2 photos
Hoover Eco Pets Turbo 3013

Hoover Eco Pets Turbo 3013 Questions & Answers

3.9 from 54 reviews · View Statistics
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10 questions from our users

Paul Knight
Paul Knightasked

Does anyone know what filter level the HEPA filter is?

3 answers
Hoover
Godfrey G.HooverSend a private message
Paul Knight
Paul Knight

Why is this information not available on the product specs on the Godfrey's website?

Hoover
Godfrey G.HooverSend a private message
Rebecca C.
Rebecca C.asked

Hi, there is a small valve at the top of the barrel, in between the two ends of the handle. 1. What is this for? 2. Recently, the valve opens a few seconds after I turn on the vacuum, which makes the vacuum start sucking from the valve instead of the usual nozzle. How do I stop this?

4 answers
Hoover
Godfrey G.HooverSend a private message

Hi Rebecca,
Is this the part on the handle above the silver rod?
Regards,
The Hoover Team

Rebecca C.
Rebecca C.
Hoover
Godfrey G.HooverSend a private message
Annie
Annieasked

How do I clean the dirt canister?

1 answer
Hoover
Godfrey G.HooverSend a private message
C Lee
C Leeasked

The vacuum is very powerful. Love it! But can't find the suction control slider. In the manual, page 3, 10. Suction Control Slider (not shown). Please advise.

1 answer
Hoover
Godfrey G.HooverSend a private message
Suzanne
Suzanneasked

I cant get mine back together need pics please

1 answer
Hoover
Godfrey G.HooverSend a private message
NeilD
NeilDasked

Where is the Hoover eco pet made?

1 answer
Hoover
Godfrey G.HooverSend a private message

Hello Neild,
That machine is made in China.
Regards,
The Hoover Team

Laura D.
Laura D.asked

Hi everyone. I'm in need of help as I just purchased this vacuum and when I use it on carpet with the turbo head it doesn't seem to want to move forward, only backwards. If I push very hard it goes a little bit forward, but it doesn't seem right... I did adjust the settings to get less suction as well. Does anyone else have this problem, am I doing something wrong or should I just return it? Cheers.

3 answers
Alan
Alan
Susanne E.
Susanne E.

I am finding the suction is not as good as previous models, disappointing there is no longer the suction lever to turn it up. Maybe I am missing something

Hoover
Godfrey G.HooverSend a private message
Mafarmer
Mafarmerasked

What filters do I need to replace? My vacuum has a bad odour and I feel the filters are due to be changed!

2 answers
meysha
meysha
meysha
meysha
R.M.
R.M.asked

Does this cleaner come with different head attachments for hard floors and carpets?

3 answers
Brittany
Brittany

YES it comes with attachments for hard floor and carpet.

Sam
Sam

Yes it does.

Revolt
Revolt

Ditto

Customer24
Customer24asked

How often do the filters need to be cleaned?

1 answer
Steven Mccan
Steven Mccan

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