Reviewer Photos & Videos
Prestart with Althea was amazing
Althea Brennan was amazing at prestart, having a lot of patience and helping me with every decision to create my dream look. She went above and beyond in helping me make my colour selections aiding me and my partner with any issues. She also took the time to recommend furniture that would suit. Roger Pyne and Fraser have both been amazing and super helpful in getting me to prestart.
Pre-start was made very easy because of Althea Brennan. Was very accommodating with my wants and needs for the house, helping resolve some issues. Was incredibly knowledgeable about all the colour selections and a great guide for what colour and material matched with those I had already chosen. Was made to be a fun process with no hassles.
To date everything at Homebuyers centre has been great. Jo our preconstruction coordinator was professional, patient, knowledgeable and incredibly helpful when making our prestart choices. Jesse our sales representative had made everything really easy. Brianna our workflow coordinator has made sure everything has ran smoothly and has kept everyone accountable.
Have just completed my prestart for my house. Working with my prestart consultant Jo made the process of choosing colours easier, and helped provide advice that were in my best interest which was very much appreciated. After initially being denied for a home loan, homebuyers have stuck by me through this entire process, having to wait an extra three months to reapply for the loan they have always kept in contact and made me aware of any changes to waiting times and so on. will definitely build wiith them again should the oppurtunity arise.
Get quotes from Home Builders servicing your area
Receive up to 3 quotes with ProductReview.com.au
Our experience with Homebuyers Centre to date has been nothing short of exceptional. Our New Homes Consultant Joel Elsley went above and beyond to ensure our expectations and requirements were met. My brother and I are first time home builders therefore going into this process was daunting but Joel was extremely informative and made sure we were happy each step of the way. The whole process has run seamlessly and we have received consistent updates from our Client Liaison Coordinator Cora Czarnecki throughout construction. We are now only a of couple weeks away from completion and we couldn't be happier with our experience.
- Tahlia & Jayden
Very pleased with our experience to date!
Started our building journey with Derek who was extremely helpful in helping us choose our dream First home! Constantly giving us updates and information needed and always willing to answer any questions or make changes to our house design.
We've recently had our pre-start with the amazing Fiona! She was extremely friendly and make the whole experience a lot easier. She is extremely talented and helped us fine tune our selections to make our house flow and ensured we made a statement with our home!
My partner and I could not recommend Homebuyers Enough
Great experience of building our first home
The build was very well managed. We felt supported from the initial sales stage through pre-start and then we had a very experienced and responsive site manager. The workmanship was overall of a good quality. Some issues arose during the build, however they were rectified immediately and the communication with all staff at Homebuyers was very good. The final cost was accurate to the initial estimate.
I’m very pleased at my house build and the finished product I am amazed that the house was finished 1 month early and very happy that I was given the freedom to choose my own interior fixings and finishings compared to what was on offer in you kitchen and bathroom bundles The build was well managed and was pleased with the regular updates I received.
Absolutely Outstanding! Couldn't get any better!
From start to finish we were looked after by this amazing team! We got to meet our rep Mark out at the display home we were interested in, where he walked us through absolutely everything. My partner and I are first home buyers, so we needed help figuring out the best fit for us. Surprisingly we were able to secure some land in our dream location through Homebuyers Centre, it was so easy. Everyone kept us updated right the way through and before we knew it, slab was poured within 2 weeks of finance settlement and within 3 months of signing our ...PWC! Prestart was so much fun!! We spent half the day with Jo, our Prestart Co-ordinator, deciding what we wanted, getting her opinion, and I'm so thankful we did! She was so knowledgeable and really helped us figure out what we wanted out of home and catering to that. We are actually so excited to share some details from the house with her once its finished because she was no helpful and kind! They were also accommodating to some small design changes we had... can't wait for our big shower! Some of the most exciting times of the weeks gone by are calls from our Client Liaison, Kaitlyn or Site Manager, John/Steve. She checks in regularly to see how we going, if we had any questions and provides updates on the house. Every time she rings its something new and bigger steps taken. We have visited the property every few days/weeks and have seen it progress through each stage and can honestly say the quality looked great. I am no expert and have little knowledge of construction but when compared to the houses nearby, you could tell that even the cement between the bricks had been laid much tighter and cleaner with little to no mess. For the sheer speed of which our house has been going up, I am genuinely surprised at the very high quality and finish so far. There were also some steaming hot days in that time period too where we saw trades come and going... sensational Once we had made our final selections there have been no extra or unforeseen costs that have arisen. I cannot recommend Homebuyers Centre enough to anyone looking at constructing a home. Amazing site plan, inclusions, flexibility, accessibility, communication, and by far... people! Thanks to them, we have been able to secure the government stimulus grants!!
