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Neil JBrisbane
Great mower, pity about the service techs and mistruths that come with the mower
I have had a number of 216's over the past 11 years. They are a good mower, although I now do all my own repairs and that of my fellow contractors due to the poor knowledge of the service staff at selling/servicing dealers. Bent axles, broken gearboxes and low HP are all common problems with these mowers. In the latest generations, broken cables seem to be the new trend. This will be my last lot of HRU216's, I will be moving to a different brand. Warranties are often denied on broken parts, even when it's proven to be manufacturing faults. Sorry Honda, your day has passed.
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BurgaGreater Melbourne (Metropolitan), VIC
- 11 reviews
- 13 likes
I miss my victa mower!
After 15 years, my victa finally packed and decided to call it quits. Against my better judgement, I bought this lawnmower as Honda is a reputable mower brand. My lawn gets chewed and then mowed. It's not a clean cut and a nuisance. I dearly miss my victa and regret not purchasing a victa mower.
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Deck wear
The deck wears out after about 18 months of daily use .A lot of our lawns are sandy and the constant sand blasting from the blades pits and eventually puts holes in deck .It's around $500 to $600 for a new deck including labour .Apparently this is more a W.A. problem. A stronger deck is needed.
1 comment
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Gearbox issues
Working as a contractor I use this machine. I'm quite happy with the cut and speed but find the gearbox is not reliable and often find it needs repairing after 6-12 months. Blades do wear quickly. At $1700 plus now for a new machine out might be time to find a more reliable alternative .
2 comments
James H.Honda
Hi Michael,
Thanks for taking the time to review the HRU216M2. It is great to see that the cut and speed of this model meets the high standards that you would have being a contractor. ... Read more
In respect to the gear box, we would suggest that you take it to your local Honda dealer for inspection, they may be able to assist you in determining the cause of its pre-mature wear. Many thanks, SarahI have spoken with the dealer and they have advised not to fill the bag so full to avoid taxing the gearbox. It would appear the bag is to heavy a load when full. Also it was suggested to give the m... Read more
achine a push when taking off as this is the point at which the gearbox is under most strainSimilar opinion? Write a review on ProductReview.com.au!
Brad
- 2 reviews
- 1 like
Reasonable machine
I do about 7 -10 yards a week with the HRU216M2. Had it for 7 months so far. It has a reliable engine and gearbox. I like the blade brake system as it stops grass flying around when emptying the catcher and allows me to safely move over driveways etc.. The fuel tank is big enough to do at least 3 1/4 acre blocks without refueling. It is not too heavy for me (but I am a 25yr old distance runner) and I also like the front bar for protection and tie down. Now for the cons. It could have a little more power to cut couch grass (which it more...Read more
or less tears). The wash port is absolutely useless even if the grass is only a little damp and even more useless with even half worn blades. Lastly only a minor thing(but annoying). Randomly when mowing(even sometimes on level ground) the blade engaging button pops out.1 comment
James H.Honda
Hi Brad, My name is Sarah and I work in the marketing department here at Honda Power Equipment. Sorry to hear that you had this issue. If you can get in touch with our customer relations team on 1300 ... Read more
559 846 or email us at customer.relations@honda.com.au we will have someone look into this issue for you. Many thanks, SarahSimilar opinion? Write a review on ProductReview.com.au!
ecas1234
- 13 reviews
- 19 likes
just ok
My 216 is up to around 700 lawns, pros: good engine life, good gearbox , 3 speed is an advantage. Cons: have now snapped drive cable blade engage cable, left hand handle bar nut always vibrates loose, it hates cooch lawns, had to bend govener spring to make it rev harder to get through most lawns , fabric catcher gets dirty quickly and blocks airflow not allowing grass to go into catcher. I think its pathetic to call it a commercial mower and not offer a commercial warranty! and I bought mine for au $1350 march 2014 they are $1750 now and I hear the price for exactly the same machine is going up to $1950 in the next month or so , far to expencive!! My next mower will be an after market model.
1 comment
James H.Honda
Hi ecas1234, My name is Sarah and I work in the marketing department here at Honda Power Equipment. Sorry to hear that you had this issue. If you can get in touch with our customer relations team on 1... Read more
300 559 846 or email us at customer.relations@honda.com.au we will have someone look into this issue for you. Many thanks, SarahSimilar opinion? Write a review on ProductReview.com.au!
