Very difficult to start and no product back up.
From new it has been very, very difficult to start, I assumed that with run-in it would improve and, with Honda's good name and high price tag, they would fix the problem if it didn't improve. I was wrong. The process to trying to get it fixed has been extremely bureaucratic with head office and local dealer directing me to the other in a circle. No resolution and no reliable generator.
Not worth the price. Honda have lost me.
Purchased in January 2008 for A$2,100.00.
Waste of money...very disapointed
Initially very happy with it but after about 2 years of limited use it started using oil , took it to the dealer and cost more to fix it than it's worth ,3 months on regularly topping up the oil it completely died.....thought i was buying quality....never again will i waste money on honda gear
Purchased in February 2018 for A$1,200.00.
If I could give it a minus review I would
Nothing but trouble from the start. Taken back to dealer many times while under warranty which finally ran out. Then to the service department and never a satisfactory result. In the beginning thought I would buy a known reputable brand name but after this experience I will never buy Honda again. Maybe I just got a dud.
Purchased for A$2,100.00.
no longer made is the new model as good
so now there 2.2 and made in Thailand.
are they still the legend that they where. did the last reviewer have the new model he doesn't say just it not real great and Honda is fobbing him off this is a Shure sign of a lesser quality build in Thailand.
I had two 20 kva Hondas over time and they were famous.
one had a spark plug fault at about 3 hours then perfect after that and the other kept on stoping after a few minutes turned out I was turning the fuel vent on the cap the wrong way. I did feel stupid when the Honda dealer here in cairns showed...
service life and value for money
used this gennie for 12 months not a problem ( 3 year warranty )
then it would not start <it had reguler service >
honda said it was not their problem due to bad service which i dipute
say the top cylinda was carbened up
say i used wrong oil
say i used dirty fuel !!!!!!!!
said too long between service (how can anyone tell no hour meter)
would not recommend honda to anyone
went and bought a $389 doller kings 3.5kw and have not had a spot of bother with it
honda is just overpriced and not value for the money
can buy a new kings every 12 months and still be in $ 8oo in front
Purchased for A$1,800.00.
Don't buy online..
I purchased a Honda EU20I online...This was my second Honda generator ...Surprise surprise the first Generator was an original ,but guess what the second one was not..We moved from Nt to Qld and we did not notice that the latest generator was rated at 220 volt and also had a 10 amp outlet instead of 15 outlet.. At the time we purchased the online generator , we again decided to free camp...This did not work out ..
We decided to have our generator serviced by our local dealer, as we had not used it for quiet some time....We were then advised t...
The Best of the Best
I am a retired Honda Dealer, so I know this product well, I was selling this model back in the late 90’s, and I can confirm that this is a great product. What a lot of people don’t know is that this Honda has a ‘burst output mode’ that enables it to start for example a Caravan Airconditioner with ease.
My EU20i is now just over 10 years old and still starts first go and runs like new. I have just completed a service and all that was required was oil, air filter, spark plug and replacement of some of the fuel lines which although ok were getting a little hard with age.
Great product, you will not be disappointed.
Best Investment Ever!
This has been the best investment ever $1500 approx in 2004 with free freight to Central Qld, and in the 13 years since this fantastic generator has never let us (family of 6) down. We only run it couple of times a yr, pull it out fill with fuel and pull the cord, it runs all night. Runs big french door F&P fridge, 215lt chest freezer, plus spotlight and internet modem simultaneously. convection microwave too but we do unplug freezer to run it temporary. All on eco mode, no problems. This item should be in everyone emergency kit for qld storm s...eason. We have taken it camping couple of times also. Would never be with out it. Size, economy, reliability, ease of use makes it a 5 star and Ladies best mate in power outages when husband's away. Thank you Honda!
reliable and long lasting
Have a 12 and 8 year old pair of eu20i bought new, rarely run them together but that works well.
Run one for 14 hours a day, 8 weeks a year at idle or just above to power a cabin with tele, lights and small water pressure pump (requiring a decent jump in power) and the usual personal chargers.
Switch off the pressure pump and it runs a 3kva (output) inverter split system as well as the tele and lights.
Get about 13 hours per tank or 5 hours running the aircon.
Always service them myself, change oil and clean air filters annually and that"s ...
Disappointed with honda eu20i
I live in Weipa in Cape York. Had an EU10 for years and it was great. Bought an EU20i in April and it ran fine for 4 hours then started running rough and stalling. Tried everything to fix it. Sent it to local service dealer who could not fix it. Honda warranty was useless and rude. Sent it back to seller who was good enough to replaced it with new one. Guess what - ran for 4 hours and started playing up same thing. Finally sent it out of town to another service dealer who advised of spark plug cap recall on Honda EU2's. They now said it is fixed but am waiting to get it back and try it out - 6 months after I bought it...
Disappointing as my machine is not at Honda standard.
I bought my eU20i from the Hobart dealers, paying more than I would have on-line to keep it local. Bad move. The generator started first pull, as I expected, having owned and abused an eU10i for 12 years without it missing a beat. It had even been in sea-water 10cm deep and still ran after a simple flush down with fresh and a days wait for ity to dry. It still works really well even if a little rusty.
But I digress. The eU20i soon stopped again, strange since the dealer said it was full of fuel. My advice is to check everything. New ...ULP and away she went. All good until we ran the aircon in the van as a heater a week later. After a couple of hours it started running roughly then stalled. Started again first pull and behave itself until I turned off the load. On idle it ran roughly, surging, then coughed and died. It now repeats the trick whenever it goes back to idle from hot running. There was no shortage of fuel in the tank. The dealer couldn't find any fault so I've now got an untrustworthy machine. It runs better on E10 fuel, despite being told by the dealer to not use it. (The manual says it's OK). Now I carry the old eU10i as well for reliability, hoping the 20 will either die properly or fix itself.
