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Homebuyers Centre Western Australia (page 4 of 6)
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Ange IRELANDPerth, WA
- Verified customer
SENTIMENTAL HOME & QUALITY BUILT OVER 12 YEARS AGO..
We built our home over 12 years ago, my dad was a long term standing bricklayer for Homebuyers which of course the brick work was outstanding, but I can honestly say the quality of all the products used have been great over the years and we have had no major issues with anything structural, our home is still in excellent condition and in no way looks it’s age.. for price and quality you can’t fault Homebuyers from beginning to end.
If I was going to build again I would not hesitate going through them again, we are still so happy with our home and even now more that my dad has passed away it has so much sentimental meaning to us, I don’t see us ever moving out.
1 comment
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Melanie L.Perth, WA
- Verified customer
Love my new home!
I have just received my keys yesterday and I could not be happier. The house looks amazing and the build has been a breeze with only a few little hick ups that have been taken care of imedeatly and without hesitation. I've I ever build again I will definitely use homebuyers as they have been nothing but professional throughout the whole experience. Special thanks to Amy, Michael, Danielle and Cora who have all been amazing and super helpful. I would recommend homebuyers to my friends and family!
1 comment
Homebuyers C.Homebuyers Centre Western Australia
Hi Melanie,
Thank you for taking the time to leave this review!... Read more
We’re so happy to hear how much you love your new home. We also absolutely love your pictures, thanks for sharing them with us :) Our team are all about making sure the building process is as easy and as straight forward as possible for you. We make sure to be there for you every step of the way because we understand that it’s handy to know where you stand from slab down to completion. That’s why our team members, Amy, Michael, Danielle and Cora were so happy to read this review, it’s great to receive positive feedback when you’re so proud of what you do. We hope that you and your four legged friend make lots of wonderful memories in your brand new home! Kind regards, Homebuyers CentreSimilar opinion? Write a review on ProductReview.com.au!
ChrissiePerth, WA
- Verified customer
New Home!
From the very beginning Home Buyers Centre and Cora (Client Liaison Coordinator) have been very accommodating, from being very understand as I work away and updating me on each progress. I was very happy with the final result and looking forward to moving into my new home.
1 comment
Homebuyers C.Homebuyers Centre Western Australia
Hi Chrissie,
We’re so happy to hear how happy you are with your new home! But as always, we definitely aren’t surprised as you were in safe hands with our dedicated team. ... Read more
We understand that everyone’s schedule is different, that’s why we make sure to do our best to keep you in the loop every step of the way, no matter what your situation may be. Cora like the rest of our dedicated team lives and breathes customer service and wants all of her clients to have the best building journey possible. She was so happy to read your review and really appreciates all of your thoughtful feedback. Best of luck moving in! Kind regards, Homebuyers CentreSimilar opinion? Write a review on ProductReview.com.au!
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chuckyWheatbelt, WA
- 2 reviews
- 1 like
- Verified customer
Built over 22 years ago and I couldn't be more impressed!
I started my building process with Homebuyers in 1996, completing the build in 1997. The office staff were so friendly and helpful, I couldn't fault them. I had two supervisors on my job (Simon & Michael), one started the build then another took over, and both were absolutely fantastic. Also I heard that both supervisors are now managers for Homebuyers which is just amazing! It's great to see staff members working their way up the ranks at the same company. It reflects the commitment and pride they have for themselves and Homebuyers! I still live in the house today and I am honestly so impressed with the house they built, no major issues to this day! If anyone is considering building with Homebuyers, go for it! You will not be disappointed.
1 comment
Homebuyers C.Homebuyers Centre Western Australia
Hi Chucky,
Wow! Thanks for taking the time to leave this review, all these years on.... Read more
We’re so happy to hear that you had such a great building experience with our team back in good old ‘96. We’re extremely proud and confident about our history and we couldn’t have become one of the largest home builders in Western Australia without our loyal customers and of course our extremely dedicated team members. Michael and Simon are both committed members of our team and were both so happy to read your thoughtful feedback, it definitely made their day. And it’s especially great to hear you talk about the quality of our homes. Our quality now, like it was in 1996, is exceptional. Our team only use the best materials, fixtures and trades available and we’re proud to offer 25-year structural guarantees on all of our homes. Thank you again for taking the time to leave such thoughtful and personal feedback all these years on, we’re so happy to hear how much you still love your home. We hope you can enjoy your #homesweethomebuyers home for many more years to come! Kind regards, Homebuyers CentreSimilar opinion? Write a review on ProductReview.com.au!
