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Honda HRU196 (page 3 of 6)
HRU196M1 (L/R, Blade Brake), HRU196D, HRU196K1Reviewer Photos & Videos
Self Funded RetireeCentral Queensland, QLD
- 9 reviews
- 12 likes
HRU196M1 Heritage
I had Masport lawn mower with a Honda Motor for over 10 years and decided to replace the mower and give the old mower to my son. Long story short we bought a new Honda Heritage lawn mower $1,100. The salesman (Rising Sun Honda in Townsville) said it will run better if you use 95 unleaded which we went and bought.
Got the mower home, followed the manual for starting and doesn't even want to give an indication that it wants to start. "Easy start" it said, I think not. I've read the manual to find out the 4 year warranty isn't worth the paper it'...Read more
3 comments
Two years on what do I think?
My original comments remain extant. However, since buying a new house on a hill I've also discovered just how heavy the mow is to push on slight gradients.
Four years on. Worst mower ever. Sorry Honda you will not get anymore business from me.
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SPJCairns
- 3 reviews
- 7 likes
Design flaws
I replaced my 18 year old Victa with a Honda HRU196M1. At the time I thought I was buying a Honda product that was well designed. It seems that some kind of engineering focus group with no lawn mowing experience thought they new better and introduced some very ingenious design features.
1. It's very heavy
2. The starter cord is located on the handle bar and gets caught on every low bush. It also wears the cord out early
3. The throttle handle has no guard and gets caught on every low bush, turning the mower off.
4. The design of the mulchi...Read more
1 comment
James H.Honda
Thanks for providing your thoughts SPJ. Please know I have passed your feedback onto the appropriate parties -Sarah
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mowergirlsydney
im getting frustrated using my mower
My mower is just over a year old, so relatively new. It constantly stops while i mow, this started a few months ago. I called the shop where i bought it, told them what happened. They told me to bring it in, i cannot as its too heavy. They told me it might be water in the fuel, so i removed all the fuel, bought new fuel from a different station, i changed the fuel a couple of times but same thing happens and still happening. Its so frustrating my old victa was so reliable but it fell apart, oh! How i miss it. I bought the Honda as i thought i was buying quality, but i feel ripped off. Did i buy a lemon? Does anybody else have this problem?
2 comments
James H.Honda
Hi Mowergirl, Sounds like you have an isolated issue. Could you please message us your suburb/ postcode and we will arrange to have your unit inspected?
-Sarah
All fixed now. My friend drained fuel through carburator, working fine now.
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TinboyMelbourne
- 6 reviews
- 6 likes
Over engineered quality mower just not executed correctly
I am a contracter and have been for 10 years.. Always used victa and masport, tried an old Honda once and it failed with low power & extremely heavy.. so after a long time thought I would try the range with blade brake, my knees where hurting at the end of the first day.. Still way too heavy.. First job clutch on the blade brake started to slip.. I was shocked.. 2 inch high grass made this mower fail.. Couldn't believe it..
I ended up removing 2 blades to reduce resistance in thick grass and it cut better but wouldn't mulch or catch very we...Read more
ll.. Was so happy when my mower shop said they would swap it for any other model.. So drove straight back and grabbed myself a commercial masport.. WOOH!! This thing is like a formula one car.. So light and yet heaps of power.. The Honda couldn't keep up with me and now I can't keep up with the Masport.. So happy and feel like a real man again.. Honda I live by a rule.. "Keep it simple stupid" you should too. Your engines and build quality are incredible!! The rest is disappointing..1 comment
James H.Honda
Hi Tinboy, Thank you for taking the time to provide this feedback. Please know that this has been passed on. - Sarah
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LangasPalmerston, NT
- 2 reviews
Great
I wanted to get a new mower and having other Honda equipment, wanted to get a Honda mower mainly for the ease of starting. After reading reviews, I was hesitant to get a Honda. I rang Honda and questioned them on the reviews and they gave me answers to all the questions I asked. I ended up buying a mower from the local Honda dealer and so far have been extremely satisfied with it. We had a huge down pour the day prior to mowing the lawn, and using a sensible height setting had no issues with grass clippings clogging up the discharge shute. So far so good, would recommend speaking to Honda or your dealer prior to purchasing if you have any questions.
1 comment
James H.Honda
Hi Kangas, thanks for taking the time to review the HRU196M1. Its great to hear that you thoroughly did your research.
