy with how everything turned out.
Site manager was great to work with and answer all questions I had as a first time builder.

Customer Service
5/5
Site Admin
5/5
Transparency
5/5
Build StageMid-Construction
Construction End DateJune 2021
Homebuyers Centre Victoria
Homebuyers Centre V.Homebuyers Centre Victoria
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Home Builders

Find out how Homebuyers Centre Victoria compares to other Home Builders

Know better, choose better.

Compare all
living the dream
living the dreamGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • Verified

Paul Innes was super easy to deal with!

published

From the moment we met our Sales Consultant Paul Innes, we felt his sincerity in helping us build our home. He has been super easy to deal with and I would highly recommend his service. Also, having Valentina Ilievska as our pre-starter has been a breeze. Valentina is fantastic!

Looking forward to seeing this home come to life!

Customer Service
5/5
Site Admin
5/5
Timeliness
5/5
Structural Integrity
5/5
Plumbing & Waterproofing
5/5
Electrical & Lighting
5/5
Flooring
5/5
Transparency
5/5
Build StageMid-Construction
Homebuyers Centre Victoria
Homebuyers Centre V.Homebuyers Centre Victoria
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Deana Cocciardi
Deana CocciardiGreater Melbourne (Inner), VIC
  • Verified

Homebuyers have been amazing to deal with. The whole process was smooth and easy going. Thank you!

published

The building process has ran so smooth, it’s now coming to an end and every time I receive an updated photo I am amazed at the progress. The finishes of the house (tiles, bench tops) are exactly as I imagined, perfect for my new home. I cannot wait to see the finished product in my final inspection, the entire process has been smooth and everyone has been so lovely to deal with.

Build StageMid-Construction
Homebuyers Centre Victoria
Homebuyers Centre V.Homebuyers Centre Victoria
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Get quotes
Get quotes from Home Builders servicing your area

Receive up to 3 quotes with ProductReview.com.au

Get quotes
  • Verified

First time building and buying

published

Everything was so organised and so professional, when we would go to see any updates everything was perfectly done to the final touch, the team was so amazing and worked with us throughout everything and kept us updated the whole way. They were so hands on and friendly. There were no issues that were risen however any small details that needed changing or that needed to be made we were instantly notified about and nothing would happen without our permission or consent. Overall I am so satisfied and so happy with the care and treatment of the homebuyers centre, and as our first home we couldn’t have gone with a better team. I would highly recommend them.

Customer Service
5/5
Site Admin
5/5
Timeliness
5/5
Structural Integrity
5/5
Plumbing & Waterproofing
5/5
Electrical & Lighting
5/5
Flooring
5/5
Transparency
5/5
Build StageMid-Construction
Homebuyers Centre Victoria
Homebuyers Centre V.Homebuyers Centre Victoria
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Related Articles

Previous
Tips for Choosing a Home Builder

Ready to build your dream home? For the best outcome, a lot of planning prior to building is recommended, so here are some tips to help you with choosing a home builder.

Wendy Z.
Wendy Z.14 Feb 2020
tips-for-choosing-a-home-builder
Making ProductReview.com.au's home builder reviews work for you

A quick guide to getting the most out of ProductReview.com.au when researching home builders. If you're feeling overwhelmed by information, we're here to help you cut through the noise and easily pinpoint the most useful reviews for your situation.

Nathan S.
Nathan S.14 Feb 2020
making-productreviewcomau-work-for-you
The Home Builder Awards For 2020

ProductReview.com.au has an extremely active community reviewing home builders all over Australia. We've harnessed their collectively knowledge to deliver a comprehensive list of the top builders in NSW, VIC, QLD, WA, SA, ACT, TAS, and an overall #1 winner for the whole country.

Nathan S.
Nathan S.7 Nov 2019
the-best-home-builders-in-2020
Next
  • Verified

Great Experience So Far

published

As a first home buyer, I have felt supported and in the loop throughout the process so far. I am currently in mid-construction - All smooth sailing so far. Since day one, I have received regular updates about my contract and build. Everyone I have dealt with has been super helpful, efficient and friendly.

Customer Service
5/5
Site Admin
5/5
Build StageMid-Construction
Homebuyers Centre Victoria
Homebuyers Centre V.Homebuyers Centre Victoria
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Other Home Builders

 
 

0.0
(1,234)
GemmaC
GemmaCGreater Melbourne (Outer), VIC
  • Verified

Amazing

published

Great service. Construction ran smoothly and when there was any hiccups, it was easy to solve with the builder. Would recommend them to everyone as they were very professional, prompt and resourceful. Staff were always open to communicate and respond to emails/calls frequently as well as answer any questions we had.

Customer Service
5/5
Site Admin
5/5
Timeliness
5/5
Structural Integrity
5/5
Plumbing & Waterproofing
5/5
Electrical & Lighting
5/5
Flooring
5/5
Transparency
5/5
Build StageMid-Construction
Construction End DateFebruary 2021
Homebuyers Centre Victoria
Homebuyers Centre V.Homebuyers Centre Victoria
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Home Builders

Find out how Homebuyers Centre Victoria compares to other Home Builders

Know better, choose better.