- Verified customer
Great experience for First Homebuyer
As a First time home owner, the team just made it all so easy. The quality of work was great and nothing was too much trouble. Very happy with everything.
1 comment
Homebuyers C.Homebuyers Centre Western Australia
Hi K,
We’re so happy that we could make the dream of home ownership happen for you!... Read more
Our experienced team specialise in catering to the unique needs of the first home buyer, that’s why we work closely with all of our customers every step of the way. Our aim is to make the building experience as easy as possible for you because when you’re happy so are we. We are also driven by craftsmanship, so all of our home designs have a unique and quality finish. We must say that we definitely don’t budge on quality when it comes to building your dream home. It’s great to hear how happy you are with your new home, we hope you enjoy it for many years to come :) Wishing you all the best! Kind regards, Homebuyers CentreSimilar opinion? Write a review on ProductReview.com.au!
- Verified customer
Fantastic Experience
My experience with Homebuyers Centre has been fantastic! From the initial meeting with Andrea right through to the end of construction with Jed. Andrea was very informative and helpful through the whole process while consistently checking in to see how I was tracking. I was updated by homebuyers every stage of the construction by Cora which was very much appreciated. Jed was very professional in how he handled the building handover and answered all the questions I had. I am very happy with the end result and if I were to build again I would definitely go with Homebuyers Centre and would not hesitate to recommend friends or family! Thank you!
1 comment
Homebuyers C.Homebuyers Centre Western Australia
Hi Monique,
Thank you for your kind review.... Read more
We’re glad to hear how fantastic your building experience was with our team! We want all of our clients to have the best building experience possible with us, so it’s great when we hear feedback like this. It’s also so great to hear, but definitely no surprise, that Cora kept you in the loop throughout every step of the construction process and also how professional Jed acting during your handover. Our team really do make sure to keep you in the loop every step of the way. That’s because we know that it’s handy to know where you stand from slab down to completion. Cora and Jed are no exception to this and they will both really appreciate you taking the time to leave such personal constructive feedback. Looking forward to building with you again. But for now, enjoy your brand new home! Kind regards, Homebuyers CentreSimilar opinion? Write a review on ProductReview.com.au!
Kylee M.Perth, WA
- Verified customer
Our dreams came true
I have to start of by saying thank you. Thank you for the best first building experience we could have ever asked for. The service we received from the very beginning has been really impressive from our first display home viewing to signing on the dotted line to then finally getting our keys we could not have been looked after by everyone at Homebuyers any better. From the Office staff be it Coordinator, Finance or Reception all the way through to our AMAZING Site Manager who went above and beyond no matter what issues or problems we had the se...Read more
rvice was always to the highest of standards. The quality of products used on our home were great and the over all walk in nothing to do cost was a bonus. I have no doubt in my mind that I will be highly recommending you to any of my family and friends. Thank you once again for helping my family's dream come true. Kindest regards Kylee and Ray Mollard1 comment
Homebuyers C.Homebuyers Centre Western Australia
Hi Kylee and Ray,
Thank you for such an amazing review!... Read more
We’re so happy that we could make the dream of home ownership happen for you. Our team really do care about every single build we complete and we make sure to be there for you every step of the way. We want to give you the home and building experience you deserve. As we love to say, when you’re happy so are we. That’s why it’s so lovely to hear amazing feedback like this. We will be sure to pass all of your feedback on to the specific team members who helped you build your dream home, they will definitely be very thankful for all of your kind words. We definitely don’t budge on quality when it comes to building our client’s dream homes. That’s why we only use the best materials, fixtures and trades available and make sure to build you a quality home that is still very affordable and fits into your budget. Thank you again for all of your lovely feedback. We wish you all the best for your new home! Kind regards, Homebuyers CentreSimilar opinion? Write a review on ProductReview.com.au!