Disappointed
I own a Honda brushcutter which I regard as a brilliantly designed, reliable & easy to use piece of equipment. So when it came time to get another mower after using so many $300.00 throw away crappy things I thought I'd spurge on a Honda and purchased the HRR216PKUA.
I am sorry to say that I am pretty disappointed. Now, having said that, the disappointed maybe as much with myself as it is with the product. You see, it's clear to me now that I should have gotten the self-propelled model. I have a fairly large yard and when the lawn is f...Read more
airly thick this mower becomes one heavy mother. Now, to put it in perspective I am a 57 year old office worker - but I am not hopelessly unfit (I ride a bike, jog etc) - so I guess my point is - if I needed to be in my thirties and a gym junkie to use this mower - then I wish someone would have told me. I also agree with the reviewer who criticized the height adjustment. It seems to me if you want to mow low - you need to break your back pushing the mongrel - if you want to mow a bit higher - expect to miss most of the grass. On the bright it does start well and has great safety features. But do yourself a favour and get the self-propelled model. Cheers1 comment
James H.Honda
Hi Liquidman101, My name is Sarah and I work in the marketing department here at Honda Power Equipment. Thank you for your feedback. If you would like to discuss this further or have any questions or ... Read more
queries please contact customer.relations@honda.com.au. Many thanks, SarahSimilar opinion? Write a review on ProductReview.com.au!
Bob RAuckland
Reliable but serious flaws
Mine came with the round I bought and is about 10 years old. I am impressed that it still starts first time but performance in the wet is poor (and as a contractor can't wait for sunnier days). It clogs up regularly (so what commercial mowers do have unobstructed chutes?). Length of the handle is a problem as is the lack of camlocks for folding the handle (takes forever each time it goes in or out of the van).
1 comment
James H.Honda
Hi Muttley, My name is Sarah and I work in the marketing department here at Honda Power Equipment. Thank you for your feedback. If you would like to discuss anything further or have any questions or q... Read more
ueries please contact customer.relations@honda.com.au. Many thanks, SarahSimilar opinion? Write a review on ProductReview.com.au!
ok at the moment
Bought 216m2 , starts 1st time, feels strong but its bloody heavy for someone who uses it daily, shute gets clogged a bit and the spring on the self propelled cable twists itself around and jams the self propelled to open occasionally.revs feel slightly low (around 2900-3000) and feels like at $1650 it could be a bit more powerful . Not sure Ive made the right choice but time will tell.
1 comment
James H.Honda
Hi Pat, My name is Sarah and I work in the marketing department here at Honda Power Equipment. Thank you for your feedback. If you would like to discuss anything further or have any questions or queri... Read more
es please contact customer.relations@honda.com.au. Many thanks, SarahSimilar opinion? Write a review on ProductReview.com.au!
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Great FrustrationCaboolture
- 5 reviews
- 8 likes
Inferior chinese poor quality parts
As a contractor, i have used this mower for years. A couple of problems i see are that Honda could move the gearbox out of the catch area and widen the catch area, afterall, we have to catch grass not leave it behind. The blades are far too thin and need constanly changing or the disc enlarged so the blades are shorter. The flute area on these blades goes within a a few hits of twigs or stones (For all those who say raise deck or collect sticks, there is no excuse, there will always be sticks or stones, even after mowing the same lawns for year...Read more
s). The gearbox is strong, really strong but the propel control wire snaps all the time. Motor is fantastic and has so much torque. The good bits however can't make the bad bits about catching grass go away. The customer only see that part. The blade spacers need to be stamped to the bolt desing because it puts too much pressure on the disc and wears out the disc bolt holes, meaning the disc than needs replacing. The wheels should be much sturdier on a contractor mower and maybe the handlebars raised to a higher position. The lay back too far and this causes turning problems where wheels hit trees because of movement forward when turning. I have snapped 3 handlebars in 2 years. They have no middle support and the metal is extremely thin, so thin that when welding back together they burn holes. The handle bar nuts could be replaced with lever action. Honda wont listen to any of this because they also want the after sale repairs. This is why i satyed away from Honda for so long and am thinking of staying away some more. Their motor and gearbox is absolutely fantastic but all those other niggling problems frustrate when trying to work. These mowers end up costing far too much money, gearbox and motor not included. The shaft between the motor and gearbox should be much stronger. This is Australia, we have tough conditions here, we need strength. No use have strong motors and gearboxes if the rest of the equipment does not perform. Motor, perfect. Gearbox, great apart from propel cable and shaft to motor Blades (extremely poor quality), disc(spacers can fix this), cables (stronger propel cable), handlebars (very poor, extra strength near cables, extra height), Wheels(Too much grunt for these garbage wheels)2 comments
