Homebuyers Centre Victoria

Homebuyers Centre Victoria

 Verifiedvic.homebuyers.com.au
Homebuyers Centre Victoria
4.6

1,582 reviews

PositivevsNegative
93% · 1,47184 · 5%

Reviews

1,582 reviews
Ponmugali V.
Ponmugali V.
  Verified

Excellent Services!

Impressed with the builder's service in the initial stages. Jayme was amazing to deal with. Clear communication, attention to detail and professionalism have set a positive tone. Looking forward to work with dedicated team. Show details ·  1
Sonam
Sonam
  Fair Incentive Verified

Sales Consultant Review

We liaised with Dean on our New Build based in the Aurora Estate display home. Dean was super helpful and took the time to understand our needs and actively assisted us to find the perfect land for our new build. He has been easy to work with and has made the process a whole lot smoother. Show details ·  1
Lillian
LillianGreater Melbourne (Inner), VIC
  Fair Incentive Verified

Customer service did not disappoint

Dean was absolutely amazing to deal with. He was very knowledgeable and made our initial steps in wanting to purchase through Homebuyers a stress free process. Highly recommend Dean if you are looking at purchasing with Homebuyers! Show details ·  1
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Noel and Maria
Noel and MariaGreater Melbourne (Outer), VIC
  Verified

Great Service

Hi from Noel and Maria, we were referred to Homebuyers by our son who built with Homebuyers about 2 years ago. We visited the local display home and we were looked after by Dean Debattista. Deans professional advice and guidance sealed the deal for us. Deans follow up and great service has made the process so much easier than we thought it would be. We are at the lockup stage and the admin, supervision and workmanship has been excellent. Show details ·  1
Kara
KaraGreater Melbourne (Outer), VIC3 posts
  Fair Incentive Verified

A fantastic start!

My husband and myself have been very impressed with the communication and professionalism shown so far. Our Consultant, Ben from the Orana, Clyde North location has been awesome. I feel really lucky that he has been our go to. Ben has never made us feel like we were asking too many questions and made us feel like we mattered as clients.
All extras that we have added so far have been explained to in depth so we are going into this building knowing what we owe and what the next stage is.
We are so excited to see how our house develops once the land is titled. Show details ·  1
Pat C.
Pat C.Greater Melbourne (Outer), VIC
  Fair Incentive Verified
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Kay and Mary
Kay and Mary
  Fair Incentive Verified

First Home Owner

Had signed a building contract with Homebuyers Centre for our first home. The process of buying a home is overhwleming but Dean Debattista, our new homes consultant made sure that our journey is smooth and making sure that all we want in our home is achieved within the budget that we want. He is transparent and easy to contact and patient is answering all our queries. We are excited to finish our home with Homebuyers and would recommend Dean to our friends and families. Show details ·  1
Nicola  Iulianella
Nicola IulianellaGreater Melbourne (Inner), VIC
  Fair Incentive Verified

Investment property and service

Went into to the Homebuyers office at Wollert looking for a house and land package as an investment property
I met Dean Dabattista who was a pleasure to deal with went over and beyond to help me find a property that suits my needs
They didn’t have anything in the area but still work something out for me and put me in touch with the people so we could work things out
Ever since them The Homebuyer Centre has kept me informed with what’s going on in a very caring and professional manner
Truly a pleasure to deal with Show details ·  1
Ronn D.
Ronn D.Greater Melbourne (Outer), VIC
  Fair Incentive Verified
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Meg
Meg2 posts
  Fair Incentive Verified

Fantastic Service, friendly team!

Our experience with HBC so far has been amazing. Friendly, kind team with great expertise. Amazing homes and floor plans. Only disappointment is a few unexpected changes but these were out of the builder’s control. Show details ·  1
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AP11
AP11SYDNEY5 posts
  Verified

Exceptional Buying Experience

We recently signed a building contract with Home Buyer Centre Victoria. Had an amazing experience with the sales consultant, Dean Debattista. Dean has utmost patience to answer every question we had. Dean hand held us through out the buying journey. We are confident we will continue having a seamless experience with Home Buyer Centre. Will recommend them to everyone. Show details ·  2
Trang
TrangGreater Melbourne (Outer), VIC
  Fair Incentive Verified

Great experience!

We had assistance from the very beginning of our build with Dean Debattisa, to Carly McCann who assisted us all the way through to handover. Being first home owners, we had a great first experience with Homebuyers Centre. Although there were a few cosmetic hiccups, the team were helpful in getting them rectified as soon as they could which impressed us as we've known people who have built and never hear back once the keys are handed over. We definitely would be happy to recommend this service/builder to other family and friends due to the great and friendly experience we've had. Show details ·  1
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Mohammed Albadri
Mohammed Albadri2 posts
  Fair Incentive Verified

Great building experience

Dean started off with us and was very welcoming to the home buyers centre group. He walked us through everything without pushing to make a sale. We are currently still building and he still keeps in contact with us which is great!
At the moment, Dayn our site supervisor has been amazing too! Weekly updates on how the build is progressing and we cannot complain. Home Buyers team has such a clean and tidy worksite compared to other builders around us. Definitely recommend Home Buyers to anyone that is looking to build! No complaints whatsoever! Show details ·  1
Amar M.
Amar M.Greater Melbourne (Outer), VIC2 posts
  Verified

