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MariaSydney, NSW
Worse vacuum I have ever used ... .I regret buying this have had nothing but trouble don't waist your money....
Carpet and tiles both it doesn't clean at all it doesn't tip over its quite heavy looks good but isn't im very unhappy with this product wish I didn't waist my money. I bought it from Godfrey at St martins Village Blacktown nsw
Purchased in May 2018 at Godfreys for $650.00.
5 comments
Yes sure typical response I knew it that's why I'm so disappointed in this product I have just stated that is was checked and there was no blockages in the vacuum
Godfrey G.Hoover
Hi Maria,
We had also asked for the below details to be able to assist further, although have not revived response.
Was the machine booked in through the store for further inspection by the service ce...
Shocker absolutely useless
The worst vacuum cleaner ever.
Like pulling a truck around
Useless suction
A shocker. Should never be selling these cleaners .
How could a vacuum cleaner like this go on the market
Hopeless any Type of flooring
And the weight!!
Purchased for $499.00.
1 comment
Godfrey G.Hoover
Hi,
We are sorry to hear of the issues you are experiencing with your machine.
Loss of suction can be caused by a blockage in the machine, blockages can occur in the head, rod, hose and filters....
Great suction!
I use this on thick carpets, hard wood floors and thin carpets. The suction is awesome and the vibrating function makes sure it picks up everything. The only downside is that it tips over easily and the pipe can get twisted. That aside, I still prefer having those extra clean surfaces!
Purchased in August 2018 at Godfreys Physical Stores.
1 comment
Godfrey G.Hoover
Hi,
Thank you for taking the time to provide your feedback.
We are glad to hear that you are happy with your purchase.....
Find out how Hoover Action Pets compares to other Barrel Vacuum Cleaners
Know better, choose better.
Karen S.Perth, WA
- 2 reviews
- 1 like
Worst vacuum ever
Went to Godfreys around July 2019 and was talked into this. So awkward to move around, is heavy, grip type handle is a pain, constantly tips over, hose gets twisted and the short cord is irritating. Good suction on carpet, removes alot of pet hair, ok on the tiled areas. Hard to store. Paid $459.00.
I think in all honesty it's the worst vacuum I have bought in 37 years. Turned me off Hoover for life now.
I will go and get the stick vacuum I wanted to start with.
Purchased in July 2019 at Godfreys for $459.00.
MelMetropolitan Adelaide, SA
- 3 reviews
- Action Pets Bagged
- Verified purchase
Don't think I could hate vacuuming more
Short chord, heavy body that flips over but reluctant to follow, small wheels so under carriage constantly gets stuck on chord!!!! (This is the most aggravating aspect). This is a cumbersome and awkward machine that make vacuuming unbearable. Power head on carpet does work well but were told we needed a separate standard head for hard surfaces as shouldn't use power head all the time /on hard and it actually doesn't work on hard, so you need to chop and change which is awkward and often difficult to remove. Advised the bagless version was not a...
Read mores good so stupidly went for bagged. Not only are the bags expensive, also got a separate chamber attachment at extra cost; this at least gives satisfaction of seeing dirt picked up. So the add on chamber is basically the only remote positive in this expensive saga. Clearly designed by someone who doesn't vacuum in the real world more than 1m Infront of them. After 18 months we all agreed ditch it on the curb for some other poor sucker to be tortured with and we now see the worth in spending extra money on a Dyson chordless.Purchased in February 2018 at Godfreys Physical Stores for $499.00.
AlbertoMetropolitan Adelaide, SA
Wish I'd read the other reviews before I bought it
I went along to buy another Nilfisk but listened to the salesperson and got sold the Hoover Action Pets instead. The cleaner head takes large amounts of pile off our (expensive) carpets. The machine's capacity is small so the bag doesn't fill properly and needs replacing after every clean. The cleaner head is too high and doesn't fit under some furniture and too wide so doesn't fit into some spaces. I still use the old Nilfisk floor tool on the tiles. There is no handle on top of the machine so moving it around is cumbersome. The hose gets a kink it. In short a waste of $400+. I'll abandon this machine and go and buy a Nilfisk, which I should have got in the first place.
Purchased in June 2019 at Godfreys for $430.00.
1 comment
I eventually took the Hoover back to Godfreys and they kindly did an exchange (with cash adjustment) so I now have the Nilfisk which I originally intended to buy. My carpets and I are much happier!
Greg
- 8 reviews
- 4 likes
don't bother if you have pets
I could have bought a cheaper cleaner but got sucked in by the salesman. The pet feature is useless as the head keep blocking up, the machine tips over by looking at it and the bag capacity is far too small. I wouldn't recommend it to anyone. The machine is crap.
Purchased in March 2019 for $500.00.
Replaced it after 8 months
This vacuum is useless with so many design faults I don't believe that anyone at Hoover actually does the vacuuming. The power cord is too short, the pipe doesn't twist at both ends which kinks continually, the body of the vacuum is too low to the ground and tips over all the time, suction is poor, the dirt collector is too small.
Purchased in March 2018 for $399.00.
Questions & Answers
francis fountainasked
my turbo head keeps turning off
3 answers
My unit is just terrible .....but hoover will not help there happy they got my money now there taking no responsibility typical
Useless or of the worst vacuum cleaners
Godfrey G.Hoover
Hi Francis,
We are very sorry to hear of the issues you have experienced with your machine.
Please take this machine into your nearest Godfreys Store with your proof of purchase to be inspected by the staff and if need be, booked in with our repair team to inspect and test further. If the machine is not under the warranty, please see below link for more information on repairs:
https://www.godfreys.com.au/vacuum-servicing-repairs
Good luck with your machine!
Regards,
The Hoover Team
Kerrin L.asked
we just bought a 5007ph action pets vac. what setting should the variable speed dial be set to?
1 answer
Godfrey G.Hoover
Hi Kerrin.
The suction strength needed will be different for all flooring types.
There is a guide on the machine showing curtains, upholstery, rugs, carpet and hard floors, the images will light up as the dial is rotated.
Regards,
The Hoover Team
Maggieasked
Hi
How much does this unit weigh in k.g as I find it quite heavy when it drags behind me while I’m vacuuming it’s not lightweight at all
2 answers
Godfrey G.Hoover
Hi Maggie,
The weight of the Hoover Action Pets is 8.2kg.
Regards,
The Hoover Team
Yes I hate it ......worse money i have ever spent
Details
Hoover Action Pets Bagless3.8(12) | Hoover Action Pets Bagged3.8(30) | |
---|---|---|
Category | Barrel Vacuum Cleaners | Barrel Vacuum Cleaners |
Price (RRP) | $399.00 | $499.00 |
Bin Capacity | 2.5 L | 2.5 L |
HEPA Filter | Yes | Yes |
Attachments | Combination Floor Head, Crevice Tool, Dusting Brush, Flexible hose, Power Head Floor Tool, Telescopic Rod | Combination Floor Head, Crevice Tool, Dusting Brush, Flexible hose, Power Head Floor Tool, Telescopic Rod, Turbo Tool, Upholstery Tool |
Type | Bagless | Bagged |
Cord Length | 5 m | 5 m |
Power | 1,600 W | 1,300 W |
Manufacturer Warranty | 2 year(s) | 2 year(s) |
Manual | Download manual |
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Godfrey G.Hoover
Hi Maria,
Read moreIf you are still experiencing issues the machine will need to be taken into your nearest Godfreys store to be booked in for further inspection. Regards, The Hoover TeamWe are sorry to hear of any issues you are experiencing with your machine.
We would advise to check the machine for blockages and replace the filters if needed, it is recommended to replace the filters every 6-9 month depending on use....