I find it harder to start than our last lawnmower, l can start it but need to position it so l don’t need to hold and pull at the same time.
I’m a small female don’t think men would have my problems.
But still needs more than one pull to start, l find it temperamental.

Very happy with its ability to catch the grass.
I made a thingy magigy to hold the bar up so it doesn’t turn the motor off every time l can’t hold it down.
Might be a safety feature but very annoying.
The large nut thing to stop the handle folding keeps coming undone.

Not sure if l would buy it again, it came recommend by the lawn mowing man an l trusted his judgment.

Following my purchase 2 years ago I was initially disappointed with the small chute and associated clogging when mowing damp grass. I opted for the Honda as I wanted power to do just that. After working with the agent we fitted the Honda with the two standard mulch blades and two additional high lift blades which made a world of difference. We made a slight rpm increase also. Overall I'm very happy with how it performs and am enjoying my mowing. The weight creating significant tracks when mowing damp ground would be my only negative feedback. Largely a great engine and the blade break system does work well for me having to regularly negotiate obstacles.

Good mower to be honest.
Mines been back under warranty a few times for the governor shaft leaking oil out around the shaft. Know out of warranty and it's still leaking and they don't want to know about it. Disappointed to be honest.
Other than that hasn't let me down..

We were about to sell our supposed great Honda top of the range mower cause it wouldn't pick up grass. Even dry grass. But I got new NON MULCH BLADES & yeah it now catches grass & even filled the catcher. Never has this happen before. Even from brand new. The dealer fitted new blades but they were mulching blades. Now fitted with low & high throw blades it works a treat. Finally a nice looking lawn

Mulching is amazing and cuts like a dream Whisper quite with punch. Compared to my old mower this makes me moist. I will have intimate dreams of this mower tonight. I'm going to file for divorce and marry my lawn mower. My heart lies deep with this one. XOXO gossip gorl
Update!! Height adjustment is flimsy and hard to manage. Poor design and enginge cut off is a pain i use a sttap to keep engine running. Other than that. Good machine

Sara what good is it reporting our problems,we are still stuck with a bad mower.i am glad i kept my old victa when grass is damp out it comes and does the job so easy,$1000 worth of mower stays in the shed Great ad for honda.Plus mower is way way to heavy.

Won't get that time back
What a waste I had to sell it for half the price
It might be an ok mower in the desert but I would highly advice not to purchase any Honda with the back shoot half closed up.why they still building that way.
It gets blocked even if the grass is the slightest bit moist.so you have to mulch but that still stalls
The mower after 15 steps.
It is well built great handles good wheels it just is no good for Sydney conditions
Very heavy

Honda know there's a problem with the small chute that is why they bought out a conversion kit for it I sold Honda mowers for many years and have spoken to the Honda rep and he informed me there was a kit made for this mower regarding this problem engine great design shocking

My mower is just over a year old, so relatively new. It constantly stops while i mow, this started a few months ago. I called the shop where i bought it, told them what happened. They told me to bring it in, i cannot as its too heavy. They told me it might be water in the fuel, so i removed all the fuel, bought new fuel from a different station, i changed the fuel a couple of times but same thing happens and still happening. Its so frustrating my old victa was so reliable but it fell apart, oh! How i miss it. I bought the Honda as i thought i was buying quality, but i feel ripped off. Did i buy a lemon? Does anybody else have this problem?

Hi,
As a lawn contractor for over ten years I must say! You need a new design team! Someone who actually uses the product. Your older style was lighter, cheaper, and much better machine! Almost 10kgs heavier! For a blade or engine break. And yes they clog!!! I expect much more from Honda.

I had a victa tornado which cut beautifully, decided to go with a "professional mower" when it was time for a new mower, so I brought a hru196 about 12 months ago.... worst purchase in my life, totally regret it. Its too heavy, clogs up all the time, I don't a partially full bag before it clogs up!!!! And it leaves "dags" of cut grass all over the lawn, which is pathetic and embarressing when your being paid to mow someone's lawn...first and last honda, I'll ever "beep" buy!!!! No joy from the dealer either, they just look at me like I'm doing something wrong!!!! Grrrrr!!!!

Why do we have to pay for the bigger bag? it is a problem with the mower so why dont honda pay for it?.I have had a HRU196m1 for a week and im not happy with it.I mowed my back lawn(18x14 metres) the shute blocked 3 times and the grass was only slightly damp.My 25 yr old victa never blocked up.I think honda has a hide to tell us to buy a so called remedy for a design problem they know about .

This mower clogs up all the time. Had to use the cheap back up mower to do the lawns properly and it did not clog at all. Honda might think that they are good coming up with these new ideas but having less than half of the back of the mower to eject the grass is just stupid!! Not happy!!
Motor
Clogs with grass all the time.