In response to myself, if Honda would just change these few small problems, even if this cost extra for myself, the long term benefits would be great.For instance, no getting angry and frustrated beca... Read more
use of a couple simple things ruining your entire day costing money. I would rather pay the extra in the beginning for a higher quality performance than forever be repairing things. Blades, move the gearbox (maybe double row chain driven to make the shoot larger. Stronger handlebars definately, nothing like having to ruin your entire day over handlebars (in all the years of mowing, only Honda have had this problem and for such a fantastic piece of machinery, why would you skimp just to annoy your own customers to make your bottom dollar better. Hell, if it means that your retail shops lose, why not give a few free services so they benefit in the beginning price. Blades now it is ridiculous that the fins, flute, whatever you call them should break befor even using a quarter of the blade. Without fins, the blades are completely useless. I remember sharpening blades, nearlt to nothing but the fins always lasted.I have heard of people rivetting blades together to get away from this problem but to me, that is even more dangerous. That one cable that snaps constantly is so annoying. Yes things maybe cheap to replace but overall they are more expensive, when downtime comes to play. I would rather have one very good mower than 4 heaps of junk. Honda motors were able to adapt to the Rover base. This base is perfect for CATCHING grass. However the lack of gearbox to slow mower but keep revs up is th problem with it. The rover disc and blades make a brilliant cut and they also have the stamped blade nut spacers, which as i said add extra strength to the blade bolts and disc. The full grass shoot is a dream when catching grass, Honda mowers lack this. Mowing grass is the point. Getting negative reactions from customers because Honda leave clippings behind is a major problem. No use mowing grass if you can'ty catch it. If the machine was $2000 and it didn't catch, than it might as well be worth $100. Honda have gone all out on their motors and gearboxes, why don't they finish the product and capture the market completely. Stuff after sales service, give your retailers better commission to compensate or something.James H.Honda
Hi Great Frustration, My name is Sarah and I work in the marketing department here at Honda Power Equipment. Thank you for your feedback. If you would like to discuss this further or have any question... Read more
s or queries please contact customer.relations@honda.com.au or 1300 559 846. Many thanks, SarahSimilar opinion? Write a review on ProductReview.com.au!
gearbox problems
the gearbox in the new 216s are not tough as the old ones,the rear wheels wear to quicklythe cutting deck levels a diffrent,use 4 high lift blades you will find it will mow wet grass,the new bigger bags are a plus but perhaps there putting to much wieght on the gearbox.
1 comment
James H.Honda
Hi simon sadstar, I can see its been a while since you posted this review. If you would like to discuss this further please contact our customer relations team on 1300 559 846 or email us at customer.... Read more
relations@honda.com.au and we will have someone look into this issue for you. Many thanks, SarahSimilar opinion? Write a review on ProductReview.com.au!
Garden_of_weeds
- 5 reviews
- 8 likes
- HRU216
- Selected Review
Heavy, good on short buffalo grass, good for domestic lawn, not jungles.
Heavy, expensive, good on buffalo grass only, useless on wet long grass, even worse if lawn is full of clover.
Good for domestic use if you have large yard and cut the grass every week or two and don't let it get over 10cm or infested with clover and other weeds... Then it is a good machine, expensive but good. Oh but if the grass is Kikuyu and wet don't bother with the catcher it will clog every 6-8 meters you cut.
Grass chute is too narrow, poor catcher /bagging performance on anything but short buffalo lawn.
At least it is self prop...Read more
5 comments
Yes. We've found the same thing. We've only used 19inch push Hondas for years and have probably bought about 30 of them so far. The plastic catcher is better, the mulching is better, the full-width... Read more
rear chute is fantastic, and it will allow you to mow in the rain with no problems. For some obscure reason, most mowermen buy the 21" machines and assume that everyone just puts up with all the problems. Guys, the 19" machines will get your work done a lot faster!You forgot the most important feature they will outlast any other mower have had one for over 25 years and still starts first time every time.
