Just don’t bother.....not worth it.
Worked well on concrete floor and mats. Unfortunately it’s hard to clean and just out of warranty it stopped working on the high speed. Very expensive for what you get. Really disappointed, has put me off ever buying a Hoover product again.
Purchased in August 2018 for $599.00.
Not worth spending over $600 on this product
We were out to buy Dyson and stopped at Godfrey FountainGate, they said we have much better vacuum and shown us against Dyson.
The trick they used were that they were using a clogged up (not cleaned for a while) dyson vacuum (now we know why this one seems better that time) against a cleaned hoover vacuum.
This one is no way near Dyson,
Battery, operation time, getting clogged so quick.
We won't go to the Godfrey ever as they have dodgy sales people to manipulate.
We lost over $600 But learnt a lesson.
Do not trust Godfrey vacuum ever again.
Purchased at Godfreys Physical Stores for $600.00.
its rubbish will never buy another hoover product stick vacuum works on low speed when press high speed vacuum stops
works on low speed stops soon as i press fast speed button just works on low speed less than two years old fills up to quick would a faulty battery cause this
Purchased in July 2018 at Godfreys Physical Stores for $599.00.
I like so many others have owned the $650 Air Stick Pro for 2 years and the battery has degenerated markedly after only 18 months. I visited Godfreys today and got no sympathy whatsoever. A new battery is NZ$159. And it is the same as the original so it will last 2 years at the best. I can go to KMart and buy a whole new Dyson type stick vac for that price and it will be guaranteed for one year also (similar voltage). My bet is that the KMart battery will last a lot longer than the Hoover. So why bother with another substandard Hoover battery.
Purchased in June 2018 at Godfreys Physical Stores for $650.00.
good back up but NOT as main machine
Purchased to replace a Dyson DC05 Absolute as needed some parts after 22 years, can't source so repaired it myself and bought a hoover airsick pro, seemed great for about 1 month then the head failed no HI function...returned to store and "fixed". went well for 6 months and now won't stay on high just turns self off. Battery has significantly reduced and a second battery is exorbitantly priced and won't work as it has to be on the unit to charge!! hello!! Use it every week and for quick tidy ups but can't be relied on for weekly clean. Still need to go and buy a new vacuum.
Purchased in April 2019 at Godfreys Physical Stores for $499.00.
The Hoover Air Stick Pro is Just So Baddddd
Great for a couple of months, then it started, electric foot roller died. power boost stopped and then not enough power to drag the dust into collection area so pipes blocked up. This machine is so hopeless it's a joke please be kind to yourself do not think about purchasing this toy
Purchased at NZ.
Would be great if it worked well consistently!
I use it mostly on hard surfaces and occasionally on low pile carpet in my small apartment.
It was a big investment for me and it has been very troublesome. Not charging at all and not holding charge and working for a few seconds then shutting off. Charger was replaced shortly after purchase while on warranty but now warranty has ended and problem with battery/charger will have to come out of my pocket. Im very disappointed. This machine should have been recalled going by the reviews on here.
Purchased in November 2016 at Godfreys for $599.00.
Very very poor machine. After a couple of service calls I am about to put it in the rubbish. Would love to sell it on but I could not possibly take money from some unsuspecting purchaser when I know it will be a problem. Godfreys Greensborough admitted it was poorly designed but was still selling it. I have spent more time unclogging it than vacuuming. Originally bought as a gift for my daughter but she returned it to me. An expensive lesson. Never again Hoover or Godfreys.
Purchased at Godfreys Physical Stores for $500.00.
Worst vacuum I have ever bought
Wanted go invest in a good vacuum conned into buying this @ Godfreys for $599 instead of a Dyson. It's never worked, gets clogged instantly. First time I brought it in they said it was because of my new carpet shedding well I said I had new carpet when I purchased it and they said it was perfect. Second service to unclog head and they said it was because I had long hair. Never had a problem with my old vacuum and it lasted 10yrs not one week. Moved to a place with just hardwood, won't even pick up dirt on hardwood. It has never actually picked ...up anything in the main compartment ever, just shoots it back out. I use the dustbuster now that's it. Now trying to save for the Dyson I should have bought while killing my back with a $600 dustbuster. Will never buy another Hoover or go to Godfreys again. Beware.
Purchased at Godfreys Physical Stores for $599.00.
Waste of $500
I brought this vacuum 2 years ago and only got between 6 months to a year out of it and then it just stopped turning on. I didnt even get a chance to use the assessories that came with it, they are still in the box. I paid $500 for this vacuum cleaner that was recommended to me by the Godfrey's worker. I wanted a good stick vacuum and was happy to pay more for a good one but this vacuum is far from good and I got ripped off. $500 Is alot of money for something that only lasted 6 months
Purchased at Godfrey Ellenbrook for $500.00.
Not worth twenty cent
Bought in 2018 from Godfeys, not used even once a week on laminate and short pile mats, nothing but trouble. Battery life very short, cuts out on high speed after 10 seconds. JUNK.
