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MariaSydney, NSW
Worse vacuum I have ever used ... .I regret buying this have had nothing but trouble don't waist your money....
Carpet and tiles both it doesn't clean at all it doesn't tip over its quite heavy looks good but isn't im very unhappy with this product wish I didn't waist my money. I bought it from Godfrey at St martins Village Blacktown nsw
Purchased in May 2018 at Godfreys for $650.00.
5 comments
Yes sure typical response I knew it that's why I'm so disappointed in this product I have just stated that is was checked and there was no blockages in the vacuum
Godfrey G.Hoover
Hi Maria,
We had also asked for the below details to be able to assist further, although have not revived response.
Was the machine booked in through the store for further inspection by the service ce...
Cameron Ceracchi
- 2 reviews
Great Power!
Was very surprised by the amount of dust sucked from my carpet the first time using the machine. Realised how much i was missing after my cheap kmart one broke. The power head is great for carpet, but the power needs to be turned down for rugs - or use the non powered head. Bagged which doesn't bother me. Does however have tendency to topple over with with little wheels.
Purchased in September 2019 at Godfreys for $400.00.
1 comment
Godfrey G.Hoover
Hi Cameron,
Thank you for taking the time to provide your feedback.
We are glad to hear that you are happy with your purchase....
Ankur R.Sydney, NSW
Highly highly recommended
Wow, what a vaccuum cleaner. Cleans so neatly and nicely. So easy to carry around, even gets the hair out. Highly recommended. Been using it for more than 3 months and simply loving it.
Purchased in March 2020 at Godfreys Online Store for $349.00.
1 comment
Godfrey G.Hoover
Hi Ankur,
Thank you for taking the time to provide your feedback.
We are glad to hear that you are happy with your purchase....
Find out how Hoover Action Pets compares to other Barrel Vacuum Cleaners
Know better, choose better.
Great suction!
I use this on thick carpets, hard wood floors and thin carpets. The suction is awesome and the vibrating function makes sure it picks up everything. The only downside is that it tips over easily and the pipe can get twisted. That aside, I still prefer having those extra clean surfaces!
Purchased in August 2018 at Godfreys Physical Stores.
1 comment
Godfrey G.Hoover
Hi,
Thank you for taking the time to provide your feedback.
We are glad to hear that you are happy with your purchase.....
Shilpa B.Sydney, NSW
- Action Pets Bagged
- Verified purchase
Very nice love my vaccum hoover is the best
I use it for both carpet and hard surface tiles in the kitchen
I love it .. it gives a clean smooth carpet and even picks up the minutest of the dust from with in the carpet or mats.i can definitely see the difference between using the cheap ones from kmart and this one.. just love it
Purchased in July 2019 at Godfreys for $479.00.
1 comment
Godfrey G.Hoover
Hi Shilpa,
Thank you for taking the time to provide your feedback.
We are glad to hear that you are happy with your purchase....
Suction not great
After my Hoover core+ got downgraded to a shed vacuum due to it falling apart (no loss of suction) I decided it was time for a new one. My only option was to go another Hoover as my previous experiences are extremely positive. I purchased the Hoover Action with high expectations and it has been a disappointment. The handle and hose attachment are very flexible but I found the constant movement irritated my wrist and I was constantly untangling it. This vacuum has a lot less suction than my previous Hoover which I find frustrating, the power...
Read morehead works fine on carpet but it takes some going over on my tiles and floor boards. Upon investigating the Hoover Action is 500w less than my previous one and boy you notice! The one positive for this vacuum is that it is very lightweight and the powerhead is more slimline. I am currently deciding whether to return tomorrow and pay an extra $200 for the bigger wattage Hoover....Purchased in October 2019 at Godfreys Physical Stores for $370.00.
JoanneSydney, NSW
- 4 reviews
Hoover hero
We recently purchased a hoover action powerhead after owning a Dyson stick vacuum for a number of years. Wow! What a difference it makes to spend the money on a product that actually does the job well. We were recommended this product byt the salesman at Godfrey and we are so pleased we listened to his advice! Highly recommend.
Purchased in August 2019 at Godfreys.
WendyChefGreater Melbourne (Metropolitan), VIC
- 12 reviews
- 7 likes
- Action Pets Bagless
- Verified purchase
The most versatile vacuum cleaner I have ever had
I don't often call into shopping mall based vacuum cleaner shops, so this was a first. Our treasured Shark vacuum cleaner died and needed replacement. I spent ages on the internet building a short list and then happened on the Hoover Action powerhead. The shop associate (Godfrey's) was extremely helpful and really understood my needs which were: super compact yet powerful, easy to put away, long and retractable cord, motorised head, quiet when in use, good suction, bagless, stable when in use (ie. no tipping). Not too ugly. Well, the colour is...
