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Tracy R
- 3 reviews
The absolute BEST vacuum I had had!
Every single vacuum I have had has not lived up to this.
Super powerful suction down to gentle for curtains etc
I have 2 very very furry German Shepherds, and this means vacuuming every single day.
The amounts of dog hair and dust is infinite and this vacuum has my home looking immaculate, even if I have to vacuum every day. No other Vacuum has been this good.
Its a pleasure.
I had hard wood floors and carpet, the vacuum doesn't tip over easily, and the good thing is, the vacuum shell is white, which means no more black rubber marks left on ...
Purchased in October 2020 at Godfreys for $499.00.
1 comment
Shocker absolutely useless
The worst vacuum cleaner ever.
Like pulling a truck around
Useless suction
A shocker. Should never be selling these cleaners .
How could a vacuum cleaner like this go on the market
Hopeless any Type of flooring
And the weight!!
Purchased for $499.00.
1 comment
Godfrey G.Hoover
Hi,
We are sorry to hear of the issues you are experiencing with your machine.
Loss of suction can be caused by a blockage in the machine, blockages can occur in the head, rod, hose and filters....
JenjenGreater Melbourne (Outer), VIC
- 4 reviews
Great suction on all surfaces
I love this vacuum. I recently upgraded from an Electrolux bag less vacuum.
I have pets so I needed something that could clean efficiently and quickly and this does just that. I go from hard floor to carpet without needing to change the head. And with a flick of the switch I get extra power to deep clean the carpet.
Being a bagged vacuum its actually a much cleaner machine and doesn't need all the maintenance a bagless vacuum needs.
Only con is that it's a bit hard to maneuver around objects.
Purchased in May 2020 at Godfreys Physical Stores for $420.00.
1 comment
Godfrey G.Hoover
Hi Jen,
Thank you for taking the time to provide your feedback.
We are glad to hear that you are happy with your purchase and that the machine suits your needs....
Find out how Hoover Action Pets compares to other Barrel Vacuum Cleaners
Know better, choose better.
reiBee
- 6 reviews
- 2 likes
- Action Pets Bagless
- Verified purchase
Great for our 2-bed carpeted apartment with dog
Great vacuum - picks up a tonne of stuff out of the carpet. Our 2-bed apartment is fully carpeted so we invested in this vacuum a few months ago and it works a charm. Picks up all of the hair from our long-haired dog. The carpet looks visibly much cleaner after a vacuum which we do a couple of times a week.
Works on the tiled surfaces in our kitchens and bathrooms also. The powerhead is great! And the unit and powerhead are pretty quiet. Stable and doesn't tip, and it also pretty lightweight, even with the special head.
Purchased in January 2020 at Godfreys Physical Stores for $369.00.
1 comment
Godfrey G.Hoover
Hi,
Thank you for taking the time to provide your feedback.
We are glad to hear that you are happy with your purchase and that the machine suits your needs....
AMAZING! 3 dogs, asthma & shaggy carpet.
I had been researching this vacuum for a few weeks/a month as my mum has the bag version. I have 3 dogs that shed a LOT, a German Shepherd, Maremma & Staffy plus asthma. I am THRILLED with this. If you've been thinking about it- DO IT! It performs beautifully on carpet and hardwood floors. Brilliant suction and it has improved my asthma by MILES.
Purchased in May 2020 at Godfreys for $399.00.
1 comment
Godfrey G.Hoover
Hi Abi,
Thank you for taking the time to provide your feedback.
We are glad to hear that you are happy with your purchase and that it has helped to improve your health....
AlexSouth East Queensland, QLD
- 5 reviews
- Action Pets Bagged
- Verified purchase
Great vacuum cords a bit short
I love this vacuum it's powerful great suction especially the light option with more power with the spinning head brilliant but it's an absolute pain with such a short cord and it tips over constantly I'll quite often turn to see it upside down and it's so frustrating
Purchased in March 2019 for $299.00.
it has so much suction power that it sucks up my cords aggressively enough to detach the whole plug from the wall
Carpet, tiles and floor boards. This vacuum cleaner works well on all these different types of flooring. The vacuum cleaner performs excellently on different surfaces it performed consistently regardless of what material the floor is made out of. It has no issues with tipping over.
Purchased in January 2018 at Godfreys for $500.00.
1 comment
Godfrey G.Hoover
Hi Jessie,
Thank you for taking the time to provide your feedback.
We are glad to hear that you are happy with your purchase....
mikeWide Bay-Burnett, QLD
- 5 reviews
- 3 likes
Really cleans carpet well
Christine loaned me her one and its great .cleans carpet of dog hair and smell.
Very strong construction ..heavy build almost commercial standard I recon.