Awesome build at an unbeatable price!
Just want to say a massive thank you to the team at HomeBuyers for creating my first ever home! It’s been smooth sailing from the start of the process with my first initial contact with the sales rep who had helped me tremendously with getting the best deal for my budget, all the way to handover from the site supervisor who I was in contact with the whole build and finally got to meet him at handover and was super nice and welcoming with handing over my keys to my first big investment.
Thank you all at homebuyers who made my first big achievement possible.
Get quotes from Home Builders servicing your area
Receive up to 3 quotes with ProductReview.com.au
Worst Customer service... Ever
Signed up in June! Still no contract!!! Nonsense excuses and nonsense reps. They told us that they would only take on enough projects that they can handle but now our slab won’t be going down until next June! We will miss out on full grants through no fault of our own. I recommend avoid at all cost
Extremely happy with the quality of our new home and how well the building process was managed by our building supervisor Jon, Jon was always very helpful and was very welcoming of any questions we had, his communication was very good and he was always one step ahead.
We just had our new home presentation with Jon and Rachel, both made us feel very welcome and were both very informative, friendly and had the house up to a very high standard.
Overall we are extremely happy with how easy the process was from start to finish and extremely happy with the quality produced from Homebuyers Centre, would definately reccomend them for anyone looking to build
Daniel & Danielle
First ever home build
From the beginning with our first conversation with the sales consultant Damien to our experience with our site supervisor Shane, the whole process, was smooth and painless any issues where solved without fuss. Shane is a very knowledgeable and approachable, He also went above and beyond what we where expecting. Before final inspection he went through the house with a fine tooth comb. and remedied any flaws he found.
Amazing Experience All Round!
We started with a casual day out looking at display homes for fun and within a week later were signing contacts. Damien King was so helpful from the start and answered all of our many questions night and day. We were then helped along the merry way by a great bunch of people at HBC ending up with Gary handing over our keys a mere 8 months later. Such an amazing, rewarding and positive experience - makes us want to do it all over again now!
starting the home journey with Homebuyers centre
started my journey with homebuyers centre in the middle of covid, working with a very talented agent Fraser Brownlie for my planning and direction of my home to be. A man with all the answers and down to earth when it comes to the reality of building a house at a young age.
Now at my pre-construction phase working with the lovely Althea Brennan, helping me choose my colors and small design critiques to form a timeless design and color collaboration. With an eye for detail and mind set on modern style Althea is more then Helpful.
Flawless Build Process
We are now in our new 4 x 2 home with a study and marvelous lake view. Our supervisor Jon really knows his stuff and the quality of build is second to none, no flaws at all and the end product is now our own show home, thanks Dale Alcock Group and all the team at Homebuyers Centre for making our dream retirement home.
Get quotes from Home Builders servicing your area
Receive up to 3 quotes with ProductReview.com.au
Flawless pre start
My partner and I couldn’t fault anything in PreStart with Althea. She was knowledgeable helpful, and made the experience fun and stress free, she showed us each room put together with our choice. Wouldn’t want to go with anyone else - when we build again would go back to Althea wouldn’t think twice about it at all.
Our First Home Builder Great Experience!
We have had such an amazing experience dealing with Tom Burton, who were very helpful right from the beginning when we walked into the display homes to pre start. Pleased to meet Fiona Zadnik too, who was very friendly, helpful and attention to detail in our color selections, we had a great, easy and clear journey so far and we can’t wait for formal approval and construction to start!
Thank you Homebuyers Centre, we would highly recommend you for anyone looking to build.
Amazing team and experience
Hi, I'm building a 4x2 house with Homebuyers and so far journey has been amazing. From start, I had the pleasure of dealing with Mark who has been very understanding with us because of the many changes and also we took a very long time to make the final decision. After signing my contract I then quickly moved to the prestart stage which was very nerve-racking for us as this is our first build but Eilidh was super helpful and made the process a breeze. I'm now in the construction phase and to say this is the very quick turnaround time is an understatement. I would highly recommend homebuyers centre based on the experience I've seen so far from the team. Thanks!