Compare all
Emily
EmilyGreater Melbourne (Outer), VIC
  • Verified

Unimaginable lack of support for first home builders.

published
Customer Service
1/5
Site Admin
1/5
Timeliness
1/5
Transparency
1/5
Incentivised Review No
Build StageMid-Construction
Get quotes
Get quotes from Home Builders servicing your area

Receive up to 3 quotes with ProductReview.com.au

Get quotes
Teagan
TeaganGreater Melbourne (Outer), VIC
  • Verified

SO HAPPY!

published

We are currently in the final stages of building with homebuyers centre and we couldnt be happier. The whole process has gone so smoothly and quickly and if i ever built another house again it would be with homebuyers centre. The quality this far has been amazing and price wise was right on budget for us.

Customer Service
4/5
Site Admin
3/5
Timeliness
5/5
Structural Integrity
5/5
Plumbing & Waterproofing
5/5
Electrical & Lighting
4/5
Flooring
4/5
Transparency
3/5
Build StageMid-Construction
Homebuyers Centre Victoria
Homebuyers Centre V.Homebuyers Centre Victoria
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Other Home Builders

 
 

0.0
(1,234)
Helen and Murray
Helen and MurrayGreater Melbourne (Outer), VIC
  • Verified

Communication and Dedication

published
Customer Service
5/5
Transparency
4/5
Build StageMid-Construction
Homebuyers Centre Victoria
Homebuyers Centre V.Homebuyers Centre Victoria
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Home Builders

Find out how Homebuyers Centre Victoria compares to other Home Builders

Know better, choose better.

Compare all
Tayla R
Tayla RVictoria
  • Verified

Great quality little home

published

Extremely happy with our build, quality builders who are open and happy to explain everything to us as first home buyers with no experience. Easy process even amongst Cov-19 worries. Highly recommended their small homes, they were happy to make the specific changes we requested even when they became a little complicated.

Customer Service
4/5
Site Admin
5/5
Timeliness
5/5
Structural Integrity
5/5
Plumbing & Waterproofing
5/5
Electrical & Lighting
5/5
Flooring
4/5
Transparency
5/5
Build StageMid-Construction
Homebuyers Centre Victoria
Homebuyers Centre V.Homebuyers Centre Victoria
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Get quotes
Get quotes from Home Builders servicing your area

Receive up to 3 quotes with ProductReview.com.au

Get quotes
Steph H
Steph HGreater Melbourne (Outer), VIC
  • Verified

Very Happy

published

We have been very happy with our build so far, we are around a month away from handover and thrilled with the experience. Our initial consultant Nick was fabulous, very responsive and knew his product very well. We had some hiccups at the colour appointment and with our pre start consultant which put a bit of a dampener on that stage but since moving to construction it has been nothing short of fabulous, the craftsmanship has been excellent and our construction team from home buyers are wonderful, particular shout out to out site supervisor Fadz who has made the whole experience for us.

Customer Service
5/5
Site Admin
5/5
Timeliness
4/5
Structural Integrity
5/5
Plumbing & Waterproofing
5/5
Electrical & Lighting
5/5
Transparency
4/5
Incentivised Review No
Build StageMid-Construction
Construction End DateApril 2020
Homebuyers Centre Victoria
Homebuyers Centre V.Homebuyers Centre Victoria
Ben K
Ben KGreater Melbourne (Outer), VIC
  • Verified

Easy and good quality

published

Everything about this has been easy, from choosing the floorplan and the house and land package, working through the selections, contract, variations, and working with the Site Manager. Especially with limitations of Covid-19, it has been a totally low-stress project. The house is nearly finished, and everything is going to plan. No house build ever goes perfectly, but nothing major has gone wrong, and everything has been fixed without any hitches.

Customer Service
4/5
Site Admin
4/5
Timeliness
4/5
Structural Integrity
5/5
Plumbing & Waterproofing
5/5
Electrical & Lighting
5/5
Flooring
5/5
Transparency
4/5
Build StageMid-Construction
Construction End DateJuly 2020
Homebuyers Centre Victoria
Homebuyers Centre V.Homebuyers Centre Victoria
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Page 1 of 4

Questions & Answers

David
David asked

how long will it take to start building once the land has titled

No answers
Nebha
Nebhaasked

Has anyone build indigo 25 with home buyers center?
What was cost of base build?

No answers
FreeSpirit
FreeSpiritasked

Hi there, we are looking to build with HBC, off the plan townhouse project in Donnybrook. Anyone here had experience with Resolve finance and long term contract? We are due to pay the 5% deposit soon but completion of project is not for several months. We have not yet seen the contract. I have asked about including a 'subject to finance' clause for peace of mind but have yet to hear back...

No answers
See all Homebuyers Centre Victoria questions

Get an answer from our members and Homebuyers Centre Victoria representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

Find the right Home Builder

Receive up to 3 quotes with ProductReview.com.au

Start NowNEW SERVICE