Always reliable and very quiet
Replaced my EU10i camping generator, which had run faultlessly for 7 years, with the larger EU20i. Purchased from the Generator Place in Queensland (exceptional service - ordered late Sunday night and it was at my front door in Adelaide Tuesday morning). As per previous model this generator starts first time every time, is very easy to start, great on fuel and is very quiet. Have used Honda generators a lot as a tradie on sites and would highly recommend them to any buyer.
Generator won't run for more than 2 hours
Nearly 2 years ago we purchased the new Honda 20i, it ran fine for the first 6 months and now won't run any longer than 2 hours.
We have taken it for a service, didn't fix it, have just taken it for another service and if it doesn't fix it this time I will be contacting Honda directly ( I honestly believe the older style Honda generators are better) !!
Cost of parts
Brought a Honda 2kva from the "Generator Place" Brisbane with extended 5 year warranty.
Worked extremly well, consider though, I was only using it intermittently for when the wife and I were camping and then only to backup my solar system.
At the five and a half year mark the circuit board died, replacement cost $1400.00 dollars.
Awesome generator. Very happy with it!
After almost 2 years, I am happy to say that I am very happy with my Honda EU20i. The oil that it takes is the same oil as in my other Honda products that I own. Very reliable. Not as noisy as my neighbour's generator of similar size (he has a cheaper brand). It cost more, but it a better generator. I would buy it again.
Quality product. Great service.
Just unpacked. Started first time. Hard to fault. I bought from Generator Place in Brisbane (I'm in SA). Delivered in 2 days. They gassed and oiled it. Great service. Instructions clear. Good deal as well. Very quiet operating. If I had to buy another generator I would buy a Honda.
Good generator, Poor warranty service, Undetected manufacturing fault
I use an Eu20i to provide power to our caravan which is permanently parked in a bush setting. I run(some at the same time, but mostly not), a small box air-conditioner(800watts), a toaster oven(1350 watts), a small microwave(1100watts), a small fan heater(1000watts), a 25 amp battery charger(400watts), a whipper-snipper(400watts), a bar fridge(60watts) plus other smaller loads e.g. the van lights, LCD TV, electric blankets, pedestal fan, range hood etc. N.B. All these figures are input wattages of the appliances, not output. I check all of thes...e with a plug-in Power Meter available from Jaycar or Bunnings. Three of them are in use in our caravan. I have occasional overload trips of the generator, but not many. During summer with the air-con running, a brand new spark plug helps avoid this. After years of good reliable service but with an ever-increasing oil leak which a large Brisbane dealer repeatedly refused to fix under warranty - their story was that the oil filler cap was leaking/not tightened properly, I took it to a Capalaba workshop out of warranty and had the problem fixed properly after a 6 week wait for parts from Honda Australia - Cost: $312. It turns out that the problem was quite rare - the oil level switch assembly was not fitted properly to the crankcase at manufacture and was leaking oil. After years of operation at low oil levels, the timing belt was found to be brittle and cracked in numerous places and needed to be replaced as well. Honda Australia had only one of the three parts required and the workshop back-ordered the others for a promised 5 week delivery, which turned into 6 weeks. I am now happy that my generator is operating as well, or even better than it ever did. It would have been better had Honda Australia maintained adequate stocks of spare parts for their best-selling generator or helped their dealers more in maintaining some reasonable inventory of parts.
Honda makes quality gear
I've had the eu10i and I've had the eu20 I for over 5 years we travelled around Australia for 5 years in our traveller van and used it to run our ctek battery charger to charge our batteries when there wasn't enough sun for the solar panels to do the job we found it very reliable easy to start and very quiet I recommend the Honda generator to my friends
If it isn't a top brand, it's a waste of money
Having spent many years living on cruising boats and motorhomes I got see and use many brands of generators, at the end of the day most of them were a waste of money, some of them could not maintain any serious output without cooking the electronics, others were just sheer dogs to start while others were so noisy that you needed shift anchor to get away from them. Needless to say many of them ended up in the dump bin.
Coming back to the Honda, over a fifteen year period only parting with them when selling the yacht or motorhome, I could leav...e my boat unattended for many months at a time and when it came time to start the little EU20i it would start almost immediately, from then on all that would be needed to start it was to ease, note 'ease' the starting cord out and it would start instantly. In motorhomes I used one for six years 3-4 times times a week to run the air conditioning which claims to have rating of 2.3 hp the Honda ran it a full capacity with ease in the eco mode. All I ever had to do to it was change it's oil and wash the air filter, I have never had need to change a spark plug or to have it serviced. Knowing how to balance the power load is important though, do not expect it to like running the air conditioner and the electric hot plate at the same time. It is light enough to manhandle easily and a delight use, it would take a lot of convincing to get me to buy another brand.
Questions & Answers
Can the base 'legs' be removed from the Honda EU22i? [to enable it to fit in caravan locker]
i have a honda 20i inverter generator the thing runs for 5 to 20 mins then cuts out any help appreciated on how to fix
it dpends on how many hours its run for,how often its serviced,could be spark plug,air cleaner dirty,oil level low.
went good for bout 18 months then nothing but trouble
would not buy another one
i bought a kings 3,5 for 389.00 and it does a better job
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