I have a rip of version of this mower, bad i know. I found just giving it more revs, by adjusting spring at throttle to another hole, made it perform and i mow 5-6 lawns a day Also by using 4 high ki... Read more
ck blades, it throws wet clover fine now plus i run my catcher bag to the car wash and blast it clean once a weekSimilar opinion? Write a review on ProductReview.com.au!
andrew24806Victoria, 3777
- 10 reviews
- 2 likes
Good engine but not without it's problems
Good strong engine (unlike the Honda GXV530 in my ride-on mower which exploded prematurely despite regular maintenance) and solid heavy deck. Gearbox still works but needs a push to get it moving in 2nd and 3rd gear but once it is moving it keeps driving all by itself. Large catcher is a bit of a waste when it only fills half of it before the chute (which is only half the width of the rear opening) gets clogged.
If I were buying another mower now I would get the Kawasaki engine on a Proscape or Bushranger base as they are better packages a...Read more
2 comments
Clutch cable adjustment should fix that or it may have a cracked lever on gearbox.
James H.Honda
Hi andrew24806, I can see its been a while since you posted this review. If you are still encountering issues please contact our customer relations team on 1300 559 846 or email us at customer.relatio... Read more
ns@honda.com.au and we will have someone look into this issue for you. Many thanks, SarahSimilar opinion? Write a review on ProductReview.com.au!
OK
Great mower but I have had three of these and found one if used in sandy based areas main housing wears out replacement 500 dollars and if u accidently use premium unleaded motor will over heat and seize another 600 dollars but cant find another to replace it so I stick to Honda till I find better
Great when working
Prob average25 hours a week have to change blades every 4 days which is costly and dealer says change oil weekly so it all adds up
1 comment
James H.Honda
Hi johnau47, I can see its been a while since you posted this review. If you are still encountering issues please contact our customer relations team on 1300 559 846 or email us at customer.relations@... Read more
honda.com.au and we will have someone look into this issue for you. Many thanks, SarahSimilar opinion? Write a review on ProductReview.com.au!
Questions & Answers
Hakan Sasked
What is the difference between a honda Hru216 and Hru216D ?
No answers
Gavasked
I’ve just bought and have not cut lawn with it, got it started and theres no throttle adjustment, it just runs at Idle, or will the revs pick up when cutting?
No answers
Roslyn O'Meleyasked
I have a mower (Honda buffalo classic HRU21D,I am wishing to purchase a catcher to fit my mower please
Details
Honda HRN216PKU2.5(2) | ||||
---|---|---|---|---|
Category | Petrol Lawn Mowers | Petrol Lawn Mowers | Petrol Lawn Mowers | Petrol Lawn Mowers |
Price (RRP) | A$1,749.00 | A$1,749.00 | A$749.00 | |
Power Source | Petrol | Petrol | Petrol | |
Features | Blade Brake, Mulching Capability and Self-Propelled | Blade Brake, Foldable Handle, Mulching Capability and Self-Propelled | Mulching Capability | |
Catcher Type | Rigid | Collapsible | Rigid | |
Catcher Capacity | 70 L | 70 L | 66 L | |
Cutting Deck Material | Plastic | Aluminium Alloy | Steel | |
Cutting Width | 533 mm | 530 mm | 533 mm | |
Height of Cut | 16 mm to 76 mm | 16 mm to 80 mm | 25 mm to 100 mm | |
Number of Blades | 1 | 1 | 2 | |
Manufacturer Warranty | 4 year(s) | 4 year(s) | 2 year(s) | |
Engine / Motor | ||||
Engine Name | Honda GXV160 4 Stroke | Honda GXV160 | GCV170 | |
Engine Type | 4-Stroke | 4-Stroke | 4-Stroke and OHV (Overhead Valve) | |
Brand | Honda | Honda | Honda | |
Engine Displacement | 160 cc | 167 cc |
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James H.Honda
Hi Franky,
Thanks for your feedback. Please know this has been passed onto management and our engineers. ... Read more
Many thanks, Sarah