-Sarah
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Spog64Adelaide
Still crap!
Had another fun day with this $1000 piece of crap yesterday.......and yes Honda lady the grass was dry........not short though (the reason I was cutting it) but still had to manually clear the pissant little chute by hand no less than 4 times. Not bad for 160 sqm of lawn.
6 comments
James H.Honda
Hi Spog64, Thanks for getting in touch again. We are disappointed to hear you are still dissatisfied with this unit. Please get in touch with the customer relations department, and we will have someon... Read more
e look into your case. customer.relations@honda.com.au or 1300 559 846. Many thanks, SarahHi Sarah......I did contact them and they sent me the same advice you gave me! Grass is too long.......too wet.........it's a delicate machine!!! It's sold as a semi-commercial machine.....give me a... Read more
break. I hope whoever designed the 1/2 catcher chute for the HRU-o196 has been suitably ridiculed in public for cocking it up so spectacularly! CheersIn desperation I have returned this heap of rubbish to the dealer......who is also embarrassed about the product........ to have 4 high lift blades fitted and have the rpm wound up a bit to try and ge... Read more
t some flow through the tiny hole into the catcher. I wouldn't think I'd have to spend money to make a $1000 + mower serviceable! Poor show Honda!Similar opinion? Write a review on ProductReview.com.au!
SparrowSydney Surrounds, NSW
Honda - a great machine, but!
I have had a Honda HRU 196D mower for the past 10 years or more and entirely satisfied. I have about 2 years ago bought the the more recent model with the fabric catch and all the additional bells and whistles, the engagement clutch and extraction exhaust running up the handle. I am no long a spring chicken and find the extra addition and the fabric catcher cumbersome. I originally gave my son the older model and have now repossessed the older model and gave him the newer one. The older model is still working fine and have been trying to pu...Read more
rchase the earlier model with the the PVC catcher without the additional cumbersome engine engagement clutch. It was a backward step for Honda to not have kept the earlier model. Today I have found out that due to customer demand Honda are now bring out a new version of the earlier model. I do hope it is light and straightforward. All I want to do is mow with the ease of the earlier model. The fabric catcher was clumsy and dusty. The clutch awkward and unnecessary for my purposes. It would be good to have a quick release handle for ease of travelling and storing. Heath1 comment
James H.Honda
Hi Heath,
Thank you for your feedback. If you would like to discuss this matter further or have any questions or queries please feel free to get in touch with our customer relations team on 1300 559... Read more
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Enzo44Greater Melbourne (Inner), VIC
- 4 reviews
- 5 likes
Can't stand using my lawn mower
This mower is truly terrible. At the very slightest hint of moisture in the lawn, it simply blocks up and you need to stop mowing and clear the blockage. This gives you another 5 seconds of mowing before it happens again.
The little amount of cut lawn that does make it into the bag simply falls out onto the ground once the bag is separated from the mower because of the bag design.
I have seen the responses on other reviews from Honda celebrating the introduction of the Heritage mower that apparently doesn't have these faults. The only pro...Read more
blem is that Honda customers have already spent a lot of money to purchase our current lawn mowers which really don't work very well, so what are we supposed to do with the mowers that we have already bought? Saying that the solution is now spend a 2nd bucket of money to buy another Honda product when the first product doesn't work is disingenuous. If Honda cared about it's customers it would initiate a recall and do a voluntary swap for the Heritage if it indeed doesn't have these faults. Currently the worst product I own and I regret buying it.1 comment
James H.Honda
Hi Enzo44,
Thank you for taking the time to provide us with feedback. If you would like to discuss this matter further please feel free to contact customer.relations@honda.com.au or 1300 559 846, so... Read more
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ManandhisMachineSouth East Queensland, QLD
- 14 reviews
- 24 likes
Reliable engine, Solid body -chute gets blocked sometimes
On looking at mowers I first saw a Honda advertised for 599 or 699. I thought wow a Honda thats not too expensive. However I discovered the GC engines on the cheaper Hondas have a plastic cam shaft! (look it up on Youtube) Yep you get what you pay for in this instance. I had 2 Honda powered generators, both powered by GX engines and never missed a beat. So upon learning about the plastic inside the GC engines I chose this one because its got the old school GX engine in the Long Rang version. My lawn was 2 feet high in some parts when it arrived...Read more