Scott C.Perth, WA
- Verified customer
Everything went smoothly.
From the very beginning I was given the utmost consideration and respect from the Homebuyers Centre Team in all my requests and ideas. Especially Paul who found a nice area for me to live in, and Courtney who provided the original information to help me through the financial process. Since this was my first home I was provided with all the information needed to make sure my dream house came to fruition. Upon meeting Shane the site supervisor, I was given the utmost courtesy and was provided a detailed explanation of everything in the new house. My expectations were exceeded by a long margin and will be extremely happy once I move in.
2 comments
Homebuyers C.Homebuyers Centre Western Australia
Hi Scott,
Thank you for this thoughtful review!... Read more
We’ve been building homes for a very long time, in fact, it’s been over 25 years, everything we do is carefully planned and executed, so you can just sit back and enjoy the journey. From helping you through the financial process, to finding the perfect area for you to live in through to building your home, our team are committed to making the dream of home ownership happen for you. We’re all about making sure that you have the best building journey possible with us. That’s why Paul, Courtney and Shane, like the rest of our wonderful team make sure to be there for you every step of the way. They will really appreciate you taking the time to leave such kind and personal feedback. Enjoy your new home, you dream chaser you! Kind regards, Homebuyers CentreYes and of course to everyone else that was involved in helping me, thank you very much
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FaffyPerth, WA
- Verified customer
Still loving our build from 15 years ago
After a recent conversation with a friend who is looking at building, I thought it only just that I post how good my Homebuyers Centre home is.. 15 years since moving in.
We see many builders offering all the extras that would entice most, but knowing that we have a home that is still as good as the day we moved in will always make us recommend the team at Homebuyers Centre. True professionals that have been around for a long time, probably a result of doing things right when building your home.
1 comment
Homebuyers C.Homebuyers Centre Western Australia
Hi Faffy,
We’re so happy to hear how much you still love your Homebuyers Centre home, 15 years on!... Read more
We definitely don’t budge on quality when it comes to building your dream home, so it’s great but definitely no surprise to hear that your home is still as good as the day you moved in. We really do genuinely care about every single build we complete, that’s why our team only use the best materials, fixtures and trades available and we offer you a 25-year structural guarantee once your home is complete. We hope you enjoy your home sweet home for many more years to come. Kind regards, Homebuyers CentreSimilar opinion? Write a review on ProductReview.com.au!
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- Verified customer
Shane goes above and beyond
Shane has been absolutely outstanding as our Site Supervisor, paying such meticulously high attention to detail, he has delivered our dream with no complaints. The standard of workmanship in our home has made Homebuyers Centre the best decision we have ever made. We have loved every second of every stage and seeing the fast progress of our home... It was the tidiest building site we have ever seen! Thank you for being awesome. Although we are absolutely thrilled with our new home, we are sad that the trips to visit the house and the journey has come to an end! Let's do it again soon
1 comment
Homebuyers C.Homebuyers Centre Western Australia
Hi Danielle,
Thank you for this lovely review!... Read more
We’re happy to hear that you’ve had such a great building experience with us. Thank you as well for all your kind words about your Site Supervisor Shane. Like the rest of our committed team Shane aims to go above and beyond for all of his clients and will really appreciate you taking the time to write this review. It’s great to hear that your site was the tidiest building site you have ever seen, but this really is no surprise to us as we make sure to only hire reliable and diligent tradespeople and enforce meticulous building supervision throughout the building journey. We really don’t budge on quality when it comes to building your dream home. Can’t wait to build with you again soon, but for now, enjoy your dream home! Kind regards, Homebuyers CentreSimilar opinion? Write a review on ProductReview.com.au!
- Verified customer
Great Team.
I had a really great support team during the build which made things progress smoothly.
I had hired an independent building inspector on the day of practical completion assessment, and the site manager Jed was absolutely great to deal with, his attention to details was great and he handled any issue with professionalism. I had a good experience with Homebuyers Centre.
