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Homezy
3.4 from 90 reviews · View Statistics
See the Best Kitchenware Shops in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

  • Product Quality
    1.2 (18)
  • Return Claim MadeYes (6) · No (16)
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Candy E
Candy ESydney, NSW
  • 4 reviews
  • Verified

Stop emailing me!!! Spam site!!

published

I have asked millions of times to stop emailing me. This is an invasion of privacy. I get about 3 to 5 emails with the same message every few days

Incentivised Review No
Homezy
AnnieHomezy
Candy E
Candy E

There is no unsubscribe option and it says via Reputon- I’m still getting at least 3 per day!!

RenuJ
RenuJVictoria
  • Verified

Very bad, worst so far when it comes to online shopping

published

I ordered something a week ago and received an email with a tracking number and it gives me the message - "No result found. We have not received any updates from the courier for over 30 days. Please contact the shipper immediately if you still have not yet received the parcel."
Please don't risk your money with them. I tried to contact them via chat messages and email and never got a reply from them.

Incentivised Review No
Homezy
AnnieHomezy
T Thompson
T ThompsonSouth East Queensland, QLD
  • 2 reviews
  • 1 like
  • Verified

My Trimmer is one of the 0.1% that the Weed Trimmer Pro did not fit

published
Incentivised Review No
Return Claim MadeNo
Homezy
AnnieHomezy
T Thompson
T Thompson
Homezy
AnnieHomezy
  • Verified

Not happy with this product - Solar fountain.

published

Edit... 28th April,

Homezy has now agreed to refund in full this faulty product.

John

In January 2021, we purchases the Solar fountain from Homezy. It worked for about a week then stopped working. We e-mailed you to get a refund on that product but were told that wasn't possible, so as you can imagine, WE ARE NOT AT ALL HAPPY as we have a product which doesn't work as it should & we would prefer to have our money back & return the product to Homezy as it's no good to us.

Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Homezy
AnnieHomezy
Marijohn
Marijohn

I have replied to this comment from Homezy and am awaiting their response.

Homezy
AnnieHomezy
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rusty
rustySydney Surrounds, NSW
  • 11 reviews
  • 5 likes
  • Verified

compleate JUNK

published

Have blocked you. would never use again will save my money for quality protucts you only catch me once BYE.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Homezy
AnnieHomezy
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Homezy

pickledboat
pickledboatGreater Melbourne (Metropolitan), VIC
  • 5 reviews
  • 3 likes

weed trimmer

published

Just want ot agree with the poor guy who boiught the weedtrimmer and it did not fit. I had the same experience.
By the way you can buy the same product on the net for 1 third of the price the offer

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Homezy
AnnieHomezy
pickledboat
pickledboatGreater Melbourne (Metropolitan), VIC
  • 5 reviews
  • 3 likes

a totally disfunctional seller

published

Weed trimmer my Ryobi whipper snipper the 1% it does not fit.
They eventually sent me the trimmer with a small screw driver totally confused and would not deal with these people.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Homezy
AnnieHomezy
JA ACT
JA ACTWeston 2611, ACT
  • 2 reviews

Poor product poor service

published

I bought a stand up weed puller in November for a Christmas present. It was first used on New Year's Eve. It worked perfectly for 15 minutes and then the metal holding the handle sheared off. I emailed the company and asked for a replacement which they refused because I had bought it more than 30 days earlier. I asked them to reconsider but I have heard nothing (since early January). I twice tried to put a poor review in their website and it has never appeared. Stay away.

Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Homezy
AnnieHomezy
BessB
BessBPerth, WA
  • 2 reviews

Live and Learn! Don’t Be Sucked In

published

Ordered 2 retractable sink drainers back in January. One arrived on 28th Feb and had a dent in it. The 2nd arrived separately today 5th March and is so badly dented, does not retract at all so basically useless. It is very evident this company is a fraud. After reading other reviews, I will not even attempt to contact them or send damaged goods back for a refund but take it as an expensive lesson learned. I write this review in the hope that it will prevent others who may be thinking about purchasing products from doing so. Save your money!!!

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Homezy
AnnieHomezy
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Jane
JaneRichmond-Tweed, NSW
  • 3 reviews
  • 3 likes

weed trimmer pro

published

The trimmer did not fit my whipper snipper despite their claims it fits all...and I then bought the attachments and still none of them fit. It's a paint stripper product anyway, so probably fails all safety tests in Australia if could actually get it to work.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Homezy
AnnieHomezy
Cor E.
Cor E.Greater Melbourne (Inner), VIC
  • Verified

Poor customer service and poor quality of product

published

I ordered the magic pet gate last February 6. I never got an email re it has been shipped or on it’s way. I emailed and it took days to hear from them to let me know where my order is. Feb 18 came and the product arrived... one of the white handles is broken! Not to mention there’s no instruction how to set it up. Just a piece of paper of the photo they posted online. I could’ve just gone with the better brands with less price. Will never purchase any items here again!

