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Homestar Finance

Homestar Finance

4.4 from 428 reviews · View Statistics

Reviews

4.5

6 reviews
5
(3)
4
(3)
3
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Thanks Charles for your help

published

I made the crazy decision to change lender at the last minute. The process from stat to finish only took a few weeks. Big thank you to Charles who have been taking care of my application. Charles has been extremely helpful thorough the entire process.
Once settled, the on-boarding process was very easy and well documented. I called and emailed Homestar once or twice and they have been very reactive and helpful.
I would recommend Homestar if you are looking to finance your house project.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeSplit
Loan used forFirst Home
1 comment
Homestar Finance
Homestar F.Homestar Finance

The reviewer stated that an incentive was offered for this review

Great Rates and Awesome Service

published

John was great, was the most helpful broker I spoke to out of the 5 contacted, nothing was too much trouble. Despite the tricky covid times and additional work involved, the process was smooth and professional. Happy with the rate compared to current lender that wouldn't go close. Thanks John!!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeSplit
Loan used forRefinancing
1 comment
Homestar Finance
Homestar F.Homestar Finance

The reviewer stated that an incentive was offered for this review

Nicole

Nicole

  • 2 reviews

Good rates

published

I refinanced my mortgage with Homestar Finance. The rates are very competitive and the service was good. One point I am unsure about is whether they follow the RBA rate cuts, and just make sure you ask about any promotional rates for new loans. I was unaware about a special mortgage interest rate which I thought I qualified for, because the mortgage settled after the promotion commenced but the rate was not applied to my loan. In any event, the rates are still very low.

Transparency
Customer Service
Loan TypeSplit
1 comment
Homestar Finance
Homestar F.Homestar Finance

The reviewer stated that an incentive was offered for this review

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Great Service and smooth transfer of homeloan to Homestar

published

Both Rick and Ash helped me to move my home loan from CBA to Homestar. Great Service and smooth transfer. Home star provides great interest rates. They need to improve on the web and mobile application.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeSplit
Loan used forRefinancing
1 comment
Homestar Finance
Homestar F.Homestar Finance

The reviewer stated that an incentive was offered for this review

Satisfied

SatisfiedGreater Melbourne (Outer), VIC

Great offer from Homestar

published

Jim Kiloh and the entire team at Homestar Finance were very efficient and courteous in all communications and in answering my queries to satisfaction. They lose one star though as the process from application to settlement took 3 months, when all documents were submitted within the first week; and, the interest rate was amended from 2.74% at application to 2.79% at settlement. Despite this, will definitely recommend Hoestar to other borrowers.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeSplit
Loan Start DateJanuary 2020
Loan used forRefinancing
1 comment
Homestar Finance
Homestar F.Homestar Finance
Stephen R.

Stephen R.South East Queensland, QLD

  • Verified customer

Simple, Low Cost Home Loan

published
Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeSplit
Loan Start DateJanuary 2019
Loan used forRefinancing
1 comment
Homestar Finance
Homestar F.Homestar Finance

The reviewer stated that an incentive was offered for this review

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Questions & Answers

rs

rsasked

Hi Homestar,

I would like to know if you give owner occupied home loan for IT Contractors working on ABN from more than 2 years and previously worked in Permanent PAYG role for several years. With 20% home deposit.

Regards

2 answers
Homestar Finance
Homestar F.Homestar Finance

Hi rs,

Could you please private message us with your full name and contact mobile number? To private message, hover your mouse over our logo (in our response to you) and you will have to option to message. This is a private message.

Once we have your details, we'll be able to give you a call, and discuss further with you.

Kind regards,
Homestar Finance

rs
rs

Sent you private message

Niroj K.

Niroj K.asked

Current cash back offer upto 1500 dollar? What is the minimum cash back offer guaranteed out of 1500 dollar and how will we get this amount in our account? Is that after settlement of loan or before? Thanks

1 answer
Homestar Finance
Homestar F.Homestar Finance

Hi Niroj K.,

I hope the below answers all your questions:

Eligibility Criteria for Cash Back
• Owner Occupied Only
• Principal and interest repayments only
• Minimum loan size $250,000
• Maximum Loan Size $850,000
• Maximum LVR 80%
• Refinance only
• New Customers only (excludes borrowers refinancing from Origin Mortgage Management Services)

0-70% LVR = $1,500 Cashback
70% to 80% LVR = $1,000 Cashback

Construction loans excluded or loans introduced to Homestar by a third party. Cashback offer is only available for new refinance applications received between 01.08.20020 to 30.9.2020. Offer available on Star Essentials and Star Classic products for refinance, principal and interest loans. Only 1 cashback per borrowers initial borrowing with Homestar will be paid regardless of the number of loans involved. This offer excludes customers already within the Origin Mortgage Managers Network. The cashback will be available as redraw 60 days after settlement. Discharge penalties will apply if you discharge the loan within 12 months of settlement.

Kind regards,
Homestar Finance

Dennis C.

Dennis C.asked

Hi, I have a few questions:
1. I dont believe Homestar has a Mobile app for Android or Apple yet. When will this be available?
2. When transferring funds from a Homestar offset account to an external account is this instant i.e. via Osko?
3. What are the ATM fees when using your debit Visa card?

4 answers
Homestar Finance
Homestar F.Homestar Finance

Hi Dennis C.,

Please see our answers below:

1. Homestar has a Mobile App project for both Android and Apple on our roadmap
2. Outgoing transfers are not currently instantaneous (via Osko or the like) and go through the standard inter-bank process. This is a project on our roadmap to offer our customers
3. Homestar has no ATM fees when using a bank ATM. The usage of other ATM's (e.g. in clubs or sporting venues) may incur an ATM Owner's fee and this is displayed on the screen of the ATM at the time of the withdraw being made. This fee is not a Homestar fee.

I hope this has answered your queries.

Kind regards,
Homestar Finance

Dennis C.
Dennis C.

Thanks for the response. For questions 1 and 2, can you provide any indication on timeframe?

Homestar Finance
Homestar F.Homestar Finance

Hi Dennis C.,

For the Mobile App we are aiming for 2020, and for instant payments we are aiming for 2021.

Kind regards,
Homestar Finance

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