I would definitely recommend HBC.
1 comment
Homebuyers C.Homebuyers Centre Western Australia
Hi Andriani,
It’s great to hear that you had such a smooth building experience with our team!... Read more
However, this is no surprise, as here at Homebuyers Centre, we really do live and breathe customer service. We’re all about being there for you throughout your building journey and making sure we pay attention to every single detail along the way. Jed is definitely no exception to this and he really does care about every single home he builds, he’ll appreciate you taking the time to leave such kind feedback. Enjoy your new home! Kind regards, Homebuyers CentreSimilar opinion? Write a review on ProductReview.com.au!
- Verified customer
SATISFACTION GUARANTEED !
A friend referred Homebuyers Centre to me and my wife. And we were not disappointed! From start to finish everything ran smoothly. From choosing of the lot, adjusting the design to suit our specific needs, sorting the financing, i mean everything. The team that handled our account were superb and very easy to speak with. The promos included in our build was astounding couldn’t ask for more. Most inclusions are the special request mostly anyone would ask from a builder. The budget was on point as they have promised. The quality of workmanship in...Read more
building are in high standards. Happy and contented upon moving in. We would like to give a special thanks to Lena Alonzo, Amy Hough and Steve, the building supervisor for being a professional and always accomodating all our inquiries regarding our home. Definitely recommend to a family looking for a new home.1 comment
Homebuyers C.Homebuyers Centre Western Australia
Hi Atienza,
We’re so happy that you had such a superb time building with us!... Read more
Our team are all about doing their absolute best to make sure that you have the best building journey possible and will always be open to and accommodate any requests you might have, to the best of their ability. It’s also great to hear how satisfied and happy you are with the promos that were included in your build! We want you to have the best possible overall experience with us, that includes the home and service that you deserve. We know that great value is about affordability, without compromising on quality, that’s why we give our clients a 5-point quality guarantee and only use the best materials, fixtures and trades available. We hope you make lots of wonderful memories in your new family home. Kind regards, Homebuyers CentreSimilar opinion? Write a review on ProductReview.com.au!
Sanjeev SainiPerth, WA
- Verified customer
Two storey house in Brabham
Great Service and were well informed during the whole building process. Staff is great and helpful and very happy with our two storey house in Brabham. We will recommend everyone to build with Homebuyers. Regards Sanjeev and Rashmi
1 comment
Homebuyers C.Homebuyers Centre Western Australia
Hi Sanjeev and Rashmi,
Thank you for taking the time to leave this review!... Read more
Here at Homebuyers Centre we live and breathe customer service, that’s why we always make sure to provide constant feedback and updates throughout your building journey. We understand how handy it is to know where you stand from slab down to completion and we want you, our home building friends, to have the best building experience possible with us, because when you’re happy, so are we. Best of luck with your new two storey home! Kind regards, Homebuyers CentreSimilar opinion? Write a review on ProductReview.com.au!
CerisePerth, WA
- 2 reviews
- 1 like
- Verified customer
First Home build pretty smooth sailing!!!
My build from start to finish has been pretty good. I was extremely nervous as you hear some awful stories about building. One or two issues came up like my paving suppliers stopping production of my pavers. Luckily HBC & Michael let me know ASAP so I could buy more to finish my paving and so on later. My house came in at the estimated cost yay I would have loved to add a few extra things in but little by little I will. I'm very happy I cant wait to now put my stamp on my lovely new house to become my lovely new home. Had to show off my oven I'm in love.
1 comment
Homebuyers C.Homebuyers Centre Western Australia
Hi Cerise,
Thank you for this kind review!... Read more
It's awesome to hear that building your first home was smooth sailing with our dedicated team. Catering to the needs of the first home buyer is our speciality and for over 25 years’ we have led the way as one of Australia’s most successful and innovative first home builders. It’s also great to hear that any issues that came up during your build were sorted out promptly. We know that no one likes to be left out of the loop, that’s why we make sure to keep you informed every step of the way with regular updates throughout your build. Thanks for sharing this picture with us. We love your new oven as well, great colour choices, your kitchen looks great! Enjoy your new home, we hope you have a great time setting it all up :) Kind regards, Homebuyers CentreSimilar opinion? Write a review on ProductReview.com.au!
