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Homezy
3.4 from 91 reviews · View Statistics
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Reviews

1.1
8 reviews
5
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2
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1
(7)
  • Product Quality
    2.0 (1)
  • Return Claim MadeYes (1) · No
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Christine M.
Christine M.South East Queensland, QLD

Not Happy!

published

I purchased the silicone chair leg protectors but as they were not suitable for my chairs I returned them to the address supplied. The parcel has been returned to me saying incorrect address, suspected fraud. I have tried emailing the company but no reply has been forthcoming.

Product Quality
2/5
Incentivised Review No
Return Claim MadeYes
Homezy
AnnieHomezy

Questions & Answers

Helen
Helenasked

I have a Karcher K2-360 and can't work out how to attach the wand of the Homezy 15"pressure surface cleaner to the Karcher. Can someone explain it to me please? or is there a video online which shows how it is done?

1 answer
Homezy
AnnieHomezy

Hi Helen,

Thank you for reaching out to us.

Our 15" Surface Cleaner features a 1/4" quick adaptor which is the most universal adaptor for pressure washers. Unfortunately, as there are are different brands of pressure washers we can not guarantee that it will fit every single type of pressure washer .

We are happy to help you on how to install it to your pressure washer, if you could send us an email through info@homezy.com.au . Please address it to me (Annie), so we can resolve this immediately.

Kind regards,
Annie

Customer Support

broom7890
broom7890asked

How does this attach to gerni pressure cleaner? Other people have said it doesn't attach to karcher either. They are two common machine brands. Not feeling confident about this.

1 answer
Homezy
AnnieHomezy

Hi there,

Thank you for reaching out to us.

The 15" Surface Cleaner that we sell includes a 1/4" quick adaptor which is the most universal adaptor for pressure washers. However, various brands of pressure washers use different fittings, so we can not guarantee that it will fit each and every pressure washer right out of the box.

We do recommend checking which fitting your pressure washer used prior to purchasing.

Let us know should you have any further questions or concerns and we will be happy to assist you.
Our email address: info@homezy.com.au

Kind regards,
Annie

Customer Support

Disgusted
Disgustedasked

Hi just recieved my 15 inch washer attachment to connect to our pressure washer and there is no way to connect it to our Karcher Winner 11 and no way to phone your Company for information ... needed to use it now as cleaning up after storms... very dissapoited that there is no direct way to contact you. Looks like I will have to return the item !

3 answers
Homezy
AnnieHomezy

Hi there,

I'm sorry to hear that the 15" Surface Cleaner that you purchased did not fit your pressure washer.

The 15" Surface Cleaner that we sell features a 1/4" quick adaptor which is the most universal adaptor for pressure washers. Unfortunately, different brands of pressure washers use different fittings, so we can not guarantee that it will fit every single pressure washer straight out of the box.

We do recommend checking which fitting your pressure washer used before purchasing.

However, can find adaptors from your local hardware store for under $10.

Alternatively, we offer a full money-back guarantee upon return of your order. If you would like to do so, please contact us at info@homezy.com.au

Kind regards,
Annie

Customer Support

Disgusted
Disgusted

Hi I have now got an adaptor and the product is fine.. Also I never said I was disgusted ! And I did contct the Comany and was offered a deal to keep the product and get 30% refund.. however I realy wanted to use the product so I said if I could find a connector I was very happy to keep the product. I did email the company that my Son in Law had ordered me the fitting connector and I was just waiting for delivery . I recieved it last week and have used the product with great results ! Thank you

Homezy
AnnieHomezy

Hi there,

I'm glad to hear that you have been able to fit your surface cleaner onto your Karcher Winner 11 pressure washer.

Could you please get in touch with us regarding this review? Please email us at info@homezy.com.au and ask for Annie.

Kind regards,

Annie
Customer Support

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