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Hoover Air Stick Pro

Hoover Air Stick Pro (page 3 of 11)

1.9 from 205 reviews · View Statistics

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Reviews

  • Build Quality
    2.0 (102)
  • Value for Money
    1.3 (105)
  • Ease of Use
    2.5 (102)
  • Cleaning & Maintenance
    1.5 (104)
  • Product is used
  • Noise Level
    2.8 (101)
  • Pet OwnerYes (47) · No (57)
  • Battery Life
    1.5 (104)
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Jessica H.

Jessica H.Greater Melbourne (Metropolitan), VIC

Great at 1st but disappointed

published
1 comment
Hoover
Godfrey G.Hoover
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This Vacuum is rubbish

published

Only 18 months old and the machine won’t run for more than a few seconds.
Have been told it’s a battery issue. $100 + postage and only lasted such a short time! I’ll never buy from Godfreys again, and certainly never a Hover.

1 comment
Hoover
Godfrey G.Hoover
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Viv C.

Viv C.Perth, WA

  • Verified purchase

Worst machine ever purchased!

published

We’ve sent our Hoover air stick pro off twice for repair already. Only 18 months old and now it has died again. All stores closed so we are left with nothing! Your salesmen should not be allowed to oversell this product with comparison to a Dyson! We, along with most people here who have left a review have all been told it’s better than a Dyson by your salesmen! Worst customer service also. We have not heard back from your customer service team yet. What happens when the warranty runs out! We paid $600 for this and would expect it to last longer than 18months! Stay away from Godfreys if you don’t want to conned into buying an expensive and unreliable piece of crap. Will be going to ombudsman unless resolved ASAP

3 comments
Hoover
Godfrey G.Hoover
Viv C.
Viv C.
Hoover
Godfrey G.Hoover

Hi Viv,
Once the machine has been inspected you can then discuss with the store staff option in regards to repair, replacement, exchange or refund.
Regards,
The Hoover Team

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Joe

JoeHunter Region, NSW

  • 11 reviews
  • 11 likes

Oversold by Godfrey salesman

published

Bought it 1 and a half ago. 8 months in battery had to be changed. 3 week wait. This is the worst vaccuum cleaner I have ever owned. It just doesn't pick up dirt. I chase the dog fur around the room it literally blows the fur away as you get close. It needs cleaning out every time i use it. Gets clogged. The box of accessories have got in the bin a year ago as one would never use them. Cost over 500 bucks!! Will never use Godfreys again either.

3 comments
Hoover
Godfrey G.Hoover
Joe
Joe
Hoover
Godfrey G.Hoover

Hi Joe,
The machine would need to be booked in and inspected for repair, replacement or refund.
Regards,
The Hoover Team

Similar opinion? Write a review on ProductReview.com.au!
Kelsey

KelseyPerth, WA

Waste of $500

published

I brought this vacuum 2 years ago and only got between 6 months to a year out of it and then it just stopped turning on. I didnt even get a chance to use the assessories that came with it, they are still in the box. I paid $500 for this vacuum cleaner that was recommended to me by the Godfrey's worker. I wanted a good stick vacuum and was happy to pay more for a good one but this vacuum is far from good and I got ripped off. $500 Is alot of money for something that only lasted 6 months

3 comments
Hoover
Godfrey G.Hoover
Kelsey
Kelsey

Will this "inspection" cost me more money?

Hoover
Godfrey G.Hoover

Hi Kelsey,
If the machine is outside the warranty period there will be a $19.95 fee for inspection.
Regards,
The Hoover Team

Similar opinion? Write a review on ProductReview.com.au!
Woza

WozaCentral West, NSW

Not worth twenty cent

published

Bought in 2018 from Godfeys, not used even once a week on laminate and short pile mats, nothing but trouble. Battery life very short, cuts out on high speed after 10 seconds. JUNK.