Lauren CPerth, WA
- Verified customer
Dream build!
I cannot begin to say how happy I was with our building process.
Right from the very first meeting to key handover, everything was really well managed. We had great staff working closely with us to guide us through the process. At every stage, the communication was really clear and we were always kept well informed with each stage. We only had some very minor issues arise and they were dealt with quickly & efficiently. The quality of the work was outstanding and we couldn’t be happier.
The best thing about building with Homebuyer’s Centre was that we felt like the staff truly cared about us & our home. It really was a dream experience to build our dream home.
1 comment
Homebuyers C.Homebuyers Centre Western Australia
Hi Lauren,
Wow! We’re so happy that you’re so happy with your Homebuyers Centre home, that you’ve taken the time to write this review 6 years later!... Read more
Thank you so much for all of your lovely feedback, our team really do work their hardest to make sure that all of their clients are informed every step of the way, throughout their whole building journey. So we love hearing such positive feedback like this. We’re all about making sure our clients have the best building journey possible with us, because we want you to have the overall experience you deserve. You probably felt like our staff truly cared about your home, because we genuinely do! We also definitely don’t budge on quality when it comes to building your dream home. That’s why we offer a 5 point quality guarantee and only use the best materials, fixtures and trades available, in all of our homes. We hope you keep enjoying your dream home for many more years to come :) Kind regards, Homebuyers CentreSimilar opinion? Write a review on ProductReview.com.au!
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Brianna RPerth, WA
- Verified customer
Home Sweet Home!
Wow what a journey it has been. I originally started with a different builder but made the split decision to go ahead with Homebuyers Centre and well I’m very happy I did!
I have detailed below my experiences and the Homebuyers Centre personnel I have interacted with.
• Plans - I came already with a plan in mind and Dani (who is no longer with HBC) made it happen. As I had plenty of time to plan my home, while waiting for titles on my land, homebuyers were very patient and helped me along every step of the way. As this was my very first hom...Read more
e, and doing this solo, it was a very daunting experience but made a lot easier with the constant guidance of HBC. • Prestart - Along came prestart with Beth. Beth was amazing!! She knew what colours went with what and made sure I got what I wanted. Her knowledge and attitude to helping me was fantastic! I am absolutely over the moon with the finishes in my home and standard of products I chose. I sent countless emails and I thank her for always responding promptly to them. • Site Supervisor - When it was time to build it was very exciting! It all happened very fast and my home ended up being complete in just under 6 months. My site supervisor Steve was awesome! I was able to meet with him on site and spoke with him many times through phone calls and emails in regards to the build. Any questions I had were answered and any issues were quickly resolved. I loved going to my house each day seeing what progress had been made.1 comment
Homebuyers C.Homebuyers Centre Western Australia
Hi Brianna,
Thank you so much for taking the time to write this lovely review!... Read more
We’re so happy to hear, but as always, definitely not surprised that you had such a great experience building with our team here at Homebuyers Centre. We make sure to work very closely with our clients every step of the way, from arranging finance and finding the perfect block of land, through to building your dream home. We’re committed to making the dream of home ownership happen for you. Our entire team prides themselves on their outstanding customer service skills and will always make sure to go above and beyond for each of their clients. That’s why we love seeing feedback like this, where every team member helped you along the way, to make sure you had the best experience possible building with us. From your New Homes Consultant Dani with the initial plans, to your Prestart Coordinator Beth who helped you get all of the finishing touches on your home, to your Site Supervisor Steve who was always available to speak to you about your home and of course your Client Liason Amy, who was always available to answer any questions you had. We’re so happy that we have built you a beautiful new #homesweethomebuyers home that you’re so proud of and we hope you enjoy every moment of it. You dream chaser you! Kind regards, Homebuyers CentreSimilar opinion? Write a review on ProductReview.com.au!