Thank you Althea Brennan and Damien King
When the opportunity arose to build my second house, I was very excited to sign with Homebuyers Centre. I had heard immensely positive feedback from several friends and acquaintances who had built their own house with Homebuyers, so they were the first company I contacted as soon as I resolved to go through with a second build. Upon seeing the showroom and several Homebuyers completed houses, I was immediately impressed with the quality of the product, both the standard inclusions and the upgrades that were available. With the huge range of des...ign options I was able to find something that was a good fit for my requirements, and with the help of my consultant Damien was able to tweak it to become a perfect fit and incorporate the extras that I was wanting in a second home. The pricing of the designs was very reasonable, with fantastic value for money considering the fairly high spec on standard package inclusions. Damien was extremely helpful in answering my many questions and queries along the way, even though I was building at a very busy time and it was clear he had a lot to manage. Althea Brennan handled my prestart selection meeting, and she went above and beyond to ensure that I got the exact product that I wanted. There were several last minute changes and additions that I wanted to make that most builders would have outright refused as it was within their rights too - but Althea went the extra mile and took a great deal of extra time to make them happen. The end result was an even better final product than I initially thought possible, so I cannot thank her enough. Overall my experience so far has been excellent, and I look forward to watching the build progress!
The perfect first home builder experience
I decided to take the plunge this year and build my first home, in arguably the best and worst time to do so after the announcement of the grants. After doing some reading on other peoples experiences with building, my takeaway was that you needed to be willing to take on some stress if you want the luxury of having a new home. Logically this makes sense - you always need to be willing to give up something to get what you want, especially with a project builder that specialises in first home builds, right? Not in my case...
I've recently reach...ed the slab down stage with brickworks commencing soon, and I'm really happy to say that my experience with Blake Garvey and the team at Homebuyers Centre has been nothing short of perfect. From day one, having Blake make time to come in and chat on a Sunday, along with how quickly we managed to dial in on what I wanted was what made me decide to go with HBC. Throughout the building process Blake was always timely with his communications and kept his word on every promise - whether it was through managing expectations with what was possible or when something would be ready, he was always on point, and if there was a delay, it was reasonable and I was kept in the loop. By the time the contract was signed, I felt like we managed to squeeze as much value out of the budget as possible. By this point, the trust was already built and I was happy to trust the team to handle the rest of the build in the same hassle-free manner that I've experienced so far. I really appreciate how easy Blake made this for me and I believe that I wouldn't have such a epic house to look forward to next year if I went elsewhere. I also want to give an honourable mention to Jo Cunningham, who helped me during pre-start. I went in half prepared, throwing out loose ideas and vibes at her, and she converted those concepts into something I could see. That was a really fun experience and I'm still overjoyed with what we chose. Thanks Jo. EDIT: We reached completion in late May and I'm happy to be able to say that we got there with no issues. The entire building process has been a breeze all the way up to the end, and not once did I ever need to worry about anything along the way. It was fun seeing all the plans being brought to life each week and I know it's going to be even better getting to come home to it every day. I want to send the team who handled the project my deepest thanks, especially Clint and Tynaya who never skipped a beat with communications and making sure I felt looked after - you're both absolute legends. Building your first home is something you only get to do once - if you're lucky enough to even do so - and I'm so grateful it's an experience I will be able to look back on positively. I think the HBC guys really understand the sentiment attached with first-time homebuilders and go the extra mile to retain top tier service. Would highly reccomend.
Thank you Gaurav!
A building contract was promised by the end of December and Gaurav delivered as promised. Gaurav was patient throughout the process and answered all our questions. He was honest and told us up front what could be changed/included and what couldn't under HBC Go packages. He was ready to answer our questions any time and responded within 24 hrs on all occasions.
Being first home buyers we had very little idea or preference in selecting home exterior and interior designs. The Go Package is very helpful for people like me who may not be quite confident in selecting designs.
Now that we have signed the contract, we are looking forward to beginning our build process and we sincerely hope the build process is as smooth as the sign up.
The Best Home Builders!!
Home Buyers Centre helped me achieve my dream home so far. I am currently past prestart stage and excited to go through our build next year. They have done a wonderful job helping me with my case, as I was stuck in a bad situation with a different builder. I gave them a call and they immediately swoop in to help.
Blake Garvey - Contact him if you want to build a house
I have built my very first house with Homebuyers Centre and the whole process has been very smooth and easy. I am expecting to get a key in a week and really happy with the result especially thanks to Blake Garvey. His honesty, patience, hard work and excellent communication skill made my building experience a great one.