1 comment
Hoover
Godfrey G.Hoover
Similar opinion? Write a review on ProductReview.com.au!
VBG

VBGPerth, WA

  • 2 reviews
  • 1 like

Worst vacuum cleaner ever!!!

published

Paid $600 for vacuum/accessories. Cuts out constantly. Took it back, was told nothing wrong with it. Can’t use it for 2 minutes without stopping .... and suction not great. Wouldn’t recommend.

1 comment
Hoover
Godfrey G.Hoover
Similar opinion? Write a review on ProductReview.com.au!
Hauke

HaukePeel, WA

  • 3 reviews

Wouldn't buy Hoover again not anything from Godfrey's

published
1 comment
Hoover
Godfrey G.Hoover
Similar opinion? Write a review on ProductReview.com.au!
Bee

Bee

  • 3 reviews
  • 4 likes

Shocking machine

published
3 comments
Hoover
Godfrey G.Hoover
Bee
Bee

Don’t even bother contacting Hoover either, they are absolutely no help at all!

Hoover
Godfrey G.Hoover

Hi Bee,
We are happy to assist you and escalate this to management, however, the machine will need to be booked in for further inspection.
Regards,
The Hoover Team

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Kyal M.

Kyal M.Illawarra, NSW

DONT BUY!!!! LEMON

published

Clogs all the time. CUT OUT AFTER ONE MINUTE. We bought this approximately 15months a go and it was a waste of money. Especially what we paid. This was also recommended by the salesman in the Fairy meadow store. I refuse to take it back and be charged more by Godfrey’s for servicing especially when every comment I read agrees with my review. Very disappointed. Price of crap.

1 comment
Hoover
Godfrey G.Hoover
Similar opinion? Write a review on ProductReview.com.au!
Errol P

Errol PGippsland, VIC

  • 2 reviews
  • 1 like

How about a good review for a change.

published

I have been using the little Hoover for 3 or 4 years with great success. Just in between main vacs but keeps the tiled and carpeted floors free of walked in or spilt debris. Yes i have to empty the collector after every use but that's expected on such a small machine. Before i found out the hard way, i did get a clogged up hose but since clearing it have not had a problem. It has just started stopping frequently so may have to do something about that. All in all delighted with its performance.

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David

DavidSouth East Queensland, QLD

Hmmmm

published

When it works it works well, i am also having trouble with it shutting down on high speed and now it doesn't work for longer than a minute on low speed. Its only been used probably 30 times over the last 18 months since i bought it, it seems to be a common problem reading the reviews, how does one get this fixed?

1 comment
Hoover
Godfrey G.Hoover
Similar opinion? Write a review on ProductReview.com.au!
Lynne M.

Lynne M.Illawarra, NSW

Disappointed

published

Bought the Hoover Stick from Godfreys Fairy Meadow about 18 months ago - within 12 months whilst under warranty took it back as the unit wouldn’t switch off so had to run it till battery went flat and it also cut out every time I used the turbo mode - sent it away came back fixed but did not have the same power - took it back again only to get offered another brand vac stick which I was going to have to pay a few hundred dollars more - sorry very disappointed in the Hoover And now looking at replacing it - so no don’t think it is worth the money I paid for it.

1 comment
Hoover
Godfrey G.Hoover
Similar opinion? Write a review on ProductReview.com.au!
Roslyn S.

Roslyn S.South East Queensland, QLD

  • 3 reviews

Waste of money and no customer service

published
2 comments
Hoover
Godfrey G.Hoover
Roslyn S.
Roslyn S.
Similar opinion? Write a review on ProductReview.com.au!
Robyn W

Robyn WPalmerston, NT

  • 5 reviews
  • Verified purchase

Hoover Air Stick Very Disappointing

published
2 comments
Hoover
Godfrey G.Hoover
Robyn W
Robyn W
Similar opinion? Write a review on ProductReview.com.au!
Stick & Cordless Vacuum Cleaners

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Nothing but trouble

published

The salesman assured us we were getting a good deal how ever it constantly blocks up and the battery doesn’t last long half hour at the longest and that’s not even on turbo. Very frustrating. The hose split about Christmas time and has added more frustration and if that’s not all my husband took it to godfrys and they told him the battery only has a year warranty and the vacuum has a 2 year warranty more frustration

1 comment
Hoover
Godfrey G.Hoover
Similar opinion? Write a review on ProductReview.com.au!
Donald A.