- Verified customer
Our first home
Homebuyers Centre built our first house back in 2005 and im happy to say that we are still living in the same house! Shane and the Homebuyers team did an amazing job throughout the build. Shane was able to answer all our questions and help us with things that we we'rent sure about.
1 comment
Homebuyers C.Homebuyers Centre Western Australia
Hi Carl,
Thank you for this kind review!... Read more
We’re so happy to hear how happy you are that chose to build your first home with us, all those years ago! We stand by the quality of our homes and it’s great to hear that 15 years on, you still love your home. Our clients can always feel safe knowing that the best in the biz backs us – Dale Alcock. He owns and manages our Group, the ABN Group, which offers a level of strength and security that most can’t match. We’re also so proud to have Site Managers, like Shane, working with us for so long. Believe it or not, we have over 100 years of experience between all of our Site Managers – which provides a great benefit to our clients who get to benefit from that huge wealth of experience. We’re so happy you love your first home so much and hope you can enjoy it for many more years to come! Kind regards, Homebuyers CentreSimilar opinion? Write a review on ProductReview.com.au!
BlakePerth, WA
- Verified customer
Outstanding display of professionalism
The communication throughout the build was excellent, from first meeting to key handover.
Not once were there any delays, not once were there any problems and to be honest it was the best experience I have had in building a new home ( I have build 3 other homes ). I will definately be building again with the team at Homebuyers centre.
Kind, friendly, and overall top notch quality.
Thankyou everyone involved.
2 comments
Homebuyers C.Homebuyers Centre Western Australia
Hi Blake,
Wow, what an amazing review! We shared your kind words with our team and everyone was so thrilled to read about your building journey. ... Read more
Our client’s experience and satisfaction is our biggest focus. We want the best possible outcome for all of our clients; a beautiful home that they are happy with and a stress-free experience. That’s what we are here for! To hear you’ve built three homes and that it’s your best building experience to date is a real compliment, so thank you so much. You mention quality, communication and building timeframes – all areas we pride ourselves on and areas that we think set us apart from our competitors. Wishing you all the best for your new home! Let us know when you’re thinking of building another one. Kind regards, Homebuyers CentreNot a problem at all, your most welcome
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- Verified customer
New Home
From the word go to final completion, everything went beyond my expectations. The communication throughout was professional and there were no issues. John and the rest team at Homebuyers Centre went above and beyond everything i could have asked for and I have been left with a beautiful home as a finished product. I would like to thank the entire team for the efforts for giving me a new home that I am happy to be living in.
1 comment
Homebuyers C.Homebuyers Centre Western Australia
Hi Richard,
It’s great to hear that you had such a great time building with us!... Read more
We want you to have the best building experience possible, whether that be from arranging finance to finding the perfect block of land, our team will do everything they can to help you build your dream home. We also love keeping you informed every step of the way, from slab down to completion and will always be there to answer any questions you might have. Thank you for your wonderful feedback, our team will really appreciate it! Best of luck with your new home! Kind regards, Homebuyers CentreSimilar opinion? Write a review on ProductReview.com.au!
- Verified customer
Our house is now real!
One year ago, after checking our different options, we chose Homebuyers centre to be incharge of our house project. We both agreed with the design, we listened to their recommendations, made changes and signed. Tom was with us in that step, and thanks to him we believed in HC. (Actually, he even recommend the suburb where we decided to live). Later, with Ivan from Resolve, we did the financial part, the result was positive and amazingly fast. Couple of weeks after, we were with Shauna doing the prestart. It was a long meeting, but easy and enjo...Read more
yable thanks to her experience. On September, they started building. Every Sunday we could see that they took care of all the details, which is really valuable. We never had the chance to meet the builders but we appreciate their job. The windows treatments, the flooring, the bathrooms and the kitchen were more than expected, beatiful. Last week, we met Jon, who took care of the final process, he did our house presentation and made good recommendations. Today, thanks to Cora, Robin and Rebecca, we received our keys and a very nice surprise. We felt that every detail was important to them, and for that reason we highly recommend Homebuyers Centre. Thank you very much to all the team, for this dream is now real.1 comment
Homebuyers C.Homebuyers Centre Western Australia
Hi Isa,
It’s great to hear that choosing to build with us was such a no brainer decision for you!... Read more
Our team make sure to be there for you throughout every step of the process, we genuinely care about finding the best house and land package for you and making the experience of building your own home as straight forward and smooth as possible! Here at Homebuyers Centre, we are driven by craftsmanship and make sure that all of our home designs have a unique and quality finish. We definitely don’t budge on quality when it comes to building your dream home! It’s always great for our team to see such lovely reviews like this, where clients like you have noticed how much we really do care. Tom, Ivan, Shauna, Jon, Cora, Robin and Rebecca are all wonderful members of our team and really do showcase how much we genuinely care about your build, they will definitely appreciate this kind feedback. Enjoy your new home, you dream chaser you! Kind regards, Homebuyers CentreSimilar opinion? Write a review on ProductReview.com.au!