Purchased in August 2018 at Godfreys for $580.00.
Wouldn't buy Hoover again not anything from Godfrey's
State the facts:
Had the Hoover ~18 months
A fair bit of cleaning required regularly
Does not like high pile carpet, ok on hard floors
Now cuts out on high after a minute.
Wouldn't recommend to anyone!...Won't buy it again. Now with Covid-19 all Godfrey's stores shut so therefore I have to put up with this rubbish till......... ????? And can't even send it anywhere, they (Godfrey's) really need to think about supporting their customers if they want anyone to go back there, ever.
Purchased for $600.00.
Waste of money and no customer service
Bought this ‘you beaut’ vacuum for $550 from Godfreys Carindale October 2016. It was in storage for 1 year while we travelled. There are just 2 of us in a townhouse. Carpets upstairs and tiles downstairs. Took it back to Godfreys at Noosaville September 2018 as we were having trouble. No way of getting in to unblock the tube. It came back with a new head with a trapdoor to get in to clean the tube - obviously a design fault. Took it back January 2020 as There was no suction. Paid a dep of $19.95 before they could send it away to head offic...e. Was away a while so went in to Noosaville store. Asked them to ring and check on the progress. I was told they can’t ring, only email after I left the store??? One month later - end Feb - it came back. Cost $139.85 to be fixed. Doesn’t work - no suction. I am forever taking it apart to try to find the problem. Also I limp through 2 rooms before I have to recharge it. What do I do? I just want to clean my floors. Godfreys are so unhelpful. The staff stare at me expressionless when I try to get any form of help. Obviously, I would never recommend this twit of a machine or Godfreys. Unfortunately $690 later!!
Purchased in October 2016 for $550.00.
Hoover Air Stick Very Disappointing
Paid extra for the ”ubeaut” extra powerful Hoover Air Stick Pro. Was bought as a birthday present. I too bought it from Godfreys and they offered free servicing then promptly closed down. They could have told their customers where to go to have it serviced - but nothing. After 1 year the battery died and was replaced under warranty. Then new battery died after 6 months. Shame it only had 3 month warranty. Now I am left with a very expensive vacuum with all the handy parts but is useless. I am not brave/dumb enough to fork out $140 for another ...replacement battery. I don’t use it every day and haven’t misused it. This thing lasted 18 months Agree with other reviews in every way. So this is the same as buying a vacuum for $330 and throwing it away after 12 months. Doubt I will have any confidence in any Hoover products
Purchased in May 2018 at Godfreys Physical Stores.
This so-called vacuum cleaner is the most poorly designed piece of equipment ever built. Run it over a carpet for 5 minutes and it becomes totally blocked. It just pushes dirt around. I have never seen any debris in the lower chamber as the tubes become blocked. A Class Action should be started against Hoover and Godfreys. !!!!!. If they had any conscious they would refund every purchaser at least $500.00
Purchased in January 2018 at Godfreys Physical Stores for $600.00.
Questions & Answers
How do I remove the head to replace the lower hose as it has split in 2?
Unfortunately this is not a repair that we advise customer to complete themselves due to the wiring within the head, for safety reasons.
We would advise to have the machine booked in through your nearest Godfreys store for this to be replaced by our qualified technicians.
The Hoover Team
My Name is Ann, Can someone help me, I have the Hoover Air stick Pro 5223, its only about 2 years old, its been in the shop when it was just over 1 year, it keeps shutting off, they couldn't tell me what was wrong, but they fixed it and said the falter was dirty, I know the filter it was not dirty, i give my cleaner a good wash (the parts i can wash) and the filter ones every 3 weeks about, now just over a year from it being in the shop, its stared again stopping and this happens for a about 8 starts. can anyone help me. Thank you Ann
I'm sorry Ann. Our experience was very much as yours. We eventually gave up. Binned it and bought a Werthiem. It seems genreally agreed your Hoover unit and ours are rubbish
We are sorry to hear of the issues you are experiencing with your machine.
There may be an issue with the battery or PCB.
We would recommend taking he machine into your nearest Godfreys store, with proof of purchase, to be booked in for further inspection.
The Hoover Team
I can't turn on my vacuum although the green light is on? The battery is only a few months old?
We are sorry to hear of the issues you are experiencing with your machine.
We would recommend taking the machine and charger, into your nearest Godfreys store to be booked in for further inspection.
The Hoover Team
Read the other reviews Lorna! Don’t spend another cent on this lemon! ... it hurts, I know.. but stay away from Hoover and Godfreys.. they are scammers..
Hi Lorna. I agree with Joe. After three visits to Godfreys and multiple repairs / batteries I have decided to bin my Hoover stick vac. A $500 purchase should last longer than the warranty period. Good bye Godfrey and Hoover!
Get an answer from our members and Hoover representatives
|Category||Stick & Cordless Vacuum Cleaners|
|Bin Capacity||0.3 L|
|Running Time||22 min|
|Manufacturer Warranty||2 year(s)|
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