Donald A.Greater Melbourne (Inner), VIC

Disaster Purchase

published

This so-called vacuum cleaner is the most poorly designed piece of equipment ever built. Run it over a carpet for 5 minutes and it becomes totally blocked. It just pushes dirt around. I have never seen any debris in the lower chamber as the tubes become blocked. A Class Action should be started against Hoover and Godfreys. !!!!!. If they had any conscious they would refund every purchaser at least $500.00

1 comment
Hoover
Godfrey G.Hoover
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Andie

AndieMetropolitan Adelaide, SA

Absolute rubbish

published

Agree with all the above. Worst vacuum ever. Picked up a $99 from Aldi & stomps all over this one.
Godfrey’s obviously knew these were crap & had to shift them, hence all salesman hype. Should gave to refund everyone for false advertising. Shame on you!

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Elle

ElleSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Unbelievable!

published

Further to my original review some months ago..was told by Hoover ...”You should keep in mind that the Hoover Air Stick Pro Is only meant to be used for QUICK PICKUPS when it wasn’t necessary to use the vacuum cleaner” ...$600+ to do what can be done with a $3 brush and dust pan??? How arrogant are Godfreys? Do they think all women are that stupid? What planet are these people on? Over priced piece of garbage, and to think the rotten thing blows anything light away and which it is incapable of sucking up! ..So much for QUICK PICKUPS! Obviously manufactured specifically for Godfreys and nothing to do with the original Hoover brand!

1 comment
Hoover
Godfrey G.Hoover
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Joanne

JoanneSouth West, WA

  • 2 reviews

Worse vacuum ever!!!

published

Use just for 2 mats. No animals. Brought from Godfreys Bunbury 2 years ago . Told it was better than Dyson. Have to unscrew everything to look at what could be the problem. Cuts out after 1 minute. I clean it all the time. Paid $599. Waste of money. Will never go back to Godfreys again.

1 comment
Hoover
Godfrey G.Hoover
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Page 3 of 11
See all Hoover Air Stick Pro reviews

Questions & Answers

lorna joyce

lorna joyceasked

I can't turn on my vacuum although the green light is on? The battery is only a few months old?

1 answer
Hoover
Godfrey G.Hoover

Hi Lorna,
We are sorry to hear of the issues you are experiencing with your machine.
We would recommend taking the machine and charger, into your nearest Godfreys store to be booked in for further inspection.
Regards,
The Hoover Team

EK

EKasked

How do you change battery on the airstick pro 5223

1 answer
Hoover
Godfrey G.Hoover

Hi EK,
The batter for the Air Stick Pro 5223 can be accessed via the cover on the back of the handvac.
This is shown on page 7 of the user manual.
Replacement batteries can be purchased through your nearest Godfreys store or over the phone with us by calling 1300 360 845.
Regards,
The Hoover Team

Charmaine C.

Charmaine C.asked

Hi, I love my Air Stuck Pro but at the moment it loses suction after about 1-2 minutes. I have to turn it off and back on, sometimes the suction stops after a few seconds to a couple of minutes. I recently got a new battery. I've cleaned and checked everything but no luck.
Hopefully you can give me some advice.
Thank you

1 answer
Hoover
Godfrey G.Hoover

Hi Charmaine,
We are sorry to hear of the of the issues you are experiencing with your machine.
Has he filter recently been replaced? It is recommended to replace the filter every 6-9 months.
There may also be an issue with the PCB, to check this the machine will need to be taken into your nearest Godfreys store and booked in for inspection.
Regards,
The Hoover Team

See all Hoover Air Stick Pro questions

Get an answer from our members and Hoover representatives

Details

CategoryStick & Cordless Vacuum Cleaners
Price (RRP) $599.00
Bin Capacity0.3 L
HEPA FilterNo
TypeCordless
Running Time 22 min
Manufacturer Warranty2 year(s)

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