Questions & Answers
Thaarak c.asked
Hi there,
We have a massive ceiling sagging in our living area, there is no water damage. the reason seems to be a common defects as per Building commission report with the problem predominantly happened for properties built between 2005 to 2009. Our property has been built by Homebuyers centre, we were asked to contact the builder to see if the builder can look into the problem. Will you be keen to know what the problem is and look at solutions. Thanks
6 answers
Homebuyers C.Homebuyers Centre Western Australia
Hi Thaarak, thank you for reaching out. We can definitely look into this for you. Could you please send us a private message with your full name, job number (or address of the build), and best phone or email to contact you on? Chat soon. Thanks, Homebuyers Centre
Hi there,
I was assigned a job number (Job# 11009) and i have been in touch with your maintenance team but no response from them after being in constant touch with them.
The whole ceiling has gone into total collapse stage within few days of raising this issue to the maintenance team.
Is 14 years a reasonable period for a ceiling to collapse? The reasons sighted by the maintenance team clearly show that you are finding reasons for not accepting poor workmanship sighted by our independent assessors. The reports have been passed to the maintenance team as well.
Can HBC show some morals and take responsibility, provide a resolution on fixing a major ceiling collapse issue. These are not aesthetic complaints, these are really hazardous and essential issues that require immediate action.
Waiting to see if you are really genuine builders and how you treat your customers.
If response is not satisfactory i will be escalating this matter further.
Regards
Thaarak
Homebuyers C.Homebuyers Centre Western Australia
Hi Thaarak,
I understand our Building Manager has sent you some correspondence with an update.
Thanks,
Homebuyers Centre
Jack B.asked
Hi all just wondering if anyone has been given landscaping and fencing vouchers through homebuyers center do there trades need to do the work or can you hire your own trades to do the fencing and landscaping and pay them with the vouchers
1 answer
Homebuyers C.Homebuyers Centre Western Australia
Hi Jack, we recommend touching base with your land developer in regards to fencing and landscaping, as it is usually part of your land contract. If you have any other questions, please do not hesitate to contact us. Thanks, Homebuyers Centre
Catasked
If I have an issue or concern in regards to my dealings with Homebuyers Centre - Western Australia. Who can to contact to discuss my concern with, and have it addressed? Thank you.
1 answer
Homebuyers C.Homebuyers Centre Western Australia
Hi Cat, sorry for the delay in getting back to you. For any concerns, please email customerservice@homebuyers.com.au and a member of our team will be in contact with you.
Kind Regards,
Homebuyers Centre
Details
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Homebuyers C.Homebuyers Centre Western Australia
Hi Ange,
Wow! We love hearing from our clients who have lived in their homes for so long. ... Read more
It’s so great to hear that 12 years on you are so happy with quality of your home and the products and finishes in it. At Homebuyers Centre, we use products and brands that are well known and trusted. Because, you deserve the best. We also use high quality materials installed by skilled trades (like your dad :) ). That’s the way we have done it since ’91, and why we have thousands and thousands of happy customers just like you. The quality of our new builds now is just like it was all those years ago, exceptional. So, when you’re ready we’d love to build with you again. We’re sure you will enjoy your home for many more years to come. Thanks again! Kind regards, Homebuyers Centre