Have had nothing but problems you have to practically dismantle and unclog after every use or the battery cuts out. When i took it back i was told by 2 sales people that clogging up was a common problem. It was nearly out of warranty but again hardly used cos so unpracticle. I will go back to my tried and tested VAX as they dont let you down in a couple of years they normally last at least 10 or 12 years with no problems. Shame on Hoover for promoting this product as an efficient pet hair cleaner dont buy as its a waste of money.

Very very poor machine. After a couple of service calls I am about to put it in the rubbish. Would love to sell it on but I could not possibly take money from some unsuspecting purchaser when I know it will be a problem. Godfreys Greensborough admitted it was poorly designed but was still selling it. I have spent more time unclogging it than vacuuming. Originally bought as a gift for my daughter but she returned it to me. An expensive lesson. Never again Hoover or Godfreys.

Wanted go invest in a good vacuum conned into buying this @ Godfreys for $599 instead of a Dyson. It's never worked, gets clogged instantly. First time I brought it in they said it was because of my new carpet shedding well I said I had new carpet when I purchased it and they said it was perfect. Second service to unclog head and they said it was because I had long hair. Never had a problem with my old vacuum and it lasted 10yrs not one week. Moved to a place with just hardwood, won't even pick up dirt on hardwood. It has never actually picked ...

This so-called vacuum cleaner is the most poorly designed piece of equipment ever built. Run it over a carpet for 5 minutes and it becomes totally blocked. It just pushes dirt around. I have never seen any debris in the lower chamber as the tubes become blocked. A Class Action should be started against Hoover and Godfreys. !!!!!. If they had any conscious they would refund every purchaser at least $500.00

Agree with all the above. Worst vacuum ever. Picked up a $99 from Aldi & stomps all over this one.
Godfrey’s obviously knew these were crap & had to shift them, hence all salesman hype. Should gave to refund everyone for false advertising. Shame on you!

Worst ever vacuum at $600
Was told the best by sales person
Very difficult to clear if anything gets blocked
And anything seems to cause blockage big or small
Very disappointed

Advised by the store that this was the best cleaner and worth the high price, but my experience is the battery dies very quickly before I can clean 1 room and the strength of suction is less than I expected. Also, clearing the dirt collection is a dirty process.

I liked the salesman Godfreys ( maybe that was the problem) he assured me this was as good as Dyson longer battery life and easier to use.The battery lasted 15 minutes, it was extremely hard to clean.It also kept on clogging up - man I should go gone with my wish for the Dyson.I ended up buying an extra battery, returned it about 3 times for clogging and finally they obviously had sooo many complaints the redesigned the stick so that it was a LITTLE easier to clean out the clogging up ball.You have to dismantle the damn thing after every small vacuum! Needless to say I use our old upright Hoover and hardly ever use this hopeless stick I do not have money to burn o n another.