Does trip over its own lead and hose sometimes. Will definitely buy it off her
Purchased for $250.00.
1 comment
Godfrey G.Hoover
Hi Mike,
Thank you for taking the time to provide your feedback.
We are glad to hear that you like this machine and that it works well for what you need....
Jen ASouth East Queensland, QLD
- 5 reviews
An excellent product, I'm very happy with it.
I chose this in part because it has a bag, which I find cleaner and tidier. It has a large capacity so I have only needed to change the bag once in the 11 months I've had it. It's thorough, light to manoeuvre and picks up pet hair no trouble.
Purchased in January 2019 at Godfreys Physical Stores for $239.00.
1 comment
Customer S.Hoover
Hi Jen
Thank you for your feedback it is certainly appreciated.
We will pass on this feedback onto our product team....
Find out how Hoover Action Pets compares to other Barrel Vacuum Cleaners
Know better, choose better.
JoannaCentral Highlands and Goldfields, VIC
- 3 reviews
- 1 like
Omg I'm in love
For so many years I kept buying cheap vacuum cleaners and then replacing them with another one. This year I bought a slightly more expensive one with a well known brand name and omg I'm so impressed. First vacuum I filled two bags that's how much the other vacs left behind. My carpet is so clean.
Purchased in May 2018 at Godfreys for $599.00.
1 comment
Godfrey G.Hoover
Hi Joanna,
We are so glad to hear that you are happy with your purchase.
Regards,
The Hoover Team
Karen S.Perth, WA
- 2 reviews
- 1 like
Worst vacuum ever
Went to Godfreys around July 2019 and was talked into this. So awkward to move around, is heavy, grip type handle is a pain, constantly tips over, hose gets twisted and the short cord is irritating. Good suction on carpet, removes alot of pet hair, ok on the tiled areas. Hard to store. Paid $459.00.
I think in all honesty it's the worst vacuum I have bought in 37 years. Turned me off Hoover for life now.
I will go and get the stick vacuum I wanted to start with.
Purchased in July 2019 at Godfreys for $459.00.
MelMetropolitan Adelaide, SA
- 3 reviews
- Action Pets Bagged
- Verified purchase
Don't think I could hate vacuuming more
Short chord, heavy body that flips over but reluctant to follow, small wheels so under carriage constantly gets stuck on chord!!!! (This is the most aggravating aspect). This is a cumbersome and awkward machine that make vacuuming unbearable. Power head on carpet does work well but were told we needed a separate standard head for hard surfaces as shouldn't use power head all the time /on hard and it actually doesn't work on hard, so you need to chop and change which is awkward and often difficult to remove. Advised the bagless version was not a...
Read mores good so stupidly went for bagged. Not only are the bags expensive, also got a separate chamber attachment at extra cost; this at least gives satisfaction of seeing dirt picked up. So the add on chamber is basically the only remote positive in this expensive saga. Clearly designed by someone who doesn't vacuum in the real world more than 1m Infront of them. After 18 months we all agreed ditch it on the curb for some other poor sucker to be tortured with and we now see the worth in spending extra money on a Dyson chordless.Purchased in February 2018 at Godfreys Physical Stores for $499.00.
KaytlynSouth East Queensland, QLD
- 4 reviews
- 3 likes
Does the job
I bought this vacuum when I was living with my housemates dogs and cats. It managed to pick up hair best on carpet, but sometimes struggled sucking up items off the tiled/timber flooring. This vacuum has a vet short chord of maybe 3m. It makes for a very annoying chore having to unplug and use multiple powerpoints throughout the house. The vacuum comes with lots of different heads for cleaning cars etc.
Purchased in July 2018 at Godfreys.
The reviewer stated that an incentive was offered for this review
antjeSouth East Queensland, QLD
- 4 reviews
- Action Pets Bagged
- Verified purchase
Good Vacuum performance
The vacuum cleaner has great suction and definitely works well with the power head for dog hair. The power cord however is not long enough and I always need an extension cord attached. The wheels on it are very small and it tips over very easily. The flexi hose also kinks a lot as both ends don't swivel. It is a very efficient cleaner other than the other draw backs mentioned, but I also bought it on price and for the power head which is amazing. I also like the variable suction control for different uses, and it's very quiet.
Purchased in April 2018 for $499.00.
AnushkaVictoria
- 10 reviews
- 1 like
Fantastic for carpets
We have mainly carpets but a few tiled areas. Have found this vacuum cleaner to be perfect for our needs . We recently tested it next to a Dyson dc54 and what the Hoover did in one go took the Dyson about 8 times going over . Very happy with our purchase. Only complaint is it often tips over
Purchased at Godfreys for $479.00.
Find out how Hoover Action Pets compares to other Barrel Vacuum Cleaners
Know better, choose better.