, Got it tidied up on less than 1 tank and its a 900m block. After reading all the horrendous reviews on this site of the major brands and my own experience with them I researched the Hondas. Glad I found out about the GX engines. Got mine for $1159 and some free oil and most importantly which oil to use. And they are assembled in Australia! Ok Thought of a few bad points - When mowing without the catcher on it does block up from the chute sometimes. This is because the exit Chute for the grass is only half or less the size of the back of the mower - yes I know! Well I read this is because they use the same chassis for the one that is self propelled and has a gearbox. So there is this space thats blocked off. The catcher guard at the back is also made of plastic. In the old days that would have been steel. Anyway, still glad I got it, starts first go and if I'm mowing without the catcher I just lift the mower up a bit on its back wheels an it drops the grass. Sometimes I have to unclog it by hand. Having the blade disengaged via the blade break is reassuring here. My mum had a Victa that only lasted 12 months then would not start. Took to mower shop got fixed (Carby), then only lasted a month. I then tried to fix it but couldn't get it started. So I didn't want a repeat of that. Thats why I chose the Honda. I know, not perfect but where can you buy the perfect old school mower, with a decent engine ? Sounds like a business opportunity! Good Luck with finding whats right for you. December 22nd 2016 Update: Constipated mower i.e. full of crap (Chute gets blocked ALL the time) I'm writing this because my previous review can't be edited. Almost cut my hand off unclogging the thing. (Yes it is possible even with the clutch). It will drive you mad if it doesn't cut your hand off.2 comments
James H.Honda
Hi ManandhisMachine, Thank you for taking the time to provide your thoughts on the HRU196M1. We are glad to hear that this mower suits you and your needs. Please know that your feedback has been passe... Read more
d onto the appropriate parties. Many thanks, SarahUpdate: Almost cut my hand off today mowing. So used to the dam chute getting clogged in frustration I held my hand on the clutch lever while going to unclog with my right. It was just a reflex actio... Read more
n probably to save time. Luckily I realised. Cant edit review now otherwise I'd give it 1 star for the engine. This should be an embarrassment for Honda. Honda is treating its customers like their geisha hookers and pretending everything is oh so perfect.Similar opinion? Write a review on ProductReview.com.au!
Find out how Honda HRU196 compares to other Petrol Lawn Mowers
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Joshy
- 4 reviews
- 3 likes
Can't complaint
I owned Honda HRU196D for about 7 years now and it getting the job done all the time. It hasn't given me any problems yet I think it's tough and durable mower. I changed spark plug and oil once a year and no need to take it to mower shop for services. Happy with the mower and can't complaint.
1 comment
James H.Honda
Thanks Joshy for taking the time to share your experience with the HRU196D. Its is great to hear your thoughts on this model. -Sarah
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CamPooleGreater Melbourne (Outer), VIC
- 6 reviews
- 9 likes
Does the job admirably. Sometimes.
My review is of the Honda HRU196 L/R (Long Range)
I bought this mower like many others, as a commercial grade unit for my lawn and garden maintenance business from Lake Outdoor Power Equipment, who, I might add, were good and thorough with the sale.
6 weeks in, my review is ready.
To keep this brief, I will list good and bad points
The engine:
Fantastic. Nice and smooth and quiet, A lot of people complain about the low RPM. Initially I did too but I realised I've never been in want of more power, even thought this mower came out of the f...Read more
1 comment
An update:
A couple of months on, I've complete canned this mower. It's probably the most expensive piece of equipment I own that has actually DECREASED my business's efficiency. I grew tired of cont... Read more
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LuckyDevonport
- 2 reviews
- 2 likes
waste of money
Im a commercial lawn mower. The shoot is just to narrow ,I have the newer model with a "slightly" wider opening and a silly metal lip on the catcher- gets in the way when u try to empty into bags. The new mulcher plug that is available is terrible to put in properly and very hard to remove.
It sounds like the older version were a great unit and the R & D guys screwed the mower. However i do like the blade brake even if i had to cable tie the yellow button down on the top of the handle. (that button is a silly idea)
1 comment
James H.Honda
Hello Lucky,
Thank you for taking the time to provide us with feedback. ... Read more
This is the very reason that Honda Australia has taken the initiative to bring you the Honda Heritage, combining classic styling and a large open deck, and full open rear chute, with the very latest safety technology. Please feel free to provide your feedback to customer.relations@honda.com.au or 1300 559 846, so that we can develop products that better meet your needs. Many thanks, SarahSimilar opinion? Write a review on ProductReview.com.au!