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Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Homezy
AnnieHomezy
Ray
Ray
  • 3 reviews
  • 1 like

Where's my order???

published

Homezy extremely quick to take your money but painfully slow
at delivery. The Aust. Post tracking says pending. I don't even know
what that means. I guess it means they couldn't care less. There not worth a star

Incentivised Review No
Return Claim MadeNo
Homezy
AnnieHomezy
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Karen
KarenSydney Surrounds, NSW

A bad company that shouldn’t be in business

published
Incentivised Review No
Return Claim MadeYes
Homezy
AnnieHomezy
martina
martinaMetropolitan Adelaide, SA
  • 3 reviews
  • 6 likes
  • Verified

Stay away from this company - extremely unprofessional!

published

Item received is faulty but company will only accept returns at my expense. Will be contacting consumer affairs tomorrow. Extremely unproffessional site and dodgy products - stay away!!!

Incentivised Review No
Homezy
AnnieHomezy
Tim
TimWide Bay-Burnett, QLD

Homezy : dodgy company??

published

Hi Christine

I've had the same experience with a weeding head trimmer (the metal one they advertise). This company is probably dodgy I would say.

So I live and learn ...

Tim

Incentivised Review No
Homezy
AnnieHomezy
Page 1 of 2

Questions & Answers

Helen
Helenasked

I have a Karcher K2-360 and can't work out how to attach the wand of the Homezy 15"pressure surface cleaner to the Karcher. Can someone explain it to me please? or is there a video online which shows how it is done?

1 answer
Homezy
AnnieHomezy

Hi Helen,

Thank you for reaching out to us.

Our 15" Surface Cleaner features a 1/4" quick adaptor which is the most universal adaptor for pressure washers. Unfortunately, as there are are different brands of pressure washers we can not guarantee that it will fit every single type of pressure washer .

We are happy to help you on how to install it to your pressure washer, if you could send us an email through info@homezy.com.au . Please address it to me (Annie), so we can resolve this immediately.

Kind regards,
Annie

Customer Support

broom7890
broom7890asked

How does this attach to gerni pressure cleaner? Other people have said it doesn't attach to karcher either. They are two common machine brands. Not feeling confident about this.

1 answer
Homezy
AnnieHomezy

Hi there,

Thank you for reaching out to us.

The 15" Surface Cleaner that we sell includes a 1/4" quick adaptor which is the most universal adaptor for pressure washers. However, various brands of pressure washers use different fittings, so we can not guarantee that it will fit each and every pressure washer right out of the box.

We do recommend checking which fitting your pressure washer used prior to purchasing.

Let us know should you have any further questions or concerns and we will be happy to assist you.
Our email address: info@homezy.com.au

Kind regards,
Annie

Customer Support

Disgusted
Disgustedasked

Hi just recieved my 15 inch washer attachment to connect to our pressure washer and there is no way to connect it to our Karcher Winner 11 and no way to phone your Company for information ... needed to use it now as cleaning up after storms... very dissapoited that there is no direct way to contact you. Looks like I will have to return the item !

3 answers
Homezy
AnnieHomezy

Hi there,

I'm sorry to hear that the 15" Surface Cleaner that you purchased did not fit your pressure washer.

The 15" Surface Cleaner that we sell features a 1/4" quick adaptor which is the most universal adaptor for pressure washers. Unfortunately, different brands of pressure washers use different fittings, so we can not guarantee that it will fit every single pressure washer straight out of the box.

We do recommend checking which fitting your pressure washer used before purchasing.

However, can find adaptors from your local hardware store for under $10.

Alternatively, we offer a full money-back guarantee upon return of your order. If you would like to do so, please contact us at info@homezy.com.au

Kind regards,
Annie

Customer Support

Disgusted
Disgusted

Hi I have now got an adaptor and the product is fine.. Also I never said I was disgusted ! And I did contct the Comany and was offered a deal to keep the product and get 30% refund.. however I realy wanted to use the product so I said if I could find a connector I was very happy to keep the product. I did email the company that my Son in Law had ordered me the fitting connector and I was just waiting for delivery . I recieved it last week and have used the product with great results ! Thank you

Homezy
AnnieHomezy

Hi there,

I'm glad to hear that you have been able to fit your surface cleaner onto your Karcher Winner 11 pressure washer.

Could you please get in touch with us regarding this review? Please email us at info@homezy.com.au and ask for Annie.

Kind regards,

Annie
Customer Support

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