Liza Ryan O.
- 4 reviews
Great Vacuum Purchase
Great vacuum if you have pets. Good suction and has a power head or normal head options. Works well in mats/rugs and hard flooring. Definitely sucks up all the pet hair. Relatively light and easy to drag around. Need to change bags but that isn’t a major problem for me.
Purchased in November 2018 at Godfreys for $300.00.
soozPerth, WA
- 9 reviews
- 3 likes
Disappointing
Bought the Hoover Pet Action to replace the wonderful little Hoover Smart. I explained that I had a small apartment style living where storage was a consideration to purchase. I was told that this was an upgrade to the Smart.
Totally disappointed with the Hoover Action Pet. Suction was acceptable however
1. The cleaner is heavy and not very maneuverable. It would frequently tip over onto its side or back
2. The head is so large that it would not easily fit under furniture
3. It is bulky to store, requiring to be broken down into individual parts before stowing. This made the cleaning process less convenient.
The Hoover Smart had just as good suction, and none of the issues mentioned above.
Purchased in July 2018 for $479.00.
GarethPerth, WA
Epic Fail
It is difficult to believe a company that has been making this equipment for 100 years could develop such a frustrating machine. As mentioned by others the cord is a bit on the short side, but the deal breaker for me is the poor tracking which causes the machine to tip over. As you pull it along you may as well flip a coin as to which way it will drive, and if you want it to follow along behind you best results seem to be attained in the upside down position.
Apart from that it works great.
Purchased in August 2017 at Godfreys for $500.00.
Greg
- 8 reviews
- 4 likes
don't bother if you have pets
I could have bought a cheaper cleaner but got sucked in by the salesman. The pet feature is useless as the head keep blocking up, the machine tips over by looking at it and the bag capacity is far too small. I wouldn't recommend it to anyone. The machine is crap.
Purchased in March 2019 for $500.00.
Replaced it after 8 months
This vacuum is useless with so many design faults I don't believe that anyone at Hoover actually does the vacuuming. The power cord is too short, the pipe doesn't twist at both ends which kinks continually, the body of the vacuum is too low to the ground and tips over all the time, suction is poor, the dirt collector is too small.
Purchased in March 2018 for $399.00.
Questions & Answers
francis fountainasked
my turbo head keeps turning off
3 answers
My unit is just terrible .....but hoover will not help there happy they got my money now there taking no responsibility typical
Useless or of the worst vacuum cleaners
Godfrey G.Hoover
Hi Francis,
We are very sorry to hear of the issues you have experienced with your machine.
Please take this machine into your nearest Godfreys Store with your proof of purchase to be inspected by the staff and if need be, booked in with our repair team to inspect and test further. If the machine is not under the warranty, please see below link for more information on repairs:
https://www.godfreys.com.au/vacuum-servicing-repairs
Good luck with your machine!
Regards,
The Hoover Team
Kerrin L.asked
we just bought a 5007ph action pets vac. what setting should the variable speed dial be set to?
1 answer
Godfrey G.Hoover
Hi Kerrin.
The suction strength needed will be different for all flooring types.
There is a guide on the machine showing curtains, upholstery, rugs, carpet and hard floors, the images will light up as the dial is rotated.
Regards,
The Hoover Team
Maggieasked
Hi
How much does this unit weigh in k.g as I find it quite heavy when it drags behind me while I’m vacuuming it’s not lightweight at all
2 answers
Godfrey G.Hoover
Hi Maggie,
The weight of the Hoover Action Pets is 8.2kg.
Regards,
The Hoover Team
Yes I hate it ......worse money i have ever spent
Details
Hoover Action Pets Bagless3.8(12) | Hoover Action Pets Bagged3.8(30) | |
---|---|---|
Category | Barrel Vacuum Cleaners | Barrel Vacuum Cleaners |
Price (RRP) | $399.00 | $499.00 |
Bin Capacity | 2.5 L | 2.5 L |
HEPA Filter | Yes | Yes |
Attachments | Combination Floor Head, Crevice Tool, Dusting Brush, Flexible hose, Power Head Floor Tool, Telescopic Rod | Combination Floor Head, Crevice Tool, Dusting Brush, Flexible hose, Power Head Floor Tool, Telescopic Rod, Turbo Tool, Upholstery Tool |
Type | Bagless | Bagged |
Cord Length | 5 m | 5 m |
Power | 1,600 W | 1,300 W |
Manufacturer Warranty | 2 year(s) | 2 year(s) |
Manual | Download manual |
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Godfrey G.Hoover
Hi Tracy,
Read moreRegards, The Hoover TeamThank you for taking the time to provide your feedback.
We are glad to hear that you are happy with your purchase and that the machine suits your needs....