A Nightmare Experience, Runaway from this builder

They demand a deposit upfront, force you into signing a contract with their draft floor plan, and then hit you with unexpected site costs, demanding more money. Read their contract thoroughly before considering anything. My advice: run far away from this builder. Save yourself the headache and find a more reputable option. Show details
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TNR
TNRVictoria
  Fair Incentive

Exceptional guidance from the new home consultant

We wish to express our sincere appreciation for the exceptional service provided by the new home consultant (Ash Mouser - Minta - Berwick) during our initial home-buying journey. Your expertise, detailed responses, and prompt communication have significantly contributed to making the process smooth and seamless. Engaging with you has been effortless, and we eagerly anticipate continued success in the upcoming stages. We'll be sure to provide further reviews at each milestone. Thank you for crafting a positive and memorable experience for us. Show details ·  1
Rommel
RommelGreater Melbourne (Outer), VIC
  Verified

Exceptional Client Service

We were treated to exceptional client service by our New Home Consultant, Nunzio at the start of our journey with Homebuyers. We now know why Homebuyers stand out among other builders. We will not hesitate to recommend Nunzio and Homebuyers to friends and family. Show details ·  1
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Victory G.
Victory G.3 posts
  Fair Incentive Verified

Reputable Builder with Great Customer Service

Homebuyers Centre changed my mind completely about the way most builders operate. Unlike others, they have exceptionally high standards with their quality and workmanship and aim to ensure their customers are happy with the whole process including the warranty period. I would recommend them to anyone wanting to build their home with peace of mind, knowing you are a valued customer. Show details ·  1
Indy
IndyGreater Melbourne (Metropolitan), VIC
  Verified

Kanika Seth

Our sales consultant, Kanika was very helpful and allowed us to build our first dream home. Kanika did a fantastic job at finding an available block of land within our area and our budget. She even worked after hours with us going through different house plans and designs. She is very kind and always answered any questions we had. She was upfront and honest and gave us the right advice we needed. We highly recommend Kanika to whoever trying to build their first home. Show details ·  1
linda
linda4 posts
  Fair Incentive Verified
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Sarah
SarahGreater Melbourne (Outer), VIC
  Fair Incentive Verified

Excellent customer service

Nick Elsden was our New Home Consultant. He was recommended to us by a friend and I understand why. Nick has made the process of selecting land, a house plan and setting us up with finance so easy. Being first home buyers, the process can be very intimidating and confusing, but Nick has supported us the whole way and has always been happy to answer questions or explain something in more detail when needed. Show details ·  1
Alyssa
Alyssa
  Fair Incentive Verified

HIGHLY recommend Ashley Mouser at Minta, Berwick

Ashley was amazing helping us build our first house. She is kind, bubbly and extremely helpful, even working after hours to meet our extreme deadlines. She is upfront and honest and it did not feel like talking to a sales consultant, but more like seeking advice from a friend. She made this stressful process smooth and effortless. We definitely recommend Ash to whoever is trying to build their house and can help throughout the overwhelming process! Show details ·  1
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Lisa
LisaGreater Melbourne (Inner), VIC3 posts
  Verified

12 month warranty is embarrassing

Just had our so called 12 month industry leading warranty period commence

Absolute disgraceful experience
We only had a couple of minor issues to fix and one major squeeking first floor which they are completely trying to ignore but there trades couldn’t care less
They just turn up do a quick dodgy fix and no one checks they completed the task

I think it’s pretty embarrassing and sad that I had to ask them not to send anymore trades as they managed to do more damage to my home than before they started

Won’t recommend them to anyone Show details

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Homebuyers Centre Victoria
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Tish R.
Tish R.
  Fair Incentive Verified

Seamless and afforable

We could not be happier with the seamless and stress free process of the preconstruction process with Homebuyers. Each person we have dealt with has been extremely knowledgeable and professional. Would definitely go through Homebuyers again! Show details ·  1
Andrew H.
Andrew H.Southwest, VIC
  Fair Incentive Verified

Amazing to deal with

Our experience with the team at Homebuyers centre has been great. They have been extremely helpful when choosing a house to build, without pushing extras we did not need or want. This made for a great experience where we didn't feel pressure to overstretch our budget.
The team worked through the planning and contract stages, ensuring we understood the process clearly.
The Preconstruction process has been great as well, with plenty of updates on the progress. We are looking forward to working with them for the rest of the construction process. Show details ·  1
Jaimin P.
Jaimin P.
  Verified

Good experiance with HBC preconstruction journey

We have a chosen HBC as our builder and they are quite precise in construction journey. Started from House hunting with Nick elsden and gave the opportunity to build with HBC and now in preconstruction stage :). Show details ·  1
Bree C.
Bree C.Southwest, VIC
  Fair Incentive Verified

Great service

Very happy with the service. My sales associate was supportive and patient understanding that even the little decisions were important for my build and never made me feel rushed or like a hinderance. All my questions were answered clearly and quickly. Would build with them again. Show details ·  1
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Jess
JessVictoria2 posts
  Fair Incentive Verified