Blake NEVER tried to trick me just so he can make me sign a contract and earn money out of it. He has gone beyond than what was expected and truly tried to help me for my best interest. We had our first meeting at 6pm on Satu...rday. He came to my work, so I didn’t have to travel all the way to Osborne Park. He straight up showed exactly what was included in a house that I would pay for. I initially signed a preliminary contract with a different building company trying to rip me off (no fixed fee contact, no fixed siteworks, no reverse cycle aircon, shorter warranty, smaller house size and crappy floor plan with higher price). After I had a meeting with Blake, I knew it’s better to lose the $1,500 builder deposit and build with Homebuyers. Otherwise I would have paid more and built a lower quality house. Blake also advised me helpful tips that would immensely affect the house valuation in the future. As I am waiting for bank valuation to get a key, I now understand how important this is. Blake’s hard work got me a floor plan that I wanted very quickly and also when council forced me to change it, his hard work again got me an updated plan very quickly. He organised siteworks quickly so that construction can start as soon as the land settlement is done. It took less than 6 months from the settlement to Practical completion. Blake always answered my questions clearly and professionally, even silly questions. From start to finish, he provided transparency and I can see why Blake is 2019 & 2020 New Homes Consultant of the Year in Homebuyers. If I ever build a house again, I will definitely contact him first. If you are planning to build a house, contact Blake. :)
Amazing service! Blake Garvey lives up to his name of best representative at home buyers center!
We were very happy with our Home buyers center Representative Blake who did an absolutely amazing job at getting us our very first home. He walked and helped us through everything and was with us every step. Blake made this journey for our new and first home very enjoyable and didn't miss anything. He was very professional and home buyers center is very lucky to have such a great representative. We are receiving constant updates from the company and are never left out of any stage, I commend home buyers center on being such a great company and for helping us through all of it.
Questions & Answers
We built in 2001 with HBC and all of the Jason window frames on one side of our house have corrosive holes where the frames sit on the mortar. I have never, ever seen this before, even on a house that is significantly older. It is as if something was not done correctly at the time of building, be it not lining the window frames correctly or using inferior mortar. It is extremely disappointing as it will cost us a lot of money to replace all of our windows down one side of our house which I feel should last longer than 20 years. I am so disappointed in HBC. Nobody seems to be able to give us an explanation as to why this has happened.
If you would like to send us a private message with your full name, address and best contact details, we can put you in touch with our Maintenance department to discuss your concerns regarding your window frames.
We are building our first home with HBC under HBC go package and we have already chosen internal color scheme and elevation that is mid century modern and leighton respectively ( inspired from Camden display home in Baldivis). However we have a little bit confusion regarding external color scheme and design of our home . will it be completely same like the camden dispay home or will be slightly different than that?
Great choice of the Mid Century Modern colour scheme. It's one of our favs!
In regards to your external colours, yes, these will be as per our Camden dispaly home, applied to your elevation of choice.
Your Preconstruction Consultant will be in touch later this week to answer any more questions you may have regarding your selections.
We have a massive ceiling sagging in our living area, there is no water damage. the reason seems to be a common defects as per Building commission report with the problem predominantly happened for properties built between 2005 to 2009. Our property has been built by Homebuyers centre, we were asked to contact the builder to see if the builder can look into the problem. Will you be keen to know what the problem is and look at solutions. Thanks
Hi Thaarak, thank you for reaching out. We can definitely look into this for you. Could you please send us a private message with your full name, job number (or address of the build), and best phone or email to contact you on? Chat soon. Thanks, Homebuyers Centre
I was assigned a job number (Job# 11009) and i have been in touch with your maintenance team but no response from them after being in constant touch with them.
The whole ceiling has gone into total collapse stage within few days of raising this issue to the maintenance team.
Is 14 years a reasonable period for a ceiling to collapse? The reasons sighted by the maintenance team clearly show that you are finding reasons for not accepting poor workmanship sighted by our independent assessors. The reports have been passed to the maintenance team as well.
Can HBC show some morals and take responsibility, provide a resolution on fixing a major ceiling collapse issue. These are not aesthetic complaints, these are really hazardous and essential issues that require immediate action.
Waiting to see if you are really genuine builders and how you treat your customers.
If response is not satisfactory i will be escalating this matter further.
I understand our Building Manager has sent you some correspondence with an update.
Get an answer from our members and Homebuyers Centre Western Australia representatives
Other Home Builders
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.