Commercial mower, but doesn't do the job
I gave up using my 196 - having to stop so frequently to unclog the chute meant I was taking longer to mow each yard than I should, therefore losing valuable work time. I bought a $300 Makita that does as good a job cutting, without the clogging issue. I can buy and throw out 4 of these before I spend what I have on the 196.
The repeated comment from Marketing Dept about wet or long grass doesn't make sense to me. A commercial grade mower should be able to withstand whatever is thrown at it - not just lawns that lie within a 'regular mainten...Read more
1 comment
James H.Honda
Hello Greg W,
Thank you for taking the time to provide us with feedback. Please be assured that we care greatly about you and your experience with our products, and do understand the (unkempt and ... Read more
extreme) conditions that you are required to work in.Similar opinion? Write a review on ProductReview.com.au!
Lawngroom Mowing Servicesydney
Missing The Point
Reading the responses from [name removed] at Honda makes one wonder if they really give a hoot. Words such as "May clog when cutting wet or long grass, not may [name removed] --- does. That's why contractors are not happy."
Maintaining lawns regularly should solve the clogging problem. We do, fortnightly and weekly if fertilized. Slightest amount of due on lawn and clogging problem occurs. No response to increased weight of machine or blade brake.
[name removed] these machines are sold as Commercial Lawnmowers for contractors and if anybod...Read more
2 comments
James H.Honda
Hello Lawngroom Mowing Service,
Thank you for taking the time to provide us with feedback. Please be assured that we care greatly about you and your experience with our products, and do understand... Read more
the (unkempt and extreme) conditions that you are required to work in.Thanks Sarah.
Good to see a company that not only listens to customers problems but does something about it.
It appeared that I wasnt the only contractor having issues with the new design.... Read more
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Old model was MUCH better!
Hi,
As a lawn contractor for over ten years I must say! You need a new design team! Someone who actually uses the product. Your older style was lighter, cheaper, and much better machine! Almost 10kgs heavier! For a blade or engine break. And yes they clog!!! I expect much more from Honda.
1 comment
James H.Honda
Hi Matt, thank you for taking the time to provide this review. Please know that your coments are not going unheard. If you would like to discuss this further or have any questions or queries please co... Read more
ntact customer.relations@honda.com.au. Many thanks, SarahSimilar opinion? Write a review on ProductReview.com.au!
Find out how Honda HRU196 compares to other Petrol Lawn Mowers
Know better, choose better.
gypsySouth East Queensland, QLD
- 2 reviews
- 1 like
The best mower ever
I have owned a hru196 for 3 years now, my first thoughts on it are that the blade brake is a fantastic addition, when fingers and toes are important the blade brake is a godsend. I live on a regular 50' x 150' block on a steep hill with stepped grass landings and the weight is a big issue, on the bright side I don't need to go to the gym as often. The bag works fine for me and the mulcher works a treat. I live in far nth q'land aust and if you don't keep covering up the tree roots they just raise above the ground or the rain washes away the top...Read more
soil, whatever. I mow my lawns, put the clippings on the tree roots and then mulch them. Only takes a few minutes and keeps the lawn flat and easier to mow. When feeling lazy I just mulch whole lawn, it really does an awesome job, even the leaves disappear.1 comment
James H.Honda
Thanks for the feedback gypsy. - Sarah
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MartinMelbourne
Great Mower
I run a lawn mowing business, have for the last 12 yrs. Never a problem with the old design and the new. I have four buffalo 19", each rotated every 2 days. These mowers get flogged every day Monday to Saturday, never missed a beat, but you must, like anything look after them. Change the oil, blades, filter etc weekly. In regards to the clogging on the new models, don t mow wet grass, looks shithouse, take the day off. I have two new models, bit heavy for a weak person, but you shouldn't be lifting them onto a ute without a ramp anyway. Cuts lo...Read more
ng grass no problem. At the end of the day its not the mower that's the problem, its usually the person pushing it doesn't know how to operate it correctly. I know contactors that have been using the same Honda mower for 15 years plus, maintenance is the key though.1 comment
James H.Honda
Hi Martin thanks for your review. - Sarah
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Oldmate
- 2 reviews
- 2 likes
Just Dont
Catcher bag completely useless dust everwhere have too stop mowing wash out my eyes and mouth, my lawn is green but in dry conditions what a joke how to trash a great brand week 3 back at dealer for oil leak dealer advised many customers are unhappy with catcher dust issues no had plastic cat her available
Honda has gone to the dogs just buy a cheap bunnings mower
Do not waste your mony on this..