Read more a bit garish but every other box was ticked and more. The floor LED lights are bright and handy. We have 2 rooms of carpet, the rest wood and tiles. Perfect. Our old accessories fitted so I don't need Hoover's rather lightweight ones. Long hose, adjustable wand, comfy handle and so very easy to empty and clean. It is mid-range price-wise but good value due to its quality. My 2 year old grand-daughter can even use it. And it tucks away neatly into a very small space. Very happy with the choice (and got a trade in for the broken Shark as well).Purchased in September 2019 at Godfrey's Doncaster Westfield for $329.00.
Rita E.Sydney, NSW
- 3 reviews
Excellent product
This vacuum cleaner is perfect for on all surfaces. Using the powerhead on carpet (only) gives an incredible clean and really lifts out the dirt. I can't compare or to any other vacuum cleaner I have used.
It is very compact and light weight, and makes storage easy.
Purchased in November 2018 at Godfreys for $350.00.
Find out how Hoover Action Pets compares to other Barrel Vacuum Cleaners
Know better, choose better.
AlbertoMetropolitan Adelaide, SA
Wish I'd read the other reviews before I bought it
I went along to buy another Nilfisk but listened to the salesperson and got sold the Hoover Action Pets instead. The cleaner head takes large amounts of pile off our (expensive) carpets. The machine's capacity is small so the bag doesn't fill properly and needs replacing after every clean. The cleaner head is too high and doesn't fit under some furniture and too wide so doesn't fit into some spaces. I still use the old Nilfisk floor tool on the tiles. There is no handle on top of the machine so moving it around is cumbersome. The hose gets a kink it. In short a waste of $400+. I'll abandon this machine and go and buy a Nilfisk, which I should have got in the first place.
Purchased in June 2019 at Godfreys for $430.00.
1 comment
I eventually took the Hoover back to Godfreys and they kindly did an exchange (with cash adjustment) so I now have the Nilfisk which I originally intended to buy. My carpets and I are much happier!
Mike BuchananWide Bay-Burnett, QLD
- 2 reviews
- 2 likes
- Action Pets Bagged
- Verified purchase
Most useless vacuum cleaner I have ever owned
1. Very heavy and cumbersome.
2. Power cord too short.
3. Smooth floor head sweeps rather picks up dust, especially on tiles.
4. Always having to clean the brush on this head as keeps getting blocked up with dust and fluff.
5. Won’t roll over the cord as the wheels are too short.
6. The power head works ok on carpets but the other head is useless on carpets as doesn’t suck up small bits of fluff.
7. Tips over easily
Purchased in April 2018 at Godfreys for $479.00.
Questions & Answers
francis fountainasked
my turbo head keeps turning off
3 answers
My unit is just terrible .....but hoover will not help there happy they got my money now there taking no responsibility typical
Useless or of the worst vacuum cleaners
Godfrey G.Hoover
Hi Francis,
We are very sorry to hear of the issues you have experienced with your machine.
Please take this machine into your nearest Godfreys Store with your proof of purchase to be inspected by the staff and if need be, booked in with our repair team to inspect and test further. If the machine is not under the warranty, please see below link for more information on repairs:
https://www.godfreys.com.au/vacuum-servicing-repairs
Good luck with your machine!
Regards,
The Hoover Team
Kerrin L.asked
we just bought a 5007ph action pets vac. what setting should the variable speed dial be set to?
1 answer
Godfrey G.Hoover
Hi Kerrin.
The suction strength needed will be different for all flooring types.
There is a guide on the machine showing curtains, upholstery, rugs, carpet and hard floors, the images will light up as the dial is rotated.
Regards,
The Hoover Team
Maggieasked
Hi
How much does this unit weigh in k.g as I find it quite heavy when it drags behind me while I’m vacuuming it’s not lightweight at all
2 answers
Godfrey G.Hoover
Hi Maggie,
The weight of the Hoover Action Pets is 8.2kg.
Regards,
The Hoover Team
Yes I hate it ......worse money i have ever spent
Details
Hoover Action Pets Bagless3.8(12) | Hoover Action Pets Bagged3.8(30) | |
---|---|---|
Category | Barrel Vacuum Cleaners | Barrel Vacuum Cleaners |
Price (RRP) | $399.00 | $499.00 |
Bin Capacity | 2.5 L | 2.5 L |
HEPA Filter | Yes | Yes |
Attachments | Combination Floor Head, Crevice Tool, Dusting Brush, Flexible hose, Power Head Floor Tool, Telescopic Rod | Combination Floor Head, Crevice Tool, Dusting Brush, Flexible hose, Power Head Floor Tool, Telescopic Rod, Turbo Tool, Upholstery Tool |
Type | Bagless | Bagged |
Cord Length | 5 m | 5 m |
Power | 1,600 W | 1,300 W |
Manufacturer Warranty | 2 year(s) | 2 year(s) |
Manual | Download manual |
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Godfrey G.Hoover
Hi Maria,
Read moreIf you are still experiencing issues the machine will need to be taken into your nearest Godfreys store to be booked in for further inspection. Regards, The Hoover TeamWe are sorry to hear of any issues you are experiencing with your machine.
We would advise to check the machine for blockages and replace the filters if needed, it is recommended to replace the filters every 6-9 month depending on use....