Great help

Nick from Homebuyers in Mount Duneed has been very helpful throughout our first home buyers experience. He has been very patient with us with all our questions. I’m very thankful for Nick, we wouldn’t be where we are today without him. Can’t wait for our first home build in 2024 :) Show details ·  1
max r.
max r.
  Fair Incentive Verified

Great service

The whole experience so far has been seem less and a joy!
The whole team has been a delight to deal with and have had a wealth of knowledge to answer any questions I’ve had. Show details ·  1
Andrew McGahey
Andrew McGahey
  Fair Incentive Verified

Homebuyers Center

Can not fault a single thing Nick Elsden has been amazing from start to finish he has helped us every step of the way and is always working around the clock, Thanks again Nick you are amazing Show details ·  1
Ellie
Ellie
  Fair Incentive Verified

Amazing customer service

Nick was extremely informative and friendly, and always went above and beyond to ensure I was 100% happy with the decisions I made regarding my build. I would absolutely recommend Nick to anyone looking to build their first home. Show details ·  1
Sammy W
Sammy WSouthwest, VIC
  Fair Incentive Verified

Such a great experience!

We have just settled on our land purchased with the help of homebuyers centre and couldn’t be happier. Vasu was such a blessing and assisted us through the whole process! Being first home buyers we were unsure about where to start and the team at homebuyers centre made it clear for us and broke everything down step by step which made it much easier to achieve our goal of building a home. Show details ·  1
Lisa
Lisa
  Fair Incentive Verified

Perfect for first home buyers!

Our build experience with homebuyers has been great. Our initial consult with Blake made choosing the right home for our budget and land easy and helped customise it to suit our needs. Communication with the team has been excellent at each step of the process and when late changes were required the team worked with us to ensure we were happy with the final plans. Would happily build with Homebuyers centre again. Show details ·  1
Sai
SaiGreater Melbourne (Outer), VIC2 posts
  Fair Incentive Verified

Excellent

Ashley has been really supportive and patient with all our doubts and queries. Had an amazing experience with Ash totally recommend her especially for first home buyers who doesn’t know much about building a house. Show details ·  1
Adam and Amy
Adam and AmySouthwest, VIC
  Fair Incentive Verified

Exceeded Expectations

Building my new home with Homebuyers Centre has been an incredible experience from start to finish. Their team's professionalism, attention to detail, and commitment to customer satisfaction are truly commendable. They guided us through every step of the process, ensuring that my vision for the perfect home became a reality. I'm grateful for Blake, Leah, Lana and our supervisor Brad whose expertise and support throughout, made our home-building journey a smooth and rewarding one. I highly recommend Homebuyers Centre to anyone looking for a trusted partner in creating their dream home. Show details ·  1
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Hannah D.
Hannah D.
  Fair Incentive Verified
Jigar Shah  Vidhi Shah
Jigar Shah Vidhi ShahSouthwest, VIC
  Fair Incentive Verified

Yen Nguyen : AMAZING and AWESOME New Homes Consultant

Thank you yen for helping us with all the hurdles we had through PWC and HIA process. The Homebuyer Centre services have been incredibly friendly, easy to communicate with, and always had a professional answer. There have been no issues going through the pre-construction phase and Yen has done a fantastic job at finding an available block of land within our area and our budget, even though titled land is selling incredibly fast.
Thank you for helping us with the 30k promotion offer with HBC Direct, this helped us secure good design through these tough times. Show details ·  1
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Tom A.
Tom A.Greater Melbourne (Inner), VIC
  Fair Incentive Verified

Easy to deal with, lots of options/choice, kept well informed throughout

Dealt with Blake in the initial stages who was excellent to deal with.
This was my first home, and I would definitely go through Homebuyers again in the future. Everything was explained in detail, and construction has been surprisingly quick. I have been kept well informed throughout the entire process. Highly recommend. Show details ·  1
Tiff
TiffSouthwest, VIC2 posts
  Fair Incentive Verified

Very pleased with our Home Buyers experience!

Since changing with a previous builder, Home Buyers made us feel excited and happy again about our first build. Our sales consultant, Blake, was very helpful and allowed us to build our dream home.
Our pre-construction administrator, Francesca, was fantastic with prompt and helpful communication.
During the construction stage, our site supervisor, Mark, was great with communication throughout the build and made the entire process worry free!
Would definitely build with again and highly recommend. Show details ·  1
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Sue
Sue
  Fair Incentive Verified

Great communication and so far all as expected

Initially Blake Pilkington gave us a competitive deal on our build. He suggested a couple of good upgrade options which seemed great value for money. He understood the purpose of the build so pitched things to us that were relevant to our circumstances.
Ongoing regular communication with construction manager has been great too. Show details ·  1
Ella
Ella2 posts
  Fair Incentive Verified

Very very happy customers

The build process with HBC has been amazing. Have received looks of communication from both our site supervisor & customer experience coordinator. We could not be happier. Thank you homebuyers centre and Blake Pilkington especially. Show details ·  1
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