1 comment
James H.Honda
Hi Oldmate, sorry to hear that you had this issue!
If you would like to discuss this further or have any questions or queries please contact customer.relations@honda.com.au. Many thanks, Sarah
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Best mower ever
Have had this mower for 4 years now bought because i was working away easy and safe for the wife to use. Hunted around until i found a shop with a mower without blade break. All i have ever done is replace blades and added a snorkel. After leaving it sit for two years while on a job in Queensland i came home filled it with premium unleaded and it started first pull as always. When i bought it i took it to dealer for first service and they adjusted engine speed and the mower got much better at catching and just sounded so much better. So maybe if yours isnt catching and mulching quite right get them to investigate the speed.
1 comment
James H.Honda
Great to hear your feedback josh. - Sarah
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Great FrustrationCaboolture
- 5 reviews
- 8 likes
Honda Shoots
Dylan from Honda
Brilliant motors, Stay away from Black motors(from China i have been told)
One star for the Motor, which is brilliant.
Now for the bad: Widen the Chute to full. Which means move the gearbox up and forward-so than all decks are wide chutes. The little Honda's are absolutely useless. We need mowers to pick up grass, that is what they are for. Do not get fancy and turn these into front wheel drive(4x4 yes) but not front wheel only, because when we turn at the end, we lift the front wheels.
Increase the size of the Disk s...Read more
1 comment
James H.Honda
Hi Great Frustration, thank you for your feedback, please rest assured that your comments are not going unheard. If you would like to discuss this further or have any questions or queries please conta... Read more
ct customer.relations@honda.com.au. Many thanks, SarahSimilar opinion? Write a review on ProductReview.com.au!
Questions & Answers
Michael-Regina S.asked
What year was this mower sold? I think it was around 2005.
No answers
David B.asked
Hi,
I'm about to remove the disc cutter with an impact driver.
Does anyone know which direction to undo the nut, Counter clockwise or clockwise?
My manual says the PTO shaft direction is counter clockwise, thanks.
No answers
Crazyjohnasked
I have a problem with the handle at the back on the right hand side of the mower.The handle is badly corroded and interfere with raising and lowering the mower height.Where can I buy a replacement handle please? regards John.my email is crazyjohn42@icloud.com.Thanks again.
2 answers
I suggest you talk to your local friendly Honda dealer who may be able to source a new part for you or may have old mowers around that they can scavenge parts from to repair your mower saving you more money.They get plenty of very cheap trade in mowers ,many of which are handy for spare parts.Give them a call.
Thanks for your help Paul.
Details
Category | Petrol Lawn Mowers | Petrol Lawn Mowers | Petrol Lawn Mowers |
---|---|---|---|
Price (RRP) | A$1,169.00 | ||
Power Source | Petrol | ||
Features | Mulching Capability | ||
Catcher Type | Collapsible | ||
Catcher Capacity | 60 L | ||
Cutting Deck Material | Aluminium Alloy | ||
Cutting Width | 470 mm | ||
Height of Cut | 16 mm to 76 mm | ||
Weight | 44 kg | ||
Manufacturer Warranty | 4 year(s) | ||
Engine / Motor | |||
Engine Name | Honda GCV160 OHV Iron Bore | ||
Engine Type | OHV (Overhead Valve) | ||
Brand | Honda | ||
Release date | Sep 2010 |
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James H.Honda
Hello Annoyed,
Honda Australia always appreciates feedback from out customers, whether it is negative or positive, as we constantly striving to exceed the expectations ... Read more
of our client base and also strengthen the Honda dealer network. All feedback we do receive regarding any of our products are complied and sent to the appropriate departments for review. This will help assist in the future if or when we redesign our products. Like many other products regular servicing and maintenance ensures the mower will work for many years to come. If you have any further concerns with please feel free to contact Honda customer relations team on 1300 559 846 or via email customer.relations@honda.com.au Many thanks, Sarah