Cleans OK but from new the battery barely lasts long enough to do much more than a room and takes hours to recharge. I see Hoover replies that it's not a replacement for a normal vac but it's not exactly cheap and nowhere does the packaging nor their agent Godfreys state otherwise. Disgraceful conduct by both parties and my last purchase involving either.

Have had nothing but problems you have to practically dismantle and unclog after every use or the battery cuts out. When i took it back i was told by 2 sales people that clogging up was a common problem. It was nearly out of warranty but again hardly used cos so unpracticle. I will go back to my tried and tested VAX as they dont let you down in a couple of years they normally last at least 10 or 12 years with no problems. Shame on Hoover for promoting this product as an efficient pet hair cleaner dont buy as its a waste of money.

We were out to buy Dyson and stopped at Godfrey FountainGate, they said we have much better vacuum and shown us against Dyson.
The trick they used were that they were using a clogged up (not cleaned for a while) dyson vacuum (now we know why this one seems better that time) against a cleaned hoover vacuum.
This one is no way near Dyson,
Battery, operation time, getting clogged so quick.
We won't go to the Godfrey ever as they have dodgy sales people to manipulate.
We lost over $600 But learnt a lesson.
Do not trust Godfrey vacuum ever again.

I was sold this vac for a quick tidy up. As with all other comments the battery died very quickly and then stopped working on high. Now completely dead. Would not ever buy a Hoover again. What a shame that this product is such poor quality and marketed (pushed) by Godfrey's. Now will not shop there again - used to be my shop of choice.

Hoover if you know the Battery is crap why do you not find a better one or make replacement ones cheaper to buy $170 is way to much to soend after Paying $699 for ie to only last a short time

works on low speed stops soon as i press fast speed button just works on low speed less than two years old fills up to quick would a faulty battery cause this

The man at godfreys sold me this vacuum cleaner using bicarbonate or baking powder. A fine dust I would say. Now they won’t repair my air stick pro because they tell me I’ve used it on fine dust.
The battery’s are only covered for a year in its warranty, however after reading reviews the battery seems to be the issue, and rarely lasting beyond a year. The customer service people said I needed to factor in environmental and useage. Well my vacuum lives in my lounge and I use it on tiles and wool carpet.
I would STRONGLY advise not to buy this vacuum. After paying in excess of $500 for it, do I think it’s fair it’s only expected to last a year? No I don’t.

Purchased to replace a Dyson DC05 Absolute as needed some parts after 22 years, can't source so repaired it myself and bought a hoover airsick pro, seemed great for about 1 month then the head failed no HI function...returned to store and "fixed". went well for 6 months and now won't stay on high just turns self off. Battery has significantly reduced and a second battery is exorbitantly priced and won't work as it has to be on the unit to charge!! hello!! Use it every week and for quick tidy ups but can't be relied on for weekly clean. Still need to go and buy a new vacuum.

Great for a couple of months, then it started, electric foot roller died. power boost stopped and then not enough power to drag the dust into collection area so pipes blocked up. This machine is so hopeless it's a joke please be kind to yourself do not think about purchasing this toy

Worked great for a year, then battery went and was replaced under warranty.
Now the battery has gone again not even a year later, the hose on the power head had spilt so I got that replaced, even their floor model had a spilt in it when I showed him what I was talking about.
I replaced the brush as it works on high for 2 mins then the brush won't spin, this was happening before I replaced the brush.
What in the hell is wrong with the vacuum now?
Ended up buying a new Samsung stick vacuum, but hoping to fix the Hoover so it can be stored and used in my son's room, so my son leaves my new vacuum alone.

12 months old and very poor battery life. To be fair if you arent vacuuming large objects and empty it after every use it doesnt clog. But once a week you have to take the roller out and de-hair it. No good in a household with 3 women with long hair. Battery life day 1 was about 30 mins on low. Now its about 5. Not worth the 500 dollars. No-name models run better. We bought a Kogan, about 100 dollars, runs rings around this Hoover.

The feed tube regularly gets blocked with carpet fluff and is very difficult to unblock. In the last few months it has taken to cutting out within a few seconds of being switched on.

I too have had problems with battery life with my Hoover Air Stick Pro. I deliberately purchased what I thought was a reliable product but have been disappointed. The Battery started to fail after only 12mths and I have put up with it until now - just cost me a further $145 for a new battery. My Car Battery lasts longer then that!!! Was encouraged to buy this product by Godfreys Browns Plains

Used on hard floors and carpet. Picks up dust and animal hair well.
It blocks up virtually every time I use it. Half a garlic clove skin will block it up.
Because the machine doesn’t come apart, just locating the blockage is time consuming.
Unblocking is VERY convoluted - you can’t remove the stick from the handle to see into it and clean it out, and getting to the power head brush requires the removal of 6 screws.
Mine has a battery life of 10 minutes. I spend more time unblocking it than I do using it.
Astonishingly poorly designed.

Worls well but gets clogged up quickly. First battery dies just out of warranty. Bought a new one and it worked well for a couple of months Then the motorised head stopped working. Pretty rubbish bit of kit. I used to swear by Hoover, not any more.

Bought this stickvac from Godfreys in May 2018 for $499. Very unsatisfactory except for the hand held facility which is satisfactory. I have carpet and hard floors. Small house but battery never lasts long enough to complete job. Usually just pushes dirt away on hard floors. Has to be pulled apart (no easy task) after every use. Gone back to soft broom on hard floors, much less trouble. Had it back to Godfreys and they replaced agitator and handle while still under warranty. Worst investment in household appliance I've ever made and I wouldn't give or sell it to anyone. Basically I've paid $499 for a hand held vac with unsatisfactory battery life.

I use it mostly on hard surfaces and occasionally on low pile carpet in my small apartment.
It was a big investment for me and it has been very troublesome. Not charging at all and not holding charge and working for a few seconds then shutting off. Charger was replaced shortly after purchase while on warranty but now warranty has ended and problem with battery/charger will have to come out of my pocket. Im very disappointed. This machine should have